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12-2020

dormakaba Canada Inc. RAC5 XT Installation Guide – PK3737 | 28

9 Annex D: Quick Troubleshooting Guide

The following sections show basic troubleshooting for some common problems that may occur during

installation. For detailed assistance, please contact Technical Support.

9.1 Power Troubleshooting

Symptom

Action

Power adapter LED is OFF

•

Verify the AC supply is not turned off

•

Verify the adapter output is not shorted

Power Supply AC ON green

LED is OFF

•

Verify the wiring to the power wall-mount adapter is correct

•

If using the 24 VDC international adapter, verify the polarity is correct

Power supply DC ON red LED is

OFF

•

Verify the wiring between the power supply and the RAC5 XT controller

•

Verify the power supply output is not shorted

RAC5 XT enclosure’s panel door

‘Power Status’ LED is OFF

•

Verify the power supply is powered (from AC ON and DC ON LEDs are

on)

•

Verify the LED wiring to the power supply

RAC5 XT enclosure’s panel door

‘Battery Status’ LED is OFF

•

Verify the wiring polarity to the battery. If correct, the battery may be

discharged. After charging for a few hours, the Battery Status LED

should turn green. A full charge may take up to 12 hours, the battery

may need to be replaced

All RAC5 XT LEDs are OFF

•

Verify the DC ON LED on the power supply is on

•

Verify the AC power is active for the wall mount power adapter

•

Verify the RAC5 XT controller is connected properly to the power

supply as per Annex A

•

If qualified, with a multi-meter, verify the 24 VAC (North America

power adapter) or 24 VDC (International power adapter) is present

across power supply terminal block XFMR_1 and XFMR_2 as per Annex

Содержание RAC5 XT

Страница 1: ...RAC5 XT Installation Guide RAC Install Guide Covers qxp_Layout 1 2021 01 26 3 48 PM Page 2 ...

Страница 2: ... Battery Back up optional 8 3 1 3 Cables not shown 9 3 1 4 Card Reader s 9 3 1 5 Locking Device 9 3 1 6 Power Adapter 9 3 1 7 Other Peripherals optional 9 3 1 8 Programming Device 9 3 1 9 Installation Hardware Bag 9 3 1 10 Tools Required not supplied 10 3 2 Exploded View 10 4 System Installation Overview 11 4 1 Pre installation Procedures 11 4 2 Installation and Wiring Procedures 12 4 2 1 Mount th...

Страница 3: ...ting 17 5 2 Programming and Auditing 17 5 3 Battery Back Up Replacement 18 5 4 New Battery Back Up Installation 19 5 5 Power Failure 19 5 6 Loading Recommendations 19 5 7 System Deactivation 19 6 Annex A Wiring Diagram and Tables 20 7 Annex B Peripheral Wiring Diagrams 21 8 Annex C Electromagnetic Interference 27 9 Annex D Quick Troubleshooting Guide 28 9 1 Power Troubleshooting 28 9 2 Card Readin...

Страница 4: ...with controller access to prevent access to the system Card reader or other peripheral installations within elevators must only be done with prior consultation of the elevator manufacturer A technician from the elevator manufacturer should always be present for installation Do not connect to a receptacle controlled by a switch If installing the RAC5 XT in an elevator cage environment or in proximi...

Страница 5: ...ference to radio communications However there is no guarantee that interference will not occur in an installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna I...

Страница 6: ...row as 2 inches 5 1 cm while the insert card reader can only be installed in an elevator panel The RAC5 XT is an access control solution that can operate 2 individual card readers provides multiple relays a battery back up option and much more as per the feature list below Figure 1 RAC5 XT System Features Variable access delay Relay Outputs x2 Power failure 3 way auto recovery Real Time Clock RTC ...

Страница 7: ...ERY BATTERY Battery 2 2 1 Controller Box Figure 3 RAC5 XT Controller Box A RAC5 XT Enclosure Access Door Holds the controller board PCB and the power supply and battery back up optional Knockouts are available on 3 sides for routing of peripheral cables B Power Supply Provides the DC power required for operation of the controller PCB and all peripherals C Controller Board PCB Controls all the feat...

Страница 8: ...ation in the event of a power failure Not Shown H Cables Cables required for connections of the LEDs power supply and controller PCB If equipped will also include cable for connection of battery back up 2 2 2 Contactless Card Reader The Contactless Card Reader is a small vertical mounted unit that protrudes from the wall and is used with RFID based keycards Figure 4 Contactless Card Reader 2 2 3 L...

Страница 9: ...d for installation are available before starting Parts are subject to change without notice For letter designations refer to Figure 6 3 1 1 RAC5 XT Enclosure NOTE All items below come factory installed A RAC5 XT enclosure with access door B Power Supply 24 VAC 24 VDC input 12 VDC output C Controller PCB D Tamper Switch E 2 panel mounted LEDs green for power and battery status F Cam lock 3 1 2 Batt...

Страница 10: ...erchangeable AC outlet prongs Input power requirements of 220 240 VAC 50 60 Hz Or M 1x North America 24 VAC output power adapter with separate 10 foot 3 m power cable assembly 2x 18 AWG cables terminated on one end with fork terminals Input power requirements of 110 120 VAC 60 Hz 3 1 7 Other Peripherals optional N Request to Exit button REX O Remote Unlock not shown 3 1 8 Programming Device NOTE P...

Страница 11: ...ation for the RAC5 XT enclosure only Safety glasses Ink marker Electric drill 9 64 3 5 mm drill bit 7 32 5 5 mm drill bit 1 4 6 5 mm drill bit 3 8 9 5 mm drill bit Philips screwdriver 2 Slotted screwdriver 3 32 tip width Adjustable wrenches Crimp tool 18 22 AWG Pliers Wire cutter stripper Ambiance or System 6000 via the M Unit Hammer or rubber mallet Awl or centre punch 3 2 Exploded View Figure 6 ...

Страница 12: ...nclosure must be installed using only the hardware supplied The enclosure should be mounted at a workable height with clearance to completely open the access door The enclosure can be placed either horizontally in the ceiling or vertically on a concrete wood or plaster wall 2 Identify location s for contactless readers and peripherals Contactless card readers must be placed within 1 000 feet 300 m...

Страница 13: ...the enclosure as shown in Figure 7 Do not attempt to route an excessive amount of wires If extra strain reliefs are required please contact dormakaba Canada Inc Figure 7 Strain Relief 5 Utilize a dip switch SW2 to configure the system and test parameters Number of Devices switch setting SW3 a OFF One locking device b ON Two locking devices Test Mode switch setting SW4 a OFF Normal operation b ON T...

Страница 14: ...he correct terminal block connection 4 Route the card reader s wire through the grommet of the back plate and assemble the front of the reader onto the back plate Assemble by tightening down the screw provided in the card reader s installation bag on the bottom of the card reader 5 Connect the card reader wire to the terminal blocks of the controller PCB as per Annex A Ensure that the jumper wires...

Страница 15: ...ired location of the electric strike or electromagnetic lock 3 If installing an electric strike install the diode across the terminals of the locking device using the crimp connectors provided in the hardware bag if needed Do not reverse the diode polarity as indicated on the wiring diagram To prevent a possible short the diode must not be in contact with electric strike If required cut the diode ...

Страница 16: ... on controller PCB connector J7 pins 1 2 and run a 2 connector cable from the switch to the premise alarm system The tamper alarm switch s polarity is such that when the door is closed the switch itself is also in a closed state Ensure that the wiring to the premise alarm system is done accordingly to prevent false alarms 4 2 4 Power Adapter Connection NOTE Dependent on the countries electrical po...

Страница 17: ...elow NOTE The wires must be connected with the proper polarity Once the terminals are installed they are designed to have a tight fit so removal may damage the LEDs LED Description Location on Door Terminal Connection Terminal Connection Power Status Top Red Orange Battery Status Bottom Red Yellow 4 If a battery is part of the system connect the red and black wires from the power supply to the bat...

Страница 18: ...and 5 7 De activate the bypass switches SW3 and SW5 on the controller board B 8 If a Request to Exit REX button is connected press it and verify that the door unlocks Verify the door unlocks for 5 seconds delay is configurable and then relocks afterwards 9 If a Remote Unlock button is connected press it and verify that the door unlocks for as long as the button is pressed and then relocks when the...

Страница 19: ...remove them from the anchoring slots as shown in Figure 10 Figure 10 Battery Back Up 5 Replace the used battery with the same type gelled lead acid cell 12 V 7 0 Ah Ampere hours Dispose of used battery according to local regulations 6 Place the new battery in the RAC5 XT enclosure as shown in Figure 10 ensuring the orientation and terminal polarities are as shown 7 In order Install the battery bra...

Страница 20: ...In the event of an electrical failure the system will recover automatically and should require no additional programming if electrical power is restored within 3 days When electrical power is restored after a power failure verify the status of the LED D46 on the controller board B is blinking Refer to Annex A for Status LED definitions NOTE When the power to the RAC5 XT is lost the controller PCB ...

Страница 21: ...pheral Signal PCB Conn Wire Conn Description REM UNL J8 pin 1 Remote unlock Q 1 GND J8 pin 2 REX J8 pin 3 Request to Exit O 1 GND J8 pin 4 FIRE ALM J18 pin 3 BLACK Fire Alarm GND J18 pin 4 BLACK 12V_LOCK_ DEV 1 J18 pin 1 Strike K or Maglock L Device 1 GND J18 pin 2 COM J19 pin 1 NC J19 pin 2 NO J19 pin 3 12V_LOCK_ DEV 2 J6 pin 1 Strike K or Maglock L Device 2 GND J6 pin 2 COM J15 pin 1 NC J15 pin ...

Страница 22: ...2 3 4 1 2 3 4 1 2 3 4 J17 J3 J7 J8 J12 J1 J15 J16 J6 J18 J19 RAC5 XT PCB NO NC CO M GND F IRE GND 12V _LCK 1 GND 1 2V NO NC CO M RE_UNL 2 GND RE_UNL 1 1 2 3 4 1 2 3 4 1 2 3 2 1 1 2 3 12_LCK 2 GND 1 2 3 4 PWRGND GND PWR RD 1 RD 2 READER 2 READER 1 1 2 3 4 J11 REX2 GND TAMPER GND DOOR STAT 2 GND GND REX 1 GND DOOR STAT 1 GND GND LOW_BATAC_FAIL 4 3 2 1 Maximum cable length of 1000 Feet ...

Страница 23: ...in 1 which would be connected to COM J15 pin 1 with the Strike connected to NO J15 pin 3 and the Ground connection would be connected to J6 pin 2 1 2 3 4 1 2 3 4 1 2 3 4 J17 J3 J7 J8 J12 J1 J15 J16 J6 J18 J19 RAC5 XT PCB NO NC CO M GND F IRE GND 12V _LCK 1 GND 1 2V NO NC CO M RE_UNL 2 GND RE_UNL 1 1 2 3 4 1 2 3 4 1 2 3 2 1 1 2 3 12_LCK 2 GND 1 2 3 4 PWRGND GND PWR RD 1 RD 2 READER 2 READER 1 1 2 3...

Страница 24: ...GND GND PWR RD 1 RD 2 READER 2 READER 1 1 2 3 4 J11 REX2 GND TAMPER GND DOOR STAT 2 GND GND REX 1 GND DOOR STAT 1 GND GND LOW_BATAC_FAIL 4 3 2 1 Figure 15 Electromagnetic Lock Wiring Mag Lock 12V GND Fire Alarm Bypass Wire See Note 12V Supply For Locking Device Note To automatically unlock the door in case of fire remove the Fire Alarm Bypass wire and connect J18 to the Fire Alarm panel as per Fir...

Страница 25: ...ams 12V or 24V GND IMPORTANT dormakaba does not provide Technical or Field Support on 3rd party locking devices Please contact the device manufacturer for assistance on installation or functional issues Locking Device 1 2 3 4 1 2 3 4 1 2 3 4 J17 J3 J7 J8 J12 J1 J15 J16 J6 J18 J19 RAC5 XT PCB NO NC CO M GND F IRE GND 12V _LCK 1 GND 1 2V NO NC CO M RE_UNL 2 GND RE_UNL 1 1 2 3 4 1 2 3 4 1 2 3 2 1 1 2...

Страница 26: ... REMOTE UNLOCK 1 EXIT COM NO NC REMOTE UNLOCK 2 1 2 3 4 1 2 3 4 1 2 3 4 J17 J3 J7 J8 J12 J1 J15 J16 J6 J18 J19 RAC5 XT PCB NO NC CO M GND F IRE GND 12V _LCK 1 GND 1 2V NO NC CO M RE_UNL 2 GND RE_UNL 1 1 2 3 4 1 2 3 4 1 2 3 2 1 1 2 3 12_LCK 2 GND 1 2 3 4 PWRGND GND PWR RD 1 RD 2 READER 2 READER 1 1 2 3 4 J11 REX2 GND TAMPER GND DOOR STAT 2 GND GND REX 1 GND DOOR STAT 1 GND GND LOW_BATAC_FAIL 4 3 2 ...

Страница 27: ...ormally Closed dry contact output 1 2 3 4 1 2 3 4 1 2 3 4 J17 J3 J7 J8 J12 J1 J15 J16 J6 J18 J19 RAC5 XT PCB NO NC CO M GND F IRE GND 12V _LCK 1 GND 1 2V NO NC CO M RE_UNL 2 GND RE_UNL 1 1 2 3 4 1 2 3 4 1 2 3 2 1 1 2 3 12_LCK 2 GND 1 2 3 4 PWRGND GND PWR RD 1 RD 2 READER 2 READER 1 1 2 3 4 J11 REX2 GND TAMPER GND DOOR STAT 2 GND GND REX 1 GND DOOR STAT 1 GND GND LOW_BATAC_FAIL 4 3 2 1 See Notes 1 ...

Страница 28: ... should be used and connections made as per the diagram below Figure 21 Protection from Electromagnetic Interference 12 V Battery Wall Pluggable Transformer RAC5 Enclosure RAC5 Main PCB Mounting Screw Ingress Reader Egress Reader Power Supply Electrical Connector Shield Wire of Cable Ground Wire Shield Wire of Cable To Ground 1 Use shielded cables for the readers 2 Connect the shield wire of the r...

Страница 29: ... power supply output is not shorted RAC5 XT enclosure s panel door Power Status LED is OFF Verify the power supply is powered from AC ON and DC ON LEDs are on Verify the LED wiring to the power supply RAC5 XT enclosure s panel door Battery Status LED is OFF Verify the wiring polarity to the battery If correct the battery may be discharged After charging for a few hours the Battery Status LED shoul...

Страница 30: ...encoded properly 9 3 External Inputs Troubleshooting Symptom Action Request to Exit REX does not work Verify that the REX LED D33 on the RAC5 XT controller turns on when the button is pressed If not verify the wiring to the Request to Exit REX button Request Unlock does not work Verify that the Remote Unlock LED D36 on the RAC5 XT controller turns on when the button is pressed If not verify the wi...

Страница 31: ...elay LED D31 D30 for the second device does not turn ON Verify that Request to Exit REX or Remote Unlock activation unlocks the door Verify the card is encoded properly Verify the RAC5 XT is not in Lockout Mode Verify the RAC5 XT is programmed properly Fire Alarm does not Unlock door Verify the Fire Alarm input is connected to a Normally Closed NC contact Verify the Fire Alarm LED D47 is normally ...

Страница 32: ...12 2020 dormakaba Canada Inc RAC5 XT Installation Guide PK3737 31 10 Annex E Reader Drilling Template Figure 21 Reader Drilling Template not to scale ...

Страница 33: ...dormakaba Canada Inc www dormakaba us RAC Install Guide Covers qxp_Layout 1 2021 01 26 3 48 PM Page 4 ...

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