To set up the IPI you must use the IP Intercom HelpDesk software. The Windows
®
-based
MediaLink IP Intercom HelpDesk software is installed on a central office or help desk PC to set
up, manage, and monitor IP Intercom System operations. The software also provides the ability
for:
•
Faster call response by any available help desk in the system
•
Enhanced staff use by consolidation of monitoring operations
•
Secure administrator configuration and operator log-in
•
Making announcements to all intercoms simultaneously
The paging feature allows the help desk operator to page a single room or group of rooms
simultaneously.
A line level output is available on the back of each MediaLink Controller and stand-alone IPI
model to mix into a local sound system in each room.
Security features
The IP Intercom permits real-time audio monitoring by the help desk of any room where an IPI is
installed. Using the IP Intercom HelpDesk software, intercom calls and pages can be logged and
date/time-stamped on the help desk computer. Event logs can be accessed and archived for
record keeping and tracking purposes.
NOTE:
In some states it is illegal to listen in on rooms. To satisfy legal and privacy
requirements, the intercom can play a recurring tone during room monitoring. This tone
can be turned on or off in the HelpDesk Preferences.
The status monitoring capabilities of the MLC 226 IP and the audio monitoring capabilities of
the intercom can be combined to monitor the status of equipment for each room. GlobalViewer
software can be configured to automatically notify a help desk operator or security personnel via
e-mail. Help desk operators or other authorized personnel can then use the IP Intercom audio
monitoring capability to listen to the activity in this room, helping them determine if security
personnel should be dispatched to investigate.
Features
•
Provides two-way, half-duplex voice communications over an IP network.
•
For use with an IP Intercom-enabled MLC 226 IP MediaLink Controller.
•
Backlit, configurable Push To Talk buttons for communicating with up to four different
recipients.
•
Mounts in a four-space Architectural Adapter Plate (AAP) opening.
•
Integrated speaker and microphone.
•
LED indicator to show when the microphone is on.
•
Section 508 Compliant — Meets or exceeds accessibility standards for Electronic
Information Technology. For more information about the Extron Commitment to Accessibility
please see our
Accessibility Page
.
IPI 100 and IPI 200 Series • Introduction
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