User’s Guide
ESI phone operation
E.1
ESI phone operation
Display
When your phone (or
station
) is not in use, the
display
will show the current date and time, activated features
such as DND (do not disturb; see “
MUTE/DND
,” page E.3), monitor mode, and — on an ESI desktop phone
(other than the legacy 12-Key Feature Phone) — the system’s current line usage.
Note:
An ESI Cordless Handset’s display is similar to that of the 24-Key Feature Phone; one difference is that a
Cordless Handset
doesn’t
show line usage.
On an ESI 40D Business Phone, 48-Key
Feature Phone, or 24-Key Feature Phone,
each block on the bottom line of the display
will represent an individual line (as in the
examples,
right)
. Incoming calls usually are
assigned beginning with Line 1 at the far-
left line indicator. Outgoing calls are
assigned from the highest-numbered line
beginning at the far right.
As you use your ESI desktop phone, its display changes frequently to give you detailed information during call
processing and voice mail operations.
Caller ID
If you subscribe to Caller ID from your telephone service provider, the phone’s display will show an outside
caller’s name and/or number.
1
In some instances, the service provider can send only a general caller status —
such as
UNAVAILABLE, PRIVATE
or
NO DATA SENT.
Keys
Programmable feature keys
The phone’s
programmable feature keys
have been pre-programmed by the installer. The following chart
indicates the number of programmable feature keys on each ESI phone that your ESI system supports:
ESI phone model(s)
Number of programmable feature keys
ESI 40 Business Phone
16
48-Key Feature Phone
30
24-Key Feature Phone
12
ESI Cordless Handset
4
12-Key Feature Phone (legacy product)
9
You may wish to add to or change some of these keys to perform different functions explained throughout this
manual. Press
PROG/HELP
to verify current settings (see “Station programming,” page C.1).
Important:
Each ESI Cordless Handset has a combination
TRANS/CONF/PRG
key that you should press when this
User’s Guide
instructs you to press
PROG/HELP
.
2
Note:
To use voice mail, conference calling and mute/DND on a legacy 12-Key Feature Phone,
or
to use call
recording or do-not-disturb mode on an ESI Cordless Handset, you must program these features into
programmable feature keys (see “Optional features,” page F.12).
1
If you don’t subscribe to Caller ID, the LCD will show which line is receiving the call, instead of the caller’s name or number.
2
Each Cordless Handset has no access to the system’s Verbal User Guide (“help mode”).
Two-line display
Three-line display
