User’s Guide
Special keys
F.10
Message monitor mode (live call screening)
(Not available on legacy 12-Key Feature Phone.)
Message monitor mode
, or
live call screening,
lets you hear a caller leaving a message in your mailbox, just as
with your home answering machine. You turn this feature on or off as part of user programming —
PROG/HELP
3 6
. While you hear the caller through your speaker, you have the following options:
Option
Result
Lift the handset
You intercept the call
Do nothing
The system records the message to your mailbox for your later retrieval
Press
MUTE/DND
Temporarily mutes your speaker (the system continues to record the message to
your mailbox)
Note:
During monitor mode, you will hear a call ring, then subdued ringing while the caller is hearing your personal
greeting, then their message. You can intercept the call at any time.
Personal greeting reminder
If you frequently change your
personal greeting,
use this option; it sets your station to remind you of your
current greeting. The first time you use your phone after it has been idle (for the period you set in this function),
the system automatically plays your current greeting (and gives you the option to change it). The range is 0 (no
reminder) to 500 hours. To set this, press
PROG/HELP 3 2
.
Example:
If you change your personal greeting only when out of town for a few days, set the reminder interval to 60
hours; you’ll be reminded if your phone has not been used for three days. If it’s Friday, set the reminder for
36 hours and you will be reminded every Monday morning or if you are away for a couple of days. If you
change your greeting several times a day, set the reminder for about 3 hours.
Headset operation
You can use a headset
1
with your ESI phone. Unless you’re using an ESI Cordless Handset
2
, you must program
one of your programmable feature keys to be a
headset key
3
(see “Optional features,” pp. F.12–F.15) that you’ll
use to connect to or disconnect from a call. The key will
blink
green when a call is ringing and
glow
green when
connected. If you have a headset connected and the phone is off-hook, pressing the scroll keys (
and
) will
adjust the headset volume. After you initiate or answer a call using the headset key, lifting the phone’s
hand
set
automatically takes you out of headset mode. To switch back to headset mode while on a call, press the headset
key again and then place the phone’s
hand
set on-hook.
Note:
If a headset key is programmed, the phone handset must be in the cradle for proper headset operation.
1
Not all headsets are compatible with your ESI phone; contact your ESI Reseller for a list of compatible models.
2
Once a headset is plugged into an ESI Cordless Handset, audio is automatically transferred to the headset, so there is no need to program a
headset key if using a Cordless Handset. For headset use with a Cordless Handset, ESI supports only the headset that’s sold specifically for the
two Cordless Handset models. Contact your System Administrator for more information.
3
Not available on a legacy 12-Key Feature Phone.
