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Vehicle does not run
Undercharged battery
Charge the battery. A new battery should have been charged
for at least 18 hours before using the vehicle for the first time.
After first-time use, recharge the battery for at least 14 hours
after each use. Never charge the battery longer than 30 hours.
Check all connectors. Make sure the charger connector is
tightly plugged into the battery, and that the charger is
plugged into the wall.
Make sure power flow to the wall outlet is “ON”.
Charger is not working
There is no sure way to tell if your charger is working unless
you have a volt meter. If you suspect there is a problem with
your charger, contact Power Wheels
®
Consumer Relations
Tripped thermal fuse
Each Power Wheels
®
12 volt battery has a built-in thermal fuse.
A thermal fuse may "trip" and shut down operation of the vehicle
if the vehicle is overloaded or the driving conditions too severe.
The fuse will automatically reset itself after approximately
25 seconds, allowing the vehicle to resume normal operation.
To avoid repeated automatic shutdowns, do not overload the
vehicle by exceeding the 29.5 kg (65 lbs) maximum weight
capacity or by towing anything behind the vehicle. Do not drive
up hills or run into fixed objects, which can cause the wheels to
stop spinning while power is still being supplied to the motors.
If a thermal fuse continually trips, contact Power Wheels
®
Consumer Relations.
Loose wire or loose connectors
Check all wires and connectors. Make sure the motor harness
connector is tightly plugged into the battery, and that there
are no loose wires around the motors.
Dead battery
If your battery is old or if you have not followed Battery Care
instructions, your battery may be dead. If you are unsure
whether or not the battery is dead, contact Power Wheels
®
Consumer Relations
Electrical switch damage
The electrical switches can become corroded due to exposure
to water or moisture, or can jam due to loose dirt, sand or
gravel. Contact Power Wheels
®
Consumer Relations.
Motor damage
Contact Power Wheels
®
Consumer Relations.
Vehicle was running but
Loose wire or loose connectors
Check all wires and connectors. Make sure the motor harness
suddenly stopped
connector is tightly plugged into the battery, and that there
are no loose wires around the motors.
Tripped thermal fuse
Each Power Wheels
®
12 volt battery has a built-in thermal fuse.
A thermal fuse may "trip" and shut down operation of the vehicle
if the vehicle is overloaded or the driving conditions too severe.
The fuse will automatically reset itself after approximately
25 seconds, allowing the vehicle to resume normal operation.
To avoid repeated automatic shutdowns, do not overload the
vehicle by exceeding the 29.5 kg (65 lbs) maximum weight
capacity or by towing anything behind the vehicle. Do not drive
up hills or run into fixed objects, which can cause the wheels to
stop spinning while power is still being supplied to the motors.
If a thermal fuse continually trips, contact Power Wheels
®
Consumer Relations.
Problem
Possible Cause
Solution
IMPORTANT!
If you experience a problem with your vehicle, first check the Problems and Solutions Guide below. If you still experience a problem, please
contact Power Wheels
®
Consumer Relations.
e
Problems and Solutions Guide
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