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Make sure that the warranty card is included with your handset at
the time of purchase. Check that the name of the retailer, the
date of purchase, and the necessary details have been filled in
on the warranty card. Be sure to keep it in a safe place.
Contact the retailer if any necessary details on the warranty card
are not completed.
The warranty period without charge is 1 year from the date of
purchase.
For the purpose of improvement, the specifications for this
product and its accessories are subject to complete or partial
change without prior notice.
Information registered in your handset, such as phonebooks,
may be lost or changed if your handset is damaged, repaired or
mishandled. It is recommended that backup be kept of
information such as phonebooks.
※
The handset allows you to save phonebook data etc. to the
microSD Card.
※
The handset allows you to back up data such as phonebooks to
the Data Center by using Data Security Service.
■
If you have problems with your handset
Refer to “Troubleshooting” on this manual before requesting
repairs.
Contact the number listed in “Repairs” (in Japanese only) on the
last page if problems persist.
■
If your handset needs repairs after contacting
DOCOMO
Bring your handset to a repair counter that DOCOMO specifies.
However, repair counters are only open during business hours.
Make sure to bring your warranty card with you. Note that it may
take several days to repair depending on the damaged condition.
During the warranty period
The handset will be repaired without charge in accordance with
the terms of the warranty.
When bringing the handset in for repairs, be sure to bring the
warranty card. Even during the warranty period, a fee will be
charged for repairs of malfunctions or damage caused by your
improper handling (damage of liquid crystal and connector) or if
no warranty certificate is presented.
Repairs for damages caused by the use of devices and
consumable products other than those specified by DOCOMO
will also incur a fee, even during the warranty period.
Repairs may not be possible in the following
circumstances.
As a result of inspection, when damage from water exposure,
condensation, sweat or other liquids is found or when the internal
circuit board is damaged or deformed (Repairs may not be
possible when external connector terminal, earphone/
microphone terminal, LCD, etc. is damaged or when a housing is
cracked)
※
Even when repairs are possible, repair charges will be incurred
because the warranty does not cover such damage.
After the warranty period has expired
Charged repairs will be carried out upon request.
Replacement parts
Replacement parts (required to maintain the functionality of the
handset) will be kept in stock basically for 4 years following the halt
of production. However, note that there may be a case when repair
is not possible for the shortage of replacement parts depending on
the faulty part. Repairs may be possible even after this period has
passed, depending on the faulty part. Contact the number listed in
“Repairs” (in Japanese only) on the last page for details.
■
IMPORTANT!
Never attempt to modify the handset or its accessories.
May cause fire, bodily injury or malfunction.
If your handset has been modified previously, it will only be
accepted for the repair as long as you agree that we restore
the handset to its original state. However, repairs may be
refused depending on the extent of the modification.
The following cases may be considered as a modification.
･
Stickers are applied to the LCD or keys
･
Decorations are made to the handset with adhesive agent
･
Exterior parts are replaced with those which are not
standard DOCOMO products
Repairs for any malfunction or damage caused by such
modifications will incur fees, even during the warranty period.
Information stored in your handset, such as the settings of
various functions, may be cleared or reset if your handset is
damaged, repaired or mishandled. If this occurs, please re-enter
the information or re-specify the settings.
When the handset is repaired, MAC address for Wi-Fi and
Bluetooth address may be changed regardless of the faulty part.
The following sections of the handset contain parts that generate
magnetic waves. Keep cash cards and other objects likely to be
affected by magnetic waves away from the handset. Cards may
become unusable.
Sections: Speaker, earpiece
If the inside of the handset gets wet or becomes moist,
immediately turn off the power though SH-01F provides
waterproof performance. Then, visit a repair counter. The
handset may not be repaired depending on its condition.
■
Memory dial (Phonebook) and downloaded
information
Created, imported or downloaded data may be modified or
deleted when changing models or repairing the handset.
DOCOMO shall not be liable for any modification or deletion of
content. DOCOMO may, at our convenience, exchange your
handset for a substitute in lieu of repairs. However, in this case,
we cannot transfer these data to replaced products except for
some data.
Connect SH-01F to the network and check for software update.
If necessary, download update files and update.
Check the DOCOMO website for updates.
The following three kinds of update methods are available.
Auto-update
: Automatically download new update files and
rewrite at the set time.
Now update
: Immediately update.
Reserve update : Automatically update at the set time.
Warranty and After-Sales Service
Warranty
After-Sales Services
Updating software
SH-01Q_E.book 88 ページ ２０１３年１２月１８日 水曜日 午後３時２３分
