FOR AUTHORIZED WARRANTY REPAIR SERVICE:
For Authorized Warranty Service please return (well packaged and by registered post) to the address below enclosing
dated receipt and reason for return. If you have any queries or comments about the operation of this product, please let
us try to help you before you return the product to your retailer. Most queries can be handled promptly with a phone call.
When you call (or write), please have all relevant information such as model number, age of product, details of aquarium
set-up, as well as the nature of the problem.
CANADA: Consumer Repair
, Rolf C. Hagen Inc., 20500 Trans Canada Hwy, Baie d’Urfé, QC H9X 0A2
U.S.A.: Rolf C. Hagen (U.S.A.) Corp
., 305 Forbes Blvd, Mansfield, MA. 02048
UK: Rolf C. Hagen (UK) Ltd
, Customer Service Department California Drive, Whitwood Ind Est., Castleford West
Yorkshire WF10 5QH www.hagen-uk.custhelp.com
CALL US ON OUR TOLL-FREE NUMBER:
CANADA ONLY:
1-800-554-2436 between 9:00 a.m. and 4:30 p.m. Eastern Standard Time.
Ask for Customer Service.
U.S. ONLY:
1-800-724-2436 between 9:00 a.m. and 4:00 p.m. Eastern Standard Time.
Ask for Customer Service.
U.K. ONLY:
Helpline Number 01977 556622. Between 9:00 AM and 5:00 PM, Monday to Friday (excluding Bank
Holidays).
RECYCLING:
This symbol bears the selective sorting symbol for waste electrical and electronic equipment
(WEEE). This means that this product must be handled pursuant to European Directive 2002/96/EC in order to
be recycled or dismantled to minimize its impact on the environment. Check with your local Environmental
Agency for possible disposal instructions or take to an official council registered refuse collection point.
Electronic products not included in the selective sorting process are potentially dangerous for the
environment and human health due to the presence of hazardous substances.
