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• Load paper in the rear paper feed printable side up.

• Follow any special loading instructions that came with the paper.

Parent topic:

Solving Paper Problems

Related references

Paper Specifications
Paper or Media Type Settings - Product Software

Paper Jam Problems Inside the Product

If paper has jammed inside the product, follow the steps below to clear the jam.

1. Cancel the print job, if necessary.

2. Remove any jammed paper from the rear paper feed slot.

Содержание PM-525

Страница 1: ...PM 525 User s Guide ...

Страница 2: ......

Страница 3: ...apter 20 Battery Safety Instructions 21 Removing the Handle 22 The Power Off and Sleep Timers 23 Changing the Power Off Timer Setting from the Control Panel 23 Changing the Sleep Timer Setting from the Control Panel 23 Epson Connect Solutions for Smartphones Tablets and More 24 Setting Up Epson Connect Services 24 Using Epson Email Print 24 Using the Epson Creative Print Mobile App 25 Using the Ep...

Страница 4: ...aper 39 Loading Paper in the Paper Feed Slot 39 Paper Loading Capacity 44 Available Epson Papers 44 Borderless Paper Type Compatibility 45 Paper or Media Type Settings Product Software 45 Selecting the Paper Settings Control Panel 46 Paper Type Settings Control Panel 46 Printing from a Computer 48 Printing with Windows 48 Selecting Basic Print Settings Windows 48 Print Quality Options Windows 50 M...

Страница 5: ...Print Layout Options Mac 72 Sizing Printed Images Mac 73 Managing Color Mac 73 Color Matching and Color Options Mac 74 Selecting Printing Preferences Mac 75 Printing Preferences Mac 76 Printing Your Document or Photo Mac 77 Checking Print Status Mac 77 Printing From a Chromebook 78 Cancelling Printing Using a Product Button 79 Using Memory Cards with Your Product 80 Inserting a Memory Card 80 Memo...

Страница 6: ...n 92 Checking Cartridge and Maintenance Box Status with Windows 93 Checking Cartridge and Maintenance Box Status on a Mac 95 Purchase Epson Ink Cartridges and Maintenance Box 96 Ink Cartridge and Maintenance Box Part Numbers 96 Removing and Installing the Ink Cartridge 97 Replacing the Maintenance Box 101 Adjusting Print Quality 106 Print Head Maintenance 106 Print Head Nozzle Check 106 Checking t...

Страница 7: ...ems 126 Product Cannot Connect to a Wireless Router or Access Point 126 Network Software Cannot Find Product on a Network 128 Product Does Not Appear in Mac Printer Window 129 Cannot Print Over a Network 129 Solving Paper Problems 130 Paper Feeding Problems 130 Paper Jam Problems Inside the Product 131 Paper Ejection Problems 134 Solving Problems Printing from a Computer 134 Nothing Prints 134 Pro...

Страница 8: ...ry Card or Device 146 Uninstall Your Product Software 146 Uninstalling Printing Software Windows 146 Uninstalling Product Software Mac 147 Where to Get Help 148 Technical Specifications 151 Windows System Requirements 151 Mac System Requirements 152 Paper Specifications 152 Printable Area Specifications 153 Ink Cartridge Specifications 155 Memory Card Specifications 155 External USB Device Specifi...

Страница 9: ...9 Trademarks 162 Copyright Notice 162 A Note Concerning Responsible Use of Copyrighted Materials 163 Default Delay Times for Power Management for Epson Products 163 Copyright Attribution 163 ...

Страница 10: ......

Страница 11: ...11 PM 525 User s Guide Welcome to the PM 525 User s Guide For a printable PDF copy of this guide click here ...

Страница 12: ...on Connect Solutions for Smartphones Tablets and More Using Google Cloud Print Using AirPrint Using the Mopria Print Service Android Printing Using the Epson Print Enabler Using the Control Panel See these sections to learn about the control panel and select control panel settings Control Panel Buttons The LCD Screen Changing LCD Screen Language Turning Off Control Panel Sounds Parent topic Produc...

Страница 13: ...ower button 2 The and buttons increase or decrease the number of copies 3 The stop button 4 The home button 5 The back button 6 The arrow buttons and the OK button navigate menus 7 The start button Parent topic Using the Control Panel ...

Страница 14: ...e displayed 6 Displays available button options Viewing the Icon List Parent topic Using the Control Panel Viewing the Icon List You can get information about the icons displayed on the control panel by viewing the icon list 1 Press the home button if necessary 2 Press the arrow buttons to select Help and press the OK button 3 Select Icon List and press the OK button ...

Страница 15: ...ect Language and press the OK button 5 Select a language and press the OK button Parent topic Using the Control Panel Turning Off Control Panel Sounds You can turn off the sound heard when you press buttons on the control panel 1 Press the home button if necessary 2 Press the arrow buttons to select Setup and press the OK button 3 Select Printer Setup and press the OK button 4 Select Sound and pre...

Страница 16: ...16 Printer Parts 1 Edge guide 2 Rear paper feed 3 Feeder guard 4 Rear paper feed cover 5 Control panel ...

Страница 17: ...17 6 Handle 7 The power light 8 The battery charging light 9 Memory card slot 1 Printer cover 2 Ink cartridge holder 3 Output tray ...

Страница 18: ... inlet Parent topic Product Basics Using the Optional Battery See these sections for instructions on using your product with the optional battery Purchase the Optional Battery Installing the Battery Charging the Battery Using the AC Adapter Battery Safety Instructions Parent topic Product Basics ...

Страница 19: ...overed by Epson s warranties and under certain circumstances may cause erratic printer behavior Battery Part Number Parent topic Using the Optional Battery Battery Part Number Use this part number to order an optional battery Part number Description C12C932941 PictureMate battery Parent topic Purchase the Optional Battery Installing the Battery Make sure you have an optional battery before you beg...

Страница 20: ...licks into place 6 Slide the battery cover closed Parent topic Using the Optional Battery Charging the Battery Using the AC Adapter You can charge the battery using the AC adapter 1 Connect the power cord to the AC adapter and connect the AC adapter to the printer ...

Страница 21: ...battery will catch fire or cause smoke or flame Do not drop or throw the product or subject it to strong shocks Otherwise the battery could leak or the protection circuit in the battery could be damaged Do not use the product if it is leaking or damaged in any way Do not leave the product in a vehicle Otherwise the battery could overheat Do not handle the battery with wet hands or touch the batter...

Страница 22: ...le If you prefer you can use the product without the carrying handle 1 Flip the handle forward grasp the handle with both hands and spread it apart to remove the handle 2 Insert the included handle hole caps to protect the interior of your product Warning Keep the handle hole caps out of the reach of children they are a swallowing hazard To reattach the handle remove the hole caps and insert the h...

Страница 23: ...ns to select Setup and press the OK button 3 Select Printer Setup and press the OK button 4 Select Power Off Timer and press the OK button 5 Select the time period you want before the product automatically turns off when it is not in use and press the OK button 6 Press the home button to exit Parent topic The Power Off and Sleep Timers Changing the Sleep Timer Setting from the Control Panel You ca...

Страница 24: ... product you can activate it using the product control panel 1 Press the home button if necessary 2 Select Setup and press the OK button 3 Select Epson Connect Services and press the OK button 4 Select Register Delete and press the OK button 5 Select Yes and press the OK button 6 Follow the instructions on your screen to activate your product s email address Parent topic Epson Connect Solutions fo...

Страница 25: ...s Tablets and More Related tasks Setting Up Epson Connect Services Related topics Wi Fi Networking Using the Epson Creative Print Mobile App Use this free Apple and Android app to do the following Access and print your Facebook photos Create custom greeting cards and stationery Print onto CD DVDs Turn photos into coloring book templates Note Not all features may be supported by your product 1 Conn...

Страница 26: ...e Related topics Wi Fi Networking Using Epson Remote Print With Epson Remote Print software you can print from your laptop or desktop computer to an Epson Email enabled product anywhere in the world 1 Connect your Epson product to your wireless network See the link below 2 If you did not already set up an Epson Connect account when you installed your product software visit epsonconnect com to crea...

Страница 27: ...option still doesn t appear select the Firmware Update option and follow the on screen instructions to update your product 6 Click Register 7 Select the checkbox to agree to the Usage Advisory and click Next 8 Click OK to launch the sign in page A separate browser window opens 9 Enter your Google Account username and password and click Sign in or if you don t have an account click Sign up for a ne...

Страница 28: ...roduct is using 4 Print from your device to your product Note For details see the AirPrint page on the Apple website Parent topic Product Basics Related tasks Selecting the Paper Settings Control Panel Related topics Epson Connect Solutions for Smartphones Tablets and More Wi Fi Networking Using the Mopria Print Service You can use the Mopria Print Service to print from your Android phone or table...

Страница 29: ...b pages right from your Android phone or tablet Android v4 4 or later With a few taps your Android device will discover your nearby Epson product and print 1 Connect your Epson product to your wireless network See the link below 2 On your Android device download the Epson Print Enabler plug in from Google Play 3 Go to Settings on your Android device select Printing and enable the Epson plug in 4 C...

Страница 30: ...S Viewing the Network Status Printing a Network Connection Report Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network 1 Epson product ...

Страница 31: ...ons on the Start Here sheet and install the necessary software The installer program guides you through network setup 1 Press the home button if necessary 2 Press the arrow buttons to select Wi Fi Setup and press the OK button 3 Press the OK button to select Wi Fi Recommended 4 Press the OK button again to proceed 5 Select Wi Fi Setup Wizard and press the OK button 6 Press the arrow buttons to sel...

Страница 32: ... press the OK button When you finish entering characters select Done and press the OK button 8 Press the OK button to confirm Wi Fi settings 9 If you want to print a network status report press the start button Otherwise press the OK button Your product should now be connected to the network Note The Wi Fi icon is displayed in the upper left area on the LCD screen and indicates your wireless conne...

Страница 33: ... to 4 devices When operating in this mode your product displays an AP connection symbol on the LCD screen Peer to peer mode The product communicates one to one with another Wi Fi Direct capable device When operating in this mode your product displays a Direct or D connection symbol on the LCD screen To disconnect a peer to peer mode connection release the connection to your product from your compu...

Страница 34: ...up WPS If your network uses a WPS enabled wireless router or access point you can quickly connect your product to the network using Wi Fi Protected Setup WPS Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a virtual WPS button in the software for the device Check your network product documentation ...

Страница 35: ...2 Press the arrow buttons to select Setup and press the OK button 3 Select Network Settings and press the OK button 4 Select Network Status and press the OK button 5 Press the up or down arrow button to view the product s network status To view additional network details press the left or right arrow button and select one of the options shown Parent topic Wi Fi Networking Printing a Network Connec...

Страница 36: ...owser You do this by accessing your product s built in Web Config utility from a computer or other device that is connected to the same network as your product 1 Check your network status 2 Note your product s IP address 3 On a computer or other device connected to the same network as your product open a web browser 4 Enter your product s IP address into the address bar You see the available Web C...

Страница 37: ...ct software Mac Go to the next step 2 Download and install your product software from the Epson website using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Related concepts Uninstall Your Product Software Disabling Wi Fi Features You may need to disable your product s Wi Fi features if you change your network connection type or need to solve a probl...

Страница 38: ...s the OK button 6 Select Yes and press the OK button to disable Wi Fi Parent topic Changing or Updating Network Connections Related tasks Viewing the Network Status Related topics Epson Connect Solutions for Smartphones Tablets and More ...

Страница 39: ...Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Product Software Selecting the Paper Settings Control Panel Loading Paper in the Paper Feed Slot You can print photos on a variety of paper types and sizes up to 5 7 inches 127 178 mm 1 Move the handle behind the product then open the rear paper feed cover ...

Страница 40: ...40 2 Raise the control panel then open the feeder guard 3 Slide the edge guide to the right ...

Страница 41: ...41 4 Load paper glossy or printable side up and short edge first against the left side of the paper feed slot Note To load envelopes insert the envelopes printable side up and flap edge left ...

Страница 42: ...n To change the settings press the up or down arrow button to select Change and press the OK button Select the paper size and press the OK button select the paper type and press the OK button then press the OK button again to confirm the settings Note To prevent the paper setup screen from appearing automatically when you load paper turn off the Paper Configuration setting in the Setup menu This w...

Страница 43: ...tter which way your document faces Do not load paper above the arrow mark inside the edge guide Do not load envelopes that are curled folded or too thin or that have plastic windows Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Type Settings Control Panel Paper Loading Capacity ...

Страница 44: ...Photo Paper Glossy 4 6 inches 102 152 mm 5 7 inches 127 178 mm Envelopes No 10 4 1 9 5 inches 105 241 mm 1 envelope You can load up to 20 sheets for manual 2 sided print jobs Parent topic Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper from an Epson authorized reseller To find the nearest reseller visit epson com jm or call your nearest Epson sales office Paper ty...

Страница 45: ... photos on compatible paper types in compatible sizes Borderless Paper Types Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Borderless Paper Sizes 4 6 inches 102 152 mm 5 7 inches 127 178 mm Parent topic Loading Paper Paper or Media Type Settings Product Software For this paper Select this Paper Type or Media Ty...

Страница 46: ... default paper size and paper type settings Paper Setting Alert Controls whether or not an alert appears when a print job s paper settings are different from the product s default paper settings Paper Configuration Controls whether or not the paper settings selection screen appears after you load paper 4 Press the home button to exit Paper Type Settings Control Panel Parent topic Loading Paper Pap...

Страница 47: ...47 Parent topic Selecting the Paper Settings Control Panel ...

Страница 48: ...dows You can print with your product using any Windows application as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows Selecting Extended Settings Windows Printing Your Document or Photo Windows Selecting Default Print Settings Windows Changin...

Страница 49: ... you loaded as the Document Size setting Note You can also select the User Defined setting to create a custom paper size but you cannot use the Borderless setting 5 If you are printing a borderless photo select Borderless You can click Settings to access additional options for borderless printing Note You must select a compatible borderless paper type and size to print without borders Check the bo...

Страница 50: ...er or print one image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you want 12 To print multiple copies and arrange their print order select the Copies options 13 To preview your job before printing select Print Preview Print Quality Options Windows Multi Page Printing Options Windows Parent topic Printing with Windows Related refere...

Страница 51: ...an print on both sides of the paper by selecting one of the 2 Sided Printing options on the Main tab Note You will need to print one side and flip the paper over manually to print the other side Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network 1 Select one of the following options for 2 Sided Printin...

Страница 52: ... a test copy of your double sided document to test the selected settings 6 Follow any instructions displayed on the screen during printing Note The surface of the paper may smear during double sided printing Make sure the ink has dried before reloading the paper Double sided Printing Options Windows Parent topic Printing with Windows ...

Страница 53: ...nt binding in the desired direction Binding Margin Options Select options that define a wider margin to allow for binding Booklet Select the Booklet checkbox to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows You can select a variety of additional layout and printing options for your document ...

Страница 54: ...ptions Select Automatic to automatically adjust the sharpness brightness contrast and color saturation for your image Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software Select Image Options to access additional settings for improving printed images Note You can also select Color Universal Print settings...

Страница 55: ...55 Custom Color Correction Options Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job ...

Страница 56: ... Print Options Windows Image Options and Additional Settings Windows You can select any of the Image Options and Additional Settings to customize your print Some options may be pre selected or unavailable depending on other settings you have chosen Image Options Emphasize Text Adjusts the weight of printed text to increase readability Emphasize Thin Lines Adjusts the weight of printed lines to inc...

Страница 57: ...ommon groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab You see the available Printing Presets on the left ...

Страница 58: ...ing presets 4 To choose a preset for printing select it 5 Click OK Parent topic Printing with Windows Selecting Extended Settings Windows You can select additional settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance option...

Страница 59: ...tings Windows You can select from these settings on the Extended Settings window Show Progress Meter Displays the progress of print jobs as they are being printed Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect may reduce prin...

Страница 60: ...the resolution of print data to correct printing problems Refine screening pattern Prints graphics with a finer screening pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Parent topic Selecting...

Страница 61: ...61 You see your application s Print window such as this one 2 Click OK or Print to start printing Checking Print Status Windows Parent topic Printing with Windows ...

Страница 62: ...s click Consumables Battery Status Parent topic Printing Your Document or Photo Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and...

Страница 63: ... them as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer s...

Страница 64: ...ge you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select ...

Страница 65: ...ate feature you can check for updates manually Parent topic Printing with Windows Printing on a Mac You can print with your product using any Mac printing program as described in these sections Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings Mac Selecting Page Setup Settings Mac Select...

Страница 66: ...to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 3 Select your product as the Printer setting 4 If necessary click the arrow next to the Printer setting or the Show Details button to expand the pr...

Страница 67: ...int window may look different depending on your version of the Mac operating system and the application you are using 5 Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing ...

Страница 68: ...rint window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu ...

Страница 69: ...ity setting you want to use 11 Select any of the available print options Print Quality Settings Mac Print Options Mac Parent topic Printing on a Mac Related references Paper or Media Type Settings Product Software Print Quality Settings Mac You can select any of the Print Quality settings to fine tune the quality of your print Some settings may be unavailable depending on the paper type and border...

Страница 70: ...other settings you have chosen Expansion If you selected a borderless paper size setting this option adjusts the image expansion settings to control printing at the edges of borderless prints Grayscale Prints text and graphics in black or shades of gray Mirror Image Lets you flip the printed image horizontally Note If you select the Min option for the Expansion setting you may see white borders on...

Страница 71: ...ing to create a custom paper size but the Quality setting will be limited to Normal Note You must select a compatible borderless paper type and size to print without borders Check the borderless paper compatibility list for details 2 Select the orientation of your document or photo as shown in the print window Note If you are printing an envelope select the icon Note You can reduce or enlarge the ...

Страница 72: ...ges on one sheet of paper select the number of pages in the Pages per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing on a Mac ...

Страница 73: ...h pages are printed select an option from the Page Order pop up menu To scale the image to fit on a specific paper size select the Scale to fit paper size checkbox and select a paper size from the Destination Paper Size pop up menu Parent topic Printing on a Mac Managing Color Mac You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off colo...

Страница 74: ... Parent topic Printing on a Mac Color Matching and Color Options Mac You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can custo...

Страница 75: ...ttings and select the Fix Red Eye setting to reduce or remove red eye in photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color...

Страница 76: ...nsures that your product does not print pages that contain no text or images Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software for various operating conditions Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared print...

Страница 77: ...eady to print Click Print at the bottom of the print window Checking Print Status Mac Parent topic Printing on a Mac Checking Print Status Mac During printing you can view the progress of your print job control printing and check ink status 1 Click the printer icon when it appears in the Dock ...

Страница 78: ...other printer information click Settings or Supply Levels Parent topic Printing Your Document or Photo Mac Printing From a Chromebook With a Google Account you can print from a Chromebook without drivers or cables 1 Connect your Epson product to your wireless network See the link below 2 Turn on your Chromebook and connect it to the same wireless network as your product Note See your Chromebook s ...

Страница 79: ...on message 7 Select OK or press the OK button on your product to confirm the Google Cloud Print connection and print a test page 8 To print to the connected product select the print command in your Chrome app Your product is now linked to your Google Account and can be accessed from any Chromebook where you are logged in as long as you have Internet access For more information on using Google Clou...

Страница 80: ... and the files on it are compatible with your product before inserting the card 2 Insert your memory card into the correct slot making sure the card is oriented correctly Note Do not force the card all the way into the slot Insert it only until it meets resistance The memory card access light flashes and then stays lit Caution Do not remove a memory card or turn off your product while the memory c...

Страница 81: ...icroSDXC 64GB Parent topic Inserting a Memory Card Memory Card File Specifications You can insert memory cards in your product containing files that meet these specifications File format JPEG with the Exif version 2 3 standard taken with digital camera using DCF Design rule for Camera File system version 1 0 or 2 0 compliant Image size 80 80 pixels to 10200 10200 pixels File size Up to 2GB Number ...

Страница 82: ...plorer utility Then right click the name of your memory card listed as a removable disk and select Eject Mac Drag the removable disk icon for your memory card from the desktop or computer window into the trash 3 Push in the memory card then pull it straight out of its slot Parent topic Inserting a Memory Card Printing from a Memory Card See these sections to print photos from a memory card inserte...

Страница 83: ...rrow button 8 Follow the on screen instructions to select from the following options Browse to select photos by date Select Photos to select all photos Display Options to select how photos are displayed on the LCD screen Print Settings to change the print settings Photo Adjustments to change the appearance of your printed photos Filter to apply a sepia tone or black and white filter to the viewed ...

Страница 84: ...dditional settings Press the OK button when you re finished To place photos in the layout manually select Place Photos Manually and press the OK button Follow the instructions on the LCD screen to select and place photos on your layout sheet 8 When you see the screen to select the number of copies press the or button to select the number of copies up to 99 and press the OK button 9 When you are re...

Страница 85: ...margin around the image Quality Standard Provides good quality for most prints Best Provides the highest quality for important prints Expansion Standard Expands images correctly for most borderless prints Medium Expands images slightly less for borderless prints Minimum Expands images the least for borderless prints you may see some white border Date Various date formats Prints the date you took t...

Страница 86: ...t matches your photo content People Landscape Night Scene Fix Red Eye Off All photos Automatically fixes the red eye effect in photos On All photos Sharpness Various settings Adjusts the sharpness of your photo Brightness Various settings Adjusts the brightness of your photo Note To return to default print settings press the stop button select Yes and press the OK button Note Fix Photo uses a soph...

Страница 87: ...duct 3 Do one of the following to access your memory card files from your computer Windows Open the Computer My Computer Windows Explorer or File Explorer utility then select the removable disk icon Mac Select the hard drive icon on your desktop or computer window select your product in the SHARED section of the sidebar you may need to widen the sidebar to see the name then select the MEMORYCARD i...

Страница 88: ...lecting Print and Photo Adjustment Settings Connecting and Printing from a Camera Printing from a Camera Wirelessly Parent topic Using an External Device with Your Product Selecting Print and Photo Adjustment Settings Before printing from your camera you can make image adjustments and select the print settings for your photos Image adjustments affect only the printed copy of the photo not the orig...

Страница 89: ... your camera make sure the product is turned on but not printing 1 Remove any memory cards from the product 2 Load the paper you want to use for printing 3 Connect the USB cable that came with your camera to the USB port on the right side of your product Note You cannot use the USB port to transfer images from your camera to your computer 4 Turn on your camera ...

Страница 90: ...Connect the camera to the same network that your product uses You can check your product s network settings on the LCD screen 5 Follow the instructions that came with your camera to select and print your photos When you finish printing turn off your camera and disconnect it from the network Parent topic Printing from a Camera Viewing or Printing from a USB Flash Drive or External Device You can vi...

Страница 91: ...e any memory cards from the product 2 Load the paper you want to use for printing 3 Insert your USB flash drive or the USB cable that came with your external device into the USB port on the front of your product If connecting an external CD DVD drive insert a CD or DVD into the drive 4 Press the home button if necessary 5 Press the arrow buttons to select Print Photos and press the OK button 6 Sel...

Страница 92: ...know when the ink cartridge is low or expended or when the maintenance box needs to be replaced Checking Cartridge and Maintenance Box Status on the LCD Screen Checking Cartridge and Maintenance Box Status with Windows Checking Cartridge and Maintenance Box Status on a Mac Parent topic Replacing the Ink Cartridge and Maintenance Box Checking Cartridge and Maintenance Box Status on the LCD Screen Y...

Страница 93: ...Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer 1 To check your status access the Windows Desktop double click the product icon in the Windows taskbar and click Details You see this window ...

Страница 94: ...ridge installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 To disable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences You see this window ...

Страница 95: ...e Ink Cartridge Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status on a Mac You can check the status of your ink cartridge and maintenance box using a utility on your Mac 1 In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 2 ...

Страница 96: ...his product was originally designed to work with genuine Epson ink cartridges Your product may not function properly if you use other types of cartridges or if you use refilled cartridges The included cartridge must be used for printer setup and is not for resale For more information see latin epson com infocartucho website available in Spanish only Yields vary considerably based on images printed...

Страница 97: ... you are ready to install the ink Cartridges are vacuum packed to maintain reliability Note If you remove a low or expended ink cartridge you cannot re install and use the cartridge 1 Turn on your product 2 Do one of the following If the ink cartridge is expended you see a message on the LCD screen Press the OK button If you are replacing the cartridge before you see a message on the LCD screen se...

Страница 98: ... so may prevent normal operation and printing Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children 5 Press the start button The ink cartridge moves to the ink replacement position ...

Страница 99: ...ter cover Caution Do not move the print head by hand otherwise you may damage your product Do not touch the flat white cable inside the product 7 Press down the blue tab to unlock the used ink cartridge then lift it out ...

Страница 100: ...fully Do not take the used cartridge apart or try to refill it 9 Hold the cartridge with the green chip facing you and insert the cartridge at an angle as shown Press down the ink cartridge until it clicks into place Caution Be sure to insert the ink cartridge in the correct direction or you may damage the product 10 Close the printer cover ...

Страница 101: ...nment as the product Do not leave the product with the ink cartridges removed for an extended period of time Otherwise ink remaining in the print head nozzles may dry out and you may not be able to print Parent topic Replacing the Ink Cartridge and Maintenance Box Replacing the Maintenance Box Make sure you have a new maintenance box before you begin Caution Do not reuse a maintenance box that has...

Страница 102: ...102 4 Close the rear paper feed cover and output tray move the handle forward and flip the product over onto its back as shown ...

Страница 103: ...103 5 Push in the tabs on the maintenance box cover and remove the cover 6 Slide the maintenance box as shown and remove it from the product ...

Страница 104: ...y with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children 7 Place the used maintenance box in the plastic bag that came with the new maintenance box Seal the bag and dispose of it carefully Note Do not drop the maintenance box or subject it to strong shocks ...

Страница 105: ...n the maintenance box cover into the printer then press down on the cover until it clicks into place Note If the maintenance box cover does not close the maintenance box may not be installed correctly Remove and reinstall the maintenance box then try closing the cover again Parent topic Replacing the Ink Cartridge and Maintenance Box ...

Страница 106: ...and may not be able to clean it when the cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Parent topic Adjusting Print Quality Related topics Replacing the Ink Cartridge and Maintenance Box Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles Checking the Nozzles Using the Product Control Panel Checking the Nozzl...

Страница 107: ...he OK button If there are gaps or the pattern is faint select Head Cleaning and press the OK button Follow the instructions on the screen to clean the print head check the nozzles and repeat the process as necessary If you don t see any improvement after cleaning the print head up to 2 times turn the product off and wait at least 6 hours Then check the print head nozzles and try cleaning the print...

Страница 108: ... mm or larger 2 Do one of the following Windows Access the Windows Desktop and right click the product icon in the Windows taskbar Mac In the Apple menu or the Dock select System Preferences Select Print Fax Print Scan or Printers Scanners select your product and select Options Supplies Select Utility and select Open Printer Utility 3 Select Nozzle Check You see a window like this 4 Click Print ...

Страница 109: ... quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head Note You cannot clean the print head if the ink cartridge is expended and may not be able to clean it when the cartridge is low You must replace the cartridge first Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic Print Head ...

Страница 110: ...an If you don t see any improvement after cleaning the print head up to 2 times turn the product off and wait at least 6 hours Then check the print head nozzles and try cleaning the print head again if necessary If quality still does not improve contact Epson Parent topic Print Head Cleaning Related tasks Checking the Nozzles Using the Product Control Panel Cleaning the Print Head Using a Computer...

Страница 111: ...r turn off the product during a cleaning cycle or you may damage it 5 When the cleaning cycle is finished you can check to see if the nozzles are clean click Print Nozzle Check Pattern and click Print 6 Check the printed pattern to see if there are gaps in the lines Print head is clean ...

Страница 112: ...If your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands you may need to align the print head Note Banding may also occur if your print head nozzles need cleaning Aligning the Print Head Using the Product Control Panel Parent topic Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the p...

Страница 113: ... first set then press the OK button 8 Repeat the previous step to select the best printed pattern for each set Parent topic Print Head Alignment Cleaning the Paper Path If your printouts are smeared or scuffed or your paper does not feed correctly clean the paper path inside the printer using plain paper or the cleaning sheet that came with your product Caution Do not use tissues to clean the roll...

Страница 114: ...ise the cleaning sheet may not work correctly 1 Do one of the following If printouts are smeared or scuffed load several sheets of plain paper If paper does not feed correctly remove the protective sheet from the cleaning sheet that came with your product and load the cleaning sheet as shown 2 Press the home button if necessary ...

Страница 115: ...the on screen instructions to clean the paper path 7 Do one of the following If you loaded plain paper repeat the previous steps as necessary until the paper is not smeared with ink If you loaded a cleaning sheet repeat the previous steps up to three times as necessary The cleaning sheet loses its effectiveness when used three times or more Parent topic Adjusting Print Quality ...

Страница 116: ...y out the print head and may prevent the product from printing Avoid strong impacts which may damage the product Do not leave the product in direct sunlight near heat sources or inside cars or other hot locations The product may be deformed or ink may leak 1 Press the power button to turn off the product 2 Make sure the power light on the front of the product is turned off and then unplug the powe...

Страница 117: ...117 6 Open the printer cover and secure the ink cartridge holder to the case with tape as shown Caution Do not touch the flat white cable inside the product ...

Страница 118: ...g and Cleaning Your Product Related concepts Print Head Maintenance Print Head Alignment Cleaning Your Product To keep your product working at its best you should clean it whenever necessary Close the cover and output tray when you are not using the product to protect it from dust Caution Do not use a hard brush benzene alcohol or paint thinner to clean the product or you may damage it Do not use ...

Страница 119: ...nnected cables 4 Remove any loaded paper 5 Remove any memory cards inserted in the product 6 Clean the outer case and control panel with a soft dry cloth Do not use any liquid or chemical cleansers Parent topic Transporting and Cleaning Your Product ...

Страница 120: ...isit epson com jm support and select your product Windows Your printer software automatically checks for updates You can also manually update the software by selecting Software Update here Accessing the Windows Desktop and right clicking the product icon in the Windows taskbar On the Maintenance tab in the printer settings window You can also update the software by selecting EPSON Software Updater...

Страница 121: ... on to use AirPrint Keep this setting enabled unless you always use the same size and type of paper and do not need to change the paper settings Battery error The battery may be damaged Replace the battery or contact Epson for support There is a problem with the battery The printer s ink pad is nearing the end of its service life The ink pad is near the end of its service life and the message will...

Страница 122: ...e product the exchange of the product or replacement of the pads is covered under the standard warranty If the product is out of warranty the pads can be replaced by any Epson authorized service provider The waste ink pads are not a user replaceable part Parent topic Solving Problems Related references Paper Jam Problems Inside the Product Where to Get Help Related tasks Selecting the Paper Settin...

Страница 123: ...contact Epson Parent topic Solving Problems Related concepts Uninstall Your Product Software Print Head Maintenance Print Head Alignment Resetting Control Panel Defaults If you have a problem with settings on the product control panel you can reset them to their factory defaults You can choose which settings to reset or reset them all 1 Press the home button if necessary 2 Press the arrow buttons ...

Страница 124: ...t least 30 minutes then turn on the product again Parent topic Solving Power and Battery Problems Related tasks Charging the Battery Using the AC Adapter Product Does Not Turn Off If your product does not turn off try this solution 1 Disconnect the AC adapter and the USB cable 2 Hold down the power button and the stop button at the same time for more than 7 seconds then release both buttons 3 To p...

Страница 125: ...he ink cartridge the product must charge its print head Wait until charging finishes before you turn off the product or it may charge improperly and use excess ink the next time you turn it on If the product s print head stops moving or making noise and the charging process has not finished after approximately 5 minutes turn off your product Turn it back on and check to see if charging is still in...

Страница 126: ... data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your network data and settings Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on a Network Product Does Not Appear in Mac Printer Window Cannot Print Over a Network Pa...

Страница 127: ...instructions that came with your product to enter your wireless network name manually If your router or access point has security enabled determine the kind of security it is using and any required password or passphrase for connection Then make sure to enter the exact WEP key or WPA passphrase correctly Check if your computer is restricting the available wireless channels If so verify that your w...

Страница 128: ... you are reading these instructions online you will lose your Internet connection when you initialize your router so note the next step before initializing it 4 Download your product software from the Epson website using the instructions on the Start Here sheet If you have replaced your router reinstall your product software to connect to the new router Note If you are using a 5 GHz wireless route...

Страница 129: ...5 GHz See your router documentation or contact your internet service provider for instructions Parent topic Solving Network Problems Related concepts Uninstall Your Product Software Cannot Print Over a Network If you cannot print over a network try these solutions Make sure that your product is turned on Make sure you install your product s network software as described in your product documentati...

Страница 130: ...ms Check these sections if you have problems using paper with your product Paper Feeding Problems Paper Jam Problems Inside the Product Paper Ejection Problems Parent topic Solving Problems Paper Feeding Problems If you have problems feeding paper try these solutions If paper does not feed for printing remove it Then reload it in the rear paper feed against the left side Slide the edge guide again...

Страница 131: ...ed references Paper Specifications Paper or Media Type Settings Product Software Related tasks Loading Paper in the Paper Feed Slot Cleaning the Paper Path Paper Jam Problems Inside the Product If paper has jammed inside the product follow the steps below to clear the jam 1 Cancel the print job if necessary 2 Remove any jammed paper from the rear paper feed slot ...

Страница 132: ...132 3 If necessary carefully pull out any jammed paper from the front 4 Open the printer cover ...

Страница 133: ...Carefully remove any jammed paper Caution Do not touch the translucent part or flat white cable inside the product 6 Close the printer cover 7 Follow the prompts on the LCD screen to clear any error messages ...

Страница 134: ...ter Check these sections if you have problems while printing from your computer Note When printing using AirPrint the available print settings are different from those covered in this manual See the Apple website for details Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic Solving Problems Nothing Prints If you have sent a print job and nothing prints tr...

Страница 135: ...tings using Web Config Parent topic Solving Problems Printing from a Computer Related tasks Running a Product Check Accessing the Web Config Utility Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar first try restarting your computer If that does not work try this solution 1 Do one of the following Windows 10 Right click and select Control P...

Страница 136: ...lity to free up existing space Close any programs you are not using when you print If your product is connected to a USB hub connect it directly to your computer instead If printing becomes slower after printing continuously for a long time the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the power on for 3...

Страница 137: ...Blank Pages Print Incorrect Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic Solving Problems Inverted Image If your printed image is inverted unexpectedly try these solutions Turn off any mirror or inversion settings in your printing application Turn off the Mirror Image Flip horizontally or Reverse p...

Страница 138: ...e print head if necessary Make sure your product is selected as the printer in your printing program Parent topic Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Incorrect Margins on Printout If your printed page has incorrect margins try these solutions Make sure you selected the correct paper size settings in your printing program and printer...

Страница 139: ...ge Layout and Content Problems Related references Borderless Paper Type Compatibility Related tasks Selecting Basic Print Settings Windows Selecting Page Setup Settings Mac Incorrect Characters Print If incorrect characters appear in your prints try these solutions before reprinting Make sure any cables are securely connected at both ends In Windows delete all jobs from the Windows Spooler Click P...

Страница 140: ...out If your printouts are slanted try these solutions Slide the edge guide against the edge of the paper Select a higher print quality setting in your printer software Turn off any high speed settings in your product software Align the print head Make sure the product is not printing while tilted or at an angle Parent topic Solving Page Layout and Content Problems Related concepts Print Head Align...

Страница 141: ...ettings in your product software Align the print head You may need to replace the ink cartridge Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Paper or Media Type Settings Product Software Paper Type Settings Control Panel Blurry or Smeared Printout If your printouts are blurry or smeared try these solutions Make sure you...

Страница 142: ...ssary Align the print head Clean the paper path Note Your product will not operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product in all directions Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Alignment Related references Paper Specifications Available Epson Papers Paper or Media Typ...

Страница 143: ...r correctly for your product Select a higher print quality setting and turn off any high speed settings in your product software Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary Align the print head You may need to increase the image resolution or print a smaller size see your software documentation Note Images from the Internet may be l...

Страница 144: ...ayscale setting is not selected in your printer software Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridge may be old or low on ink and you may need to replace it After you print the colors in your printout need time to set as the ink dries During this time the colors may look different than you expect To speed up drying...

Страница 145: ...emory card Parent topic Solving Memory Card Problems Related references Memory Card Specifications Cannot View or Print Photos from a Memory Card or Device If you cannot view or print photos from a memory card or USB device inserted in your product try these solutions Make sure your memory card or device is compatible with the product Make sure the files on your memory card or device are in the co...

Страница 146: ...ted references Memory Card Specifications Related topics Wi Fi Networking Uninstall Your Product Software If you have a problem that requires you to uninstall and re install your software follow the instructions for your operating system Uninstalling Printing Software Windows Uninstalling Product Software Mac Parent topic Solving Problems Uninstalling Printing Software Windows You can uninstall an...

Страница 147: ...your product if necessary and click OK Then follow any on screen instructions 4 Restart your computer then re install your software Note If you find that re installing your product software does not solve a problem contact Epson Parent topic Uninstall Your Product Software Uninstalling Product Software Mac In most cases you do not need to uninstall your product software before re installing it How...

Страница 148: ...d additional help with your Epson product contact Epson Epson provides these technical support services Internet Support Visit Epson s support website at epson com jm support for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a Support Representative Before you call Epson for support please ha...

Страница 149: ...358 Honduras 800 0122 Code 8320 Mexico Mexico City 52 55 1323 2052 Other cities 01 800 087 1080 Nicaragua 00 1 800 226 0368 Panama 00 800 052 1376 Paraguay 009 800 521 0019 Peru Lima 51 1 418 0210 Other cities 0800 10126 Uruguay 00040 5210067 Venezuela 58 212 240 1111 Contact your local phone company to call this toll free number from a mobile phone Dial first 7 digits wait for a message then ente...

Страница 150: ...plies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller To find the nearest reseller visit epson com jm or call your nearest Epson sales office Parent topic Solving Problems ...

Страница 151: ...mental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems Windows 10 Windows 8 x Windows 7 Windows Vista Windows XP Professional x64 Edition Windows XP SP3 Note For the latest product software available for your...

Страница 152: ...pecifications Paper Specifications Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any non Epson brand or type of paper Always test a sample of paper stock before purchasing large quantities or printing large jobs Single sheets Size A5 5 8 8 2 inches 148 210 mm A6 4 1 5 8 inches 105 148 mm 4 6 inch...

Страница 153: ...g m2 Parent topic Technical Specifications Printable Area Specifications Note When printing borderless quality may decline in the expanded printable area Single sheets normal printing 1 Margin 0 12 inch 3 0 mm minimum 2 A5 5 8 8 2 inches 148 210 mm paper 0 12 inch 3 0 mm minimum Paper smaller than A5 5 8 8 2 inches 148 210 mm 0 39 inch 10 0 mm minimum ...

Страница 154: ... Single sheets borderless printing 1 Reduced print quality area top 1 57 inch 40 0 mm minimum 2 Reduced print quality area bottom 1 65 inch 42 mm minimum Envelopes 1 Left and right margins 0 12 inch 3 0 mm minimum 2 Top and bottom margins 0 20 inch 5 0 mm minimum 3 Reduced print quality area right 0 71 inch 18 0 mm minimum ...

Страница 155: ...s printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after the replace cartridge indicator comes on Color Cyan Magenta Yellow Black Cartridge life Opened package 6 months Unopened package do not use if the date on the package has expired Temperature Storage 22 to 104 F 30 to 40 C 1 month at 104 F 40 C Ink freezes a...

Страница 156: ...ximum current 200 mA Note Photo data stored in the built in memory of a digital camera is not supported Parent topic Technical Specifications External USB Device Specifications Do not use devices with the following requirements Dedicated driver Security settings such as password or encryption etc Built in USB hub Note Use only external storage devices with independent AC power sources External sto...

Страница 157: ...ecifications Height Stored 5 4 inches 137 mm Printing 8 3 inches 210 mm Width Stored 10 4 inches 265 mm Printing 10 4 inches 265 mm Depth Stored 7 7 inches 196 mm Printing 13 6 inches 345 mm Weight without the ink cartridge and AC adapter 5 1 lb 2 3 kg Parent topic Technical Specifications Electrical Specifications AC Adapter AC adapter model A461H and A462E Input A461H AC 100 240 V 1 A 50 60 Hz A...

Страница 158: ...y 22 W Battery Type Li ion Rated power supply voltage 14 8 V Capacity of current 1730 mAh Continuous print time Approximately 2 hours when printing photos in this size with a fully charged battery at an environmental temperature between 68 to 86 F 20 to 30 C 4 6 inches 102 152 mm Continuous number of prints Approximately 170 sheets when printing photos in this size with a fully charged battery at ...

Страница 159: ...Bridge device Note Epson cannot guarantee the operation of externally connected devices Parent topic Technical Specifications Network Interface Specifications Wireless LAN standard IEEE 802 11 b g n Wireless security WEP 64 128 bit WPA2 PSK AES complies with WPA2 with support for WPA WPA2 Personal Frequency band 2 4 GHz Communication mode Infrastructure mode Wi Fi Direct not supported for IEEE 802...

Страница 160: ... 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing This equipment complies with FCC IC ra...

Страница 161: ...ent off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help WARNING The c...

Страница 162: ...herwise without the prior written permission of Seiko Epson Corporation The information contained herein is designed only for use with this Epson product Epson is not responsible for any use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurr...

Страница 163: ...ying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse This is to ensure that the product meets Energy Star sta...

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