User’s Guide
Voice mail operation
D.12
Cascade notification parameters
The cascade notification mailboxes will use the same CO line group and pager dialing pause as
programmed by the Installer.
Notification interval
To program the notification interval parameter for a cascade notification mailbox:
1.
From the programming menu for that mailbox, press
6 2
.
2.
Enter the number of minutes for the interval between attempts.
Range:
1–1440.
Default:
30.
Notes:
Enter
only
the number;
do not
include a line access code (such as
9
). Use the
scroll key to enter
special characters; use the
scroll key to backspace. You also can use the scroll keys to view the
number after it’s saved. To change the number, you must delete it and then re-enter it as desired.
For those situations where more than one cascade notification mailbox is in operation, the ESI
system automatically sends the mailbox number to the display of a cell phone or digital pager, to
indicate
which
mailbox has new messages.
Retrieving cascade notification mailbox messages
Retrieving messages when off-premises
If using an off-premises phone
1.
Your off-premises phone ring. When you answer, you’ll hear: “You have new messages in
mailbox number [xxx]. Please enter your password. To stop notification, press the
key.”
2.
Enter the mailbox number and (if necessary) password. The system then will play any new
messages in the cascade notification mailbox.
If using a pager
1.
Call the main number.
2.
If the auto attendant main greeting answers, press
and the cascade paging mailbox number.
If a live operator answers, have the operator transfer you (by pressing
VOICE MAIL
and
,
followed by entry of the cascade paging mailbox number).
Retrieving messages when using an ESI desktop phone
Press
VOICE MAIL
and then enter the mailbox number.
Virtual Mailbox Key
See “Virtual Mailbox Key,” page D.4.
Message Recycle Bin (un-delete)
See “Message Recycle Bin,” page D.8.