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Troubleshooting

LEDs
Troubleshooting Checklist
Replacing the SSA Fan Module
Removing a Power Supply
Shutting Down the SSA Switch Using the OFFLINE/RESET Button

Use the topics in this chapter to perform basic troubleshooting for your SSA switch, to replace power
supplies and fans, and to shut down the equipment.

LEDs

The SSA switch has port, system, and power supply LEDs.

Port LEDs

On the SSA switch, you can view the receive and transmit activity on the RX and TX LEDs for the RJ45,
SFP, and SFP+ ports. See

Figure 15

below and

Figure 16

on page 35.

Figure 15: RJ45 Port LEDs

1 = RX LED

2 = TX LED

S-Series Stand Alone (SSA) Switch Hardware Installation Guide

Содержание SSA S180 Class

Страница 1: ...S Series Stand Alone SSA Switch Hardware Installation Guide SSA S180 Class SSA T8028 0652 SSA G8018 0652 9035039 Published December 2016...

Страница 2: ...eme Networks Inc in the United States and or other countries All other names including any product names mentioned in this document are the property of their respective owners and may be trademarks or...

Страница 3: ...27 Connecting Two SSA Chassis for Virtual Switch Bonding 30 Connecting to a Local Management Console 30 Completing the Installation 32 Chapter 3 Troubleshooting 34 LEDs 34 Troubleshooting Checklist 38...

Страница 4: ...nt Installation 59 Appendix D Installing the SSA WALL MOUNT Kit 67 Required Tools 67 Installation Site Requirements 67 Contents of the SSA WALL MOUNT Kit 67 Preparing the Installation Site 68 Mounting...

Страница 5: ...setting up the SSA switch For Refer to An overview of the SSA switch and its features Introduction on page 8 Instructions for installing the SSA switch hardware and connecting the SSA switch to the ne...

Страница 6: ...ets such as Return or Esc If you must press two or more keys simultaneously the key names are linked with a plus sign Example Press Ctrl Alt Del Words in italicized type Italics emphasize a point or d...

Страница 7: ...duct licensing and training and certifications Before contacting Extreme Networks for technical support have the following information ready Your Extreme Networks service contract number and or serial...

Страница 8: ...de SSA T8028 0652 The SSA T8028 0652 has forty eight 10 100 1000BASE T RJ45 ports and four 10GBASE X SFP ports as shown in Figure 1 Figure 1 SSA T8028 0652 I O Port Panel 1 COM port 5 10GBASE X SFP po...

Страница 9: ...n airflow Power supply airflow must agree with the airflow direction of the installed fan modules The SSA AC power supplies automatically adjust to the input voltage and frequency which allows for an...

Страница 10: ...and or out of band In band remote management is possible using the Extreme Networks Extreme Management Center application or the command line interface CLI via Telnet Out of band management is provide...

Страница 11: ...i doit effectuer les proc dures d installation Warning To prevent possible injury when installing your Extreme Networks switch product avoid contacting the edges of I O ports with your fingers Adverte...

Страница 12: ...e el sistema se sobrecaliente deje un espacio m nimo de 5 1 cm 2 pulgadas con respecto el anverso y reverso del aparato Unpacking the SSA Switch Unpack the SSA switch as follows 1 Open the box and rem...

Страница 13: ...ll a SSA switch on a flat surface or in a rack For more information about flat surface installation see Installing the SSA Switch on a Flat Surface on page 22 There are four possible rack mounting con...

Страница 14: ...I O port side you must reverse the airflow of the switch fan module fans see Reversing the Fan Module Airflow on page 15 Also you must reverse the rack mount flanges ears see Rack Mount Ear Positionin...

Страница 15: ...captive screws as shown in Figure 4 2 Slide the fan module forward until it is unplugged from the device Figure 4 Removing the Switch Fan Module 1 Fan module captive screws 3 Fan module connector 2 Sw...

Страница 16: ...5 Figure 5 Reversing the Fan Module Airflow 1 Airflow indicator arrow 3 Airflow indicator arrow 2 Fan unit in mid reversal 4 Fan screen Callout 1 shows airflow from the I O port side to the power sup...

Страница 17: ...with I O Ports Facing Front on page 18 Mid Mount Configuration with Power Supply Facing Front on page 19 Flush Mount Configuration with Power Supply Facing Front The flush mount power supply facing f...

Страница 18: ...nfiguration is depicted in callout 3 Figure 3 on page 13 This rack mount configuration requires repositioning the rack mount ears on both sides of the device To reposition the rack mount ears for this...

Страница 19: ...uration requires repositioning the rack mount ears on both sides of the device To reposition the rack mount ears for this configuration follow these steps 1 Unscrew the two rack mount ear screws as sh...

Страница 20: ...ntar el equipo en el rack asegurarse que el rack puede soportar su peso sin comprometer su propia estabilidad de otra forma da o personal o del equipo puede ocurrir Warnhinweis berzeugen Sie sich vor...

Страница 21: ...the rack mount ears are properly installed based upon the discussion in Rack Mount Ear Positioning on page 17 2 Align the rack mount ear holes with the front rack post holes in either a flush Figure...

Страница 22: ...surface 2 Remove the adhesive backing from the four rubber feet 3 Adhere the rubber feet to the round recessed areas on the bottom of the SSA switch 4 Turn the SSA switch rightside up You can now unpa...

Страница 23: ...PS1 bay Note For proper operation the SSA switch must have a power supply in PS1 whenever the SSA switch is powered up To install the power supplies in the SSA switch follow these steps 1 Use appropri...

Страница 24: ...nstalling a second power supply remove the coverplate from the right power supply bay by unscrewing the screw that attaches the coverplate to the SSA switch and rotating the coverplate Installation S...

Страница 25: ...SSA switch to the power sources follow these steps 1 Plug a power cord into each power supply s AC power receptacle 2 Plug the cord into a dedicated grounded AC outlet In the case of a two power supp...

Страница 26: ...h side facing away from the power supply shown by callout 2 of Figure 13 on page 26 insert the strap piece into the hole to the right of the power cord receptacle shown by callout 1 2 Slide the power...

Страница 27: ...wered on 2 Connect the far end device s twisted pair segment into the appropriate BASE T port connector on the SSA switch 3 Verify that a link exists by checking that the port RX Receive LED is on fla...

Страница 28: ...utilisez aucun instrument d optique pour observer la sortie du laser L utilisation d instruments d optique augmente les risques de blessure aux yeux L alimentation de l adaptateur de r seau doit tre c...

Страница 29: ...m end of the transceiver This can damage the transceiver The transceiver and the SSA switch are sensitive to static discharges Use an antistatic wrist strap and observe all static precautions during t...

Страница 30: ...to a Local Management Console Your SSA switch can access a local management console when you connect it to a PC or a VT series terminal using a UTP cable with RJ45 connectors and adapters Refer to the...

Страница 31: ...a VT Series terminal to the COM port on the SSA switch use a UTP cable with RJ45 connectors and an optional RJ45 to DB25 female adapter Follow these steps 1 Connect the RJ45 connector at one end of t...

Страница 32: ...5 Green 7 Ground GRD 2 Orange 20 Data Terminal Ready Completing the Installation After installing the SSA switch and connecting it to the network access the command line interface CLI from your PC or...

Страница 33: ...xT User admin last logged in WED SEP 14 16 12 42 2016 There have been 0 failed login attempts since then SSA su 2 At the login prompt enter one of the following default user names ro for Read Only acc...

Страница 34: ...for your SSA switch to replace power supplies and fans and to shut down the equipment LEDs The SSA switch has port system and power supply LEDs Port LEDs On the SSA switch you can view the receive an...

Страница 35: ...rt enabled no traffic is being received by the interface None Yellow Blinking Link present port enabled traffic is being received by the interface None TX Transmit None Port enabled but no activity If...

Страница 36: ...module See Replacing the SSA Fan Module on page 39 CPU Off Power off Ensure that the chassis has adequate power Amber Blinking Device in bootup process None Solid Testing If the LED remains amber for...

Страница 37: ...ormally while the other indicates a fault Both power supplies are faulty but the SSA switch is still receiving power Power supplies are operating in additive non redundant mode Other internal fault En...

Страница 38: ...7 for instructions to clear NVRAM Cannot navigate beyond Password screen Improper username password combination entered If you have forgotten the username or password refer to Clearing Persistent Stor...

Страница 39: ...s Clear Persistent Data that was set through Local Management Reenter the lost parameters as necessary Refer to the S K and 7100 Series Configuration Guide for instructions to configure the device If...

Страница 40: ...how to reverse the fan unit direction 5 When you have ensured that the fan module airflow is appropriate to your system configuration slide the currently installed fan module forward until it is unpl...

Страница 41: ...he power supply from power supply bay PS2 and you are not immediately installing another power supply reinstall the coverplate that comes with the SSA switch over the empty PS2 power supply bay Cautio...

Страница 42: ...end of the shutdown routine the CPU LED changes to a sequence of 67 amber and 33 off indicating the system is in a halt state At this time it is safe to restart the SSA switch When you initiate a con...

Страница 43: ...rocedure on page 42 to shut down your SSA switch To reset an SSA switch without it performing an orderly shutdown routine press and hold the OFFLINE RESET button for approximately six seconds Troubles...

Страница 44: ...through 48 48 10 100 1000BASE T RJ45 ports Uplink Ports 1 through 4 4 10Gb SFP ports Table 17 SSA G8018 0652 Ports Ports 1 through 48 48 1000BASE X SFP ports Uplink Ports 1 through 4 4 10Gb SFP ports...

Страница 45: ...ommunications port for local access to local management Refer to Table 21 for the COM port pin assignments Table 21 COM Port Pin Assignments Pin Signal Name Input Output 1 Transmit Data XMT Output 2 D...

Страница 46: ...mpatibility EMC FCC 47 CFR Part 15 Class A ICES 003 Class A EN 55022 Class A EN 55024 EN 61000 3 2 EN 61000 3 3 AS NZS CISPR 22 Class A VCCI V 3 CNS 13438 BSMI 2004 108 EC EMC Directive Environmental...

Страница 47: ...application to the serial console port Serial console access to the boot loader has been successfully tested with the following applications HyperTerminal TeraTerm Other terminal applications might w...

Страница 48: ...installation Warning Electrical hazard Do not remove the cover from the SSA while power is applied to the unit Hazardous voltages are present and could cause personal injury and or damage the unit Do...

Страница 49: ...e les risques d lectrocution Caution An antistatic wrist strap is required to perform the procedures in this appendix Use the antistatic wrist strap to minimize ESD damage to the devices involved Prec...

Страница 50: ...Mode Switches Use the following tools to adjust the mode switches on your SSA switch ESD wrist strap Phillips screwdriver capable of extending 6 or more inches into the unit Flashlight recommended Cau...

Страница 51: ...e the last system reset If the position of switch 7 has changed since the last reset persistent storage will clear on the next reboot If the position of switch 8 has changed since the last reset the s...

Страница 52: ...vorgenommen werden Risques d lectrocution Seul un personnel qualifi doit effectuer les proc dures d installation Begin by reviewing Required Tools on page 52 and Installation Site Requirements on pag...

Страница 53: ...e ensure that the rack can support it without compromising stability Otherwise personal injury and or equipment damage may result Advertencia Antes de montar el equipo en el rack asegurarse que el rac...

Страница 54: ...e rack mount ears from both sides of the SSA switch before continuing with the mounting kit installation See Figure 22 Figure 22 Removing the Rack Mount Ears 1 Rack mount ear 2 Rack mount ear screws T...

Страница 55: ...on determining airflow direction for your chassis before installing the adapter plates If the current fan module airflow direction does not match the intended chassis airflow direction see Reversing t...

Страница 56: ...n each side of the chassis You are ready to install the rails and put the chassis into the rack Proceed to the appropriate topic Four Post Rack Mount Installation on page 56 or Two Post Rack Mount Ins...

Страница 57: ...he front of the rack is always the cool air intake side The rear of the rack is always the hot air exhaust side Installing the Rack Mount Rail with Attached Extension Assembly Refer to Figure 25 as yo...

Страница 58: ...sembly 3 Repeat step 2 for the assembly labeled left front Installing the Chassis to the Rail Assembly Refer to Figure 26 as you perform the following procedure Figure 26 Installing the Chassis on to...

Страница 59: ...option of recessing the chassis up to 3 8 cm 1 5 in is also supported for each configuration see Installing the Adapter Plates on page 54 Both airflow directions are supported Figure 27 displays the t...

Страница 60: ...bly on page 60 Install a mid bracket in either a flush or mid mount configuration to each rail as described in Attaching the Mid Bracket to the Rail on page 61 Removing the Extension from the Rack Mou...

Страница 61: ...configuration See Figure 30 on page 62 7 25 inches in from the rack mount rail ear for securing to the front rack post flange for a mid mount configuration the rear rack post flange is not used in a m...

Страница 62: ...ension assembly for both rails Securing the Mid Bracket 7 25 Inch Flush Mount or Mid Mount Assembly Secure the mid bracket to the rail for a 7 25 inch post flush mount or mid mount assembly as shown i...

Страница 63: ...hin the slot space when securing the assembly to the rack post 3 If the assembly will be used in a mid mount configuration insert a cage nut callout 4 in Figure 31 on page 63 into the rail ear square...

Страница 64: ...uration To secure the rail and mid bracket assembly in a mid mount configuration follow these steps 1 Ensure that a cage nut is installed in the rail ear square opening as described in Securing the Mi...

Страница 65: ...propriate to the rack at both the rail ear and mid bracket ear Securing the SSA Switch to the Rack To secure the SSA switch to the rack follow these steps 1 Slide the chassis onto the rail assembly un...

Страница 66: ...chassis using a user supplied screw or fastener appropriate to your rack 3 For a mid mount rail assembly configuration secure each side of the chassis using a black 10 32 screw that comes with the ra...

Страница 67: ...men werden Risques d lectrocution Seul un personnel qualifi doit effectuer les proc dures d installation Required Tools Use the following tools to mount your SSA switch using the optional SSA WALL MOU...

Страница 68: ...ction on page 68 Concrete or Masonry Wall Construction on page 69 Before you drill any mounting holes Ensure that walls are clear of plumbing and electrical lines Use the SSA WALL MOUNT mounting brack...

Страница 69: ...sheathing The screws must be long enough to fully engage all threads on the nuts Concrete or Masonry Wall Construction For concrete or masonry walls use appropriate wall fasteners in all four mounting...

Страница 70: ...ring the wall follow these steps to mount the SSA chassis 1 Using four customer supplied screws and wall anchors secure the mounting bracket to the wall See Figure 35 The screws and wall anchors that...

Страница 71: ...aneously to unlock the gate To lock the plungers in the open position rotate the opened plungers counter clockwise b Swing the gate into the open position Figure 36 Opening the Gate 1 Right and left p...

Страница 72: ...Figure 37 Mounting Bracket Gate in the Open Position Installing the SSA WALL MOUNT Kit S Series Stand Alone SSA Switch Hardware Installation Guide 72...

Страница 73: ...ing out No other orientation of the SSA chassis is supported Figure 38 Installing the SSA in the Mounting Bracket 4 Insert the top side of the SSA chassis in the mounting bracket 5 Close the gate to h...

Страница 74: ...Figure 39 Closing the Gate 1 Gate Installing the SSA WALL MOUNT Kit S Series Stand Alone SSA Switch Hardware Installation Guide 74...

Страница 75: ...e left of the mounting bracket See Figure 40 Figure 40 Securing the SSA Chassis to the Mounting Bracket You can now cable the I O ports and power up the SSA chassis as described in Installation on pag...

Страница 76: ...ction against harmful interference when the equipment is operated in a commercial environment This equipment uses generates and can radiate radio frequency energy and if not installed in accordance wi...

Страница 77: ...eichen kann es hierdurch zu Funkst rungen kommen daher sollten angemessene Vorkehrungen zum Schutz getroffen werden VCCI Notice This is a class A product based on the standard of the Voluntary Control...

Страница 78: ...the European market after August 13 2005 the date of enforcement for Directive 2002 96 EC 2 When this product has reached the end of its serviceable life it cannot be disposed of as unsorted municipa...

Страница 79: ...n explosion risk if you replace the battery with the incorrect type Dispose of expended battery in accordance with local disposal regulations Precauci n Hay riesgo de explosion si la bateria se reempl...

Страница 80: ...rating within their performance limitations laser transceiver output meets the Class 1 accessible emission limit of all three standards Class 1 levels of laser radiation are not considered hazardous W...

Страница 81: ...u ils sont sous tension Warnhinweis Faseroptikanschl sse Optische Sicherheit Niemals ein bertragungslaser betrachten w hrend dieses eingeschaltet ist Niemals direkt auf den Faser TX Anschlu und auf di...

Страница 82: ...ctive 2011 65 EU Equipment Type Environment Information Technology Equipment for use in a Commercial or Light Industrial Environment The object of the declaration described above is in conformity with...

Страница 83: ...ing airflow 15 16 features SSA G8018 0652 9 SSA T8028 0652 8 flat surface installation 22 I I O ports mid mount configuration 18 installing final steps 32 on a wall 68 70 L LEDs port 34 38 power suppl...

Страница 84: ...SA switch 44 SSA switch airflow direction 14 features 8 9 flat surface installation 22 mounting 13 rack mount 20 securing to rack 20 SSA switch continued specifications 44 SSA Universal Rack Mount kit...

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