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6.3 Possible eST error messages, their cause and suggested action
“The communication adapter was unable to connect to the J1939 data link.”
Cause: EST was unable to see the Communication adaptor on the port it is expecting it to be connected to
Ensure that Communication adapter is connected to the PowerWizard panel and has power
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Ensure that the communication adapter is connected to the PC
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Ensure that the settings on the service tool are set for the correct port
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Ensure that the communication adapter is using RP1210 (under utilities -> preferences -> communications)
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“no eCMs detected”
Cause: EST was unable to detect any PowerWizard modules on the J1939 network.
Ensure the PowerWizard module is powered up and is not in Reduced Power Mode
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Check the J1939 wiring between the PowerWizard and the communications adapter, particularly the termination
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resistor(s).
“The eCM software file and the eCM are not compatible. Process aborted. - error Code: 163840”
Cause: The flash file is not compatible with the PowerWizard. This is usually seen when trying to flash a module with software for a
different module, such as trying to flash a PW1.1 with a flash file for a PW1.1+ or 2.1.
Use a flash file that is compatible with the level of PowerWizard control you are trying to flash.
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“no flash file selected for the eCM”
Cause: This error message is seen when trying to use a flash file that is not suitable for any level of PowerWizard control.
Use a flash file that is compatible with the level of PowerWizard control you are trying to flash.
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