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1. fLysURfeR fRee-RepAIR WARRANty
Terms and conditions:
FLYSURFER will take over the repair at no charge for all customers, who bought their
FLYSURFER kites in Germany, England, Finland, Austria, Sweden and in Switzerland and who
use their kites for private activites only.
Commercial use, such as schooling or rental, as well as deliberate and negligent damages
(e.g. crashing into obstacles, etc.) are excluded from this warranty.
In order to be eligible for the FREE-Repair warranty, the customer must register in the
internet under FREE-REPAIR.com within 2 weeks after purchase with a correctly filled out
warranty card. Wilful deception particularly in terms of the date of purchase or dealer name
will result in the loss of the FREE-REPAIR warrranty for all FLYSURFER products of the customer.
All warranty claims expire, if a FLYSURFER kite is not repaired within the guarantee period by
FLYSURFER or a workshop, which has been authorized by FLYSURFER.
The FLYSURFER kite repaired by FLYSURFER, will be sent back (not prepaid) within 4 weeks.
If the repair takes longer, a comparable paraglider or kite may be supplied by FLYSURFER for
the additional time at no extra cost. If desired, a rental kite can be obtained
against payment for the period of repair.
All costs and risks for transports (damaged kite to FLYSURFER, return of the repaired /kite,
possibly rented equipment to and from the customer) are the responsibility of the owner.
After claim of the guarantee, the warranty period will not be renewed, not even if FLYSURFER
exchanged the craft for a new one.
The service of fulfillment interests and subsequent damages is excluded.
Violation of the terms and conditions of the guarantee will result in loss of the warranty claim.
The guarantee by law is not limited in any way through the additional FREE-Repair guarantee.
In the event of damage, you should first contact [email protected] or call +49 8641
6948 42.
Then the clean, dry and sand-free paraglider/kite should be sent to:
(forwarding expenses are to be paid by the sender)
skywalk GmbH & Co. KG
Bahnhofstraße 110
83224 Grassau
Germany