EFI Fiery E300, Конфигурация и настройка, Страница: 63 / 66

Resolve runtime errors
Most runtime errors are related to connection issues and can be easily resolved using the tips provided in this
section.
Printer not found
Most failures to find a printer on the network are due to a missing or conflicting name or IP address for the E300.
On the E300:
•
Make sure that the host name (DNS name) is entered at
Configure
>
Fiery Server
>
Server Name
. For more
information, see Command WorkStation Help .
On each Windows or Mac client computer:
•
Ping the E300 from the client computer, and perform standard troubleshooting of any connection issues.
•
If standard troubleshooting does not resolve the issue, then you can specify the E300 host name (DNS name) in
the hosts file.
Note:
Once you specify the host name on the client computer, it must be updated each time the name changes.
•
To allow Command WorkStation and other Command WorkStation utilities on the client computer to connect
to the E300, the E300 IP address or DNS name must be configured in the server list. For more information, see
Utilities .
On each UNIX or UNIX-like workstation:
•
Ping the E300 from the workstation, and perform standard troubleshooting of any connection issues.
•
As an option, you can configure the E300 as the default printer.
Cannot connect to the E300 with utilities
If the utilities on the client computers cannot connect to the E300, check the network connectivity and verify that
the users are entering the correct IP address or DNS name in each of the utilities.
If the issue applies to all the client computers, check the following configuration settings on the E300:
•
In
Configure
>
Job Submission
>
Queues
, confirm that the Print queue, Hold queue, or both are published.
•
In
Configure
>
Fiery Server
, check the setting for
Server Name
.
•
In
Configure
>
Network
, check the
IPv4 Address
,
IPv6 Address
, and other network settings.
•
On the client computer, confirm that the required network protocols are loaded.
Cannot connect to the E300 with Command WorkStation
If a problem occurs while you are connecting to the E300, an error message is displayed.
The problem can occur when:
•
The E300 is initially turned on.
• The E300 restarts.
•
You have changed settings affecting the server address and have not reconfigured the connection to the server.
Configuration and Setup
Troubleshooting
63