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FARGO Electronics, Inc.
DTC500 Series Card Printer/Encoders Troubleshooting Guide (Rev. 3.0)
53
Resolving the Headlift Error Message
Symptom:
The Printer was unable to raise or lower the Printhead.
Step Procedure
1
Press the
Resume
button to retry.
2
If the Headlift does not rotate, check the Headlift Motor (A000124) to ensure
that it is running.
3
If the Headlift Motor is not running, replace the Headlift Motor. See the
Replacing the Headlift Motor (A000124)
procedure in the next two pages.
4
If the head cycles but does not stop at the position every time, check the
Headlift Sensor as described in Sensor Testing on page 184.
5
If the Headlift Sensor is failing, replace it. See the
Replacing the Headlift
Sensor (A000126)
in the next two pages.