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QUADRIFOGLIO
60
EN
4.4 Troubleshooting
Diagnostics
The boiler is equipped with an advanced self-diagnosis system. In case of a boiler fault,
the display will flash together with the fault symbol (detail 20 - fig. 1) indicating the fault
code.
There are faults that cause permanent shutdowns (marked with the letter "
A
"): to restore
operation it is sufficient to press the
RESET
button (part 8 - fig. 1) for 1 second or use
the RESET on the remote timer control (optional) if installed;if the boiler does not restart
it is necessary to resolve the fault first.
Other faults cause temporary shutdowns (marked with the letter “
F
”) that are automati-
cally reset as soon as the value in question returns to within the boiler's normal working
range.
Table of faults
Table. 3 - List of faults
5. TECHNICAL DATA AND CHARACTERISTICS
Key of figures cap. 5
7
Gas inlet
Model 125 = 1”
Model 220 = 1”
Model 320 = 1” 1/4
10
System delivery
16
Fan
32
Heating circulating pump (not supplied)
36
Automatic air vent
44
Gas valve
67
Ignition transformer
72
Room thermostat (not supplied)
72b
Second room thermostat (not supplied)
81
Ignition electrode
82
Detection electrode
95
Diverter valve (not supplied)
A
= Heating phase
B
= DHW phase
C
= Neutral
NOTE:
For valves with 2 wires and spring return, use the connections B and C
98
Switch
114
Water pressure switch
130
DHW circulating pump (not supplied)
138
External probe (not supplied)
139
Remote timer control (not supplied)
154
Condensate drain pipe
155
Hot water tank temperature probe (not supplied)
186
Return sensor
191
Fume temperature sensor
220
Ignition card
275
Heating system drain cock
278
Double sensor ( Heating)
298
Cascade temperature sensor (not supplied)
299
Input 0-10 Vdc
300
Burner lit contact (voltage-free contact)
301
Fault contact (voltage-free contact)
302
Remote reset input (230 Volt)
306
Heating system circulating pump (not supplied)
307
Heating system second circulating pump (not supplied)
321
Low temperature return
346
High temperature return
347
Electric box
357
Faulty contact (230 Vac)
Fault
code
Fault
Possible cause
Cure
A01
No burner ignition
No gas
Check the regular gas flow to the boiler
and that the air has been eliminated from
the pipes
Ignition/detection electrode fault
Check the wiring of the electrode and that
it is correctly positioned and free of any
deposits
Faulty gas valve
Check the gas valve and replace it if
necessary
Insufficient gas supply pressure
Check the gas supply pressure
Trap blocked
Check the trap and clean it if necessary
Faulty ignition transformer
Check and replace it if necessary
A02
Flame present signal with
burner off
Electrode fault
Check the ionisation electrode wiring
Card fault
Check the card
A03
Overtemperature
protection activation
Heating sensor damaged
Check the correct positioning and
operation of the heating sensor
No water circulation in the system Check the circulating pump
Air in the system
Vent the system
A04
Fume extraction duct
safety device activation
Fault F07 generated 3 times in the
last 24 hours
See fault F07
A05
Fan protection activated
Fault F15 generated for 1 hour
(consecutive)
See fault F15
A06
No flame after ignition
stage
(6 times in 4 minutes)
Ionisation electrode fault
Check the position of the ionisation
electrode and replace it if necessary
Flame unstable
Check the burner
Gas valve Offset fault
Check the Offset adjustment at minimum
power
air/fume ducts obstructed
Remove the obstruction from the flue,
fume extraction ducts and air inlet and
terminals
Trap blocked
Check the trap and clean it if necessary
F07
High fume temperature
Flue partially obstructed or
insufficient
Check the efficiency of the flue, fume
extraction ducts and outlet terminal
Fume sensor position
Check the correct positioning and
operation of the fume sensor
F10
Delivery sensor 1 fault
Sensor damaged
Check the wiring or replace the sensor
Wiring shorted
Wiring disconnected
F11
Return sensor fault
Sensor damaged
Check the wiring or replace the sensor
Wiring shorted
Wiring disconnected
F12
DHW sensor fault
Sensor damaged
Check the wiring or replace the sensor
Wiring shorted
Wiring disconnected
F13
Fume sensor fault
Sensor damaged
Check the wiring or replace the sensor
Wiring shorted
Wiring disconnected
F14
Delivery sensor 2 fault
Sensor damaged
Check the wiring or replace the sensor
Wiring shorted
Wiring disconnected
F15
Fan fault
No 230V power supply
Check the 3-pin connector wiring
Tachometric signal interrupted
Check the 5-pin connector wiring
Fan damaged
Check the fan
F34
Supply voltage under
170V
Electric mains trouble
Check the electrical system
F35
Faulty mains frequency
Electric mains trouble
Check the electrical system
F37
Pressure switch contact
open
Low system pressure
Check the system water pressure
F39
External probe fault
Probe damaged or wiring shorted Check the wiring or replace the sensor
Probe disconnected after
activating the sliding temperature
Reconnect the external probe or disable
the sliding temperature
A41
Sensor positioning
Delivery sensor disconnected from
the pipe
Check the correct positioning and opera-
tion of the heating sensor
A42
Heating sensor fault
Sensor damaged
Replace the sensor
F50
Cascade temperature sen-
sor fault
Sensor damaged
Check the wiring or replace the sensor
Wiring shorted
Wiring disconnected
F52
Heating sensor fault
Sensor damaged
Replace the sensor
A61
Controller DBM27 fault
Controller DBM27 internal error
Check the earth connection and replace
the controller if necessary.
A62
No communication
between controller and
gas valve
Controller not connected
Connect the controller to the gas valve
Valve damaged
Replace the valve
A63
A64
A65
F66
Controller DBM27 fault
Controller DBM27 internal error
Check the earth connection and replace
the controller if necessary.
A
B
C
D
E
H
QUADRIFOGLIO 125
/
/
720
/
/
/
QUADRIFOGLIO 220
780
1820
870
515
1660
Ø160
QUADRIFOGLIO 320
900
1850
1020
570
1700
Ø200
Fault
code
Fault
Possible cause
Cure
cod. 3541A282 - Rev. 0
1
- 02/2013