Service / Maintenance / Warranty
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Doku Nr. 757 Stand 19.05.04/ AS/ GF
Doku Nr. 995 Stand 1.12.2011 / Aui
FIESSLER
E L E K T R O N I K
Service
If you have questions that cannot be answered by reading this operation instruction manual, please contact us directly.
When calling, please have the following dara ready:
-Exact unit type and model
-Serial number(s)
-Symptom of the malfunction and/or fault description
Fiessler Elektronik GmbH & Co. KG
Phone: 0711 / 91 96 97 - 0
Kastellstraße 9
Fax:
0711 / 91 96 97 - 50
D-73734 Esslingen
Maintenance
The transmitter- and receiver lenses should be cleaned with a soft cotton swab at least once a month.
The press brake protection systems AKAS® are maintenance-free.
On request by the customer, Fiessler Elektronik GmbH & Co. KG carries out the acceptance test and annual inspections.
In addition, seminars providing customers with training in annual inspections are held at regular intervals.
Warranty
The company Fiessler Elektronik GmbH & Co. KG refuses to accept any warranty claims if the device has been opened
or if it has been modified.
Returning a unit
If, in the case of default, the necessity of returning the unit to Fiessler Elektronik arises, it will be very advantageous for a
fast default diagnosis if the following topics are observed and observed:
-exact description of malfunction:
-did you frequently notice malfunctions at the machine where the light curtains are installed?
-any defaults or malfunctions in the past?
-etc..
-which operating mode has been used with this unit?
The more exactly the malfunction is described, the more accurate and faster we can determine it and repair it.