106
MP500/4N-8-16 Installation
MESSAGE
FAILURE MEMORY
MESSAGE
DIAGNOSE LOG
.
CAUSE
FINDING AND RESOLVING THE PROBLEM
GSM FAILURE
CONTROL PANEL
FAILURE STARTS
UC00.CONTROL PANEL
GSM FAILURE
Failure on the GSM
channel caused by:
prolonged absence of the
GSM field, absence of the
SIM card, incorrect PIN of
the SIM card or there is no
credit on the SIM card.
Check if the GSM line was mistakenly enabled in absence of the
GSM module.
Check the correct assembly of the GSM antenna and correct fitting
of the SMA connector.
Check the presence and intensity of the GSM field via a test (try
installing a remote GSM1 antenna).
Check for the presence and the correct positioning of the SIM card
(delete any potential contacts).
Check if the SIM card has the PIN enabled and, if so, that it was
programmed correctly in the control panel.
Check the remaining credit on the SIM card.
ANOM. BUS
KPnn.KP xx
FAILURE STARTS BUS
KPnn.KP xx
FAILURE BUS
CONNECTION
The bus device signalled
is not communicating
(keypad, reader key,
expansion), that control
panel has not been
answered.
Check the cabling of the device/s at the bus (disconnected wires or
short circuits or inverted polarity.
Check the bus power supply.
ANOM. BUS
DKnn.DK xx
FAILURE STARTS BUS
DKnn.DK xx
FAILURE BUS
CONNECTION
ANOM. CONNECTION
EPnn.EP xx
FAILURE STARTS BUS
EPnn.EP xx
FAILURE BUS
CONNECTION
ANOM. BUS
ASnn.AS xx
FAILURE STARTS BUS
ASnn.AS xx
FAILURE BUS
CONNECTION
ANOM. BUS
ERnn.ER xx
FAILURE STARTS BUS
ERnn.ER xx
FAILURE BUS
CONNECTION
FAILURE STARTS
POWER INSTANT
CONTROL PANEL
LACK OF POWER
Instantaneous absence of
mains power supply in
control panel (power
supply voltage < 9 V for at
least 3 seconds).
Check the presence and the connection of the mains power supply.
Check the quality of the connection between the power supply and
the control panel (+PS and -PS).
FAILURE STARTS
POWER INSTANT
ASnn.AS xx
LACK OF POWER
Instantaneous absence of
mains power supply in
supplementary power
supply ASnn (power
supply voltage < 9 V for at
least 3 seconds).
Check the presence and the connection of the mains power supply.
Check the quality of the connection between the power supply and
the ASnn (+PS and -PS).
FAILURE STARTS
NETWORK
SYSTEM
LACK OF POWER
Prolonged absence of
mains power supply
(power supply voltage
< 9 V for a time longer
than “lack of power time”)
Check the presence and the connection of the mains power supply.
Check the quality of the connection between the power supply and
the control panel or AS (+PS and -PS).
LOW BATTERY
CONTROL PANEL
FAILURE STARTS BATT.
CONTROL PANEL
BATTERY LOW
Battery voltage < 2 V.
Check the battery connection
Replace the battery.
Battery voltage < 12.5 V
during test.
If the problem persists for a few days, replace the battery.
During a lack of power, the
voltage of the battery went
below 11.5 V (flat battery).
If after the mains power supply is restored the problem persists for a
few days, replace the battery.