60
The troubleshooting process
System problems
Clock is slow; time listed
on Configuration page is
earlier or later than the
actual time
One of the following:
• Missing or dead
battery on
the motherboard
• Faulty motherboard
1. Replace the battery on the motherboard and then update the time in
Fiery X3eTY Setup.
For information about Fiery X3eTY Setup, see
Configuration and Setup
on the User Documentation CD.
2. Clear the CMOS and power-up settings (see page 72).
3. Replace the motherboard.
System performs slowly or
hangs periodically
One of the following:
• Missing or faulty
DIMM(s), DIMM
installed in wrong
slot, or faulty DIMM
connections
• Faulty HDD
• Overheated or faulty
CPU
• Faulty motherboard
1. Check that each DIMM is installed in the correct slot (see page 20).
2. Check for missing DIMMs and reseat the DIMMs to remove any oxidation
on the connectors.
3. If you have two DIMMs installed, determine if a DIMM is at fault:
Remove the DIMM currently installed in socket DIMM1, and reboot the
system. Then reboot again with the other DIMM installed in DIMM2. If
the problem is solved by one of the DIMMs, replace the other DIMM.
If the problem persists for both DIMMs, proceed to the next step.
4. Reseat the power and ribbon cables to the HDD.
5. Replace the HDD cable.
6. Replace the HDD.
7. Make sure CPU on the motherboard is present and firmly seated and that
the fan cable is connected.
8. Replace the CPU.
9. Clear the CMOS and power-up settings (see page 72).
10. Replace the motherboard.
Chassis fan is noisy or is
not producing air
Fan is faulty
Replace the chassis fan.
T
ABLE
A
Fiery X3eTY error conditions (Continued)
Symptom
Possible cause
Suggested action
