Reference
97
Troubleshooting Tables
Changing Channels
078, 079,
080
You may not have connected the
receiver to an active broadband
Internet connection, or the
Internet connection may be
defective.
Connect the receiver to an active broadband Internet
connection. Make sure that the Internet connection to which
you connect the receiver is working properly.
Note:
To order Pay-Per-View programs, you must keep each
receiver connected to an active broadband Internet
connection. The receiver uses the Internet connection to
send purchase information to DISH.
093
You may have selected the Reset
Factory Defaults option.
If you want to reset the receiver to its factory default settings,
select
Yes
. If you do not want to reset factory defaults, select
No
.
535
You may have just plugged in the
receiver and it is acquiring the
satellite signal or the receiver may
have temporarily lost the signal.
• Wait a few minutes to see if the message goes away.
Make sure that all required cables are in place, and check
that all cable connections are tight and dry (for outdoor
cables).
• Make sure that the satellite dish has a clear line of sight to
the satellite. Check whether branches or leaves have
grown into the line of sight.
• Check that the Signal Strength bar in the Point Dish
screen is green and displays the word Locked. If not,
contact your installer to re-aim the satellite dish.
What Is Happening
Possible Reason
What to Do
You enter a channel number. The
channel changes, but not to the
channel number you entered.
You may have made a mistake
entering the channel number, or
the channel number you entered
may be invalid. If so, the channel
displayed is the closest possible
to the channel you entered.
• Try entering the channel number
again.
• Reset the receiver.
When changing channels, using the
Program Guide, Browse, or other
channel lists, some of the channels
you subscribe to are not listed.
• If you entered the number for
a channel that you have not
subscribed to, the receiver will
change to the channel and
display a message indicating
it is not part of your
subscription.
• If a Favorites List other than
All Chan
is applied, the
receiver will skip channels that
are not on the applied list.
• If you have set up the to hide
adult channels or to hide
locked channels, these
channels are not displayed in
the Program Guide or other
channel lists.
• If you want to buy a channel, go to
mydish.com/myaccount,
login, and
select the
My Programming
option
from the menu bar, or call the
Customer Service Center at 1-800-
333-DISH (3474).
• Press GUIDE on the remote control,
and press it again until it says All
Chan at the top of the screen.
• Change the Hide Adult or Hide
Locked setting to include these
channels in the Program Guide and
other channel lists.
Message
Number
Possible Reason
What to Do
Содержание VQ4510
Страница 6: ...Safety viii Notes ...
Страница 18: ...Chapter 1 8 Notes ...
Страница 38: ...Chapter 4 28 Notes ...
Страница 53: ...Accessing Your Information 43 What you ll find in this chapter CUSTOMER SUPPORT Your DISH Account ...
Страница 76: ...Chapter 9 66 Notes ...
Страница 88: ...Chapter 10 78 Notes ...
Страница 102: ...Chapter 11 92 Notes ...
Страница 116: ...106 Remote Control Device Codes Reference ...
Страница 117: ...107 LIMITED WARRANTY RESIDENTIAL CUSTOMER AGREEMENT FCC COMPLIANCE ...
Страница 128: ...Appendix 118 FCC Compliance ...
Страница 132: ...Index 122 ...
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Страница 154: ...Page 19 HEIGHT OF OBSTRUCTION APPROXIMATE MINIMUM DISTANCE TO EDGE OF ANTENNA UNIT ANTENNA UNIT LOCATION ...
Страница 163: ...Page 28 NOTES ...
Страница 164: ...11200 Hampshire Avenue South Bloomington MN 55438 PH 952 922 6889 FAX 952 922 8424 kingconnect com 21955 Rev B ...
Страница 169: ...GO ONLINE TO REGISTER YOUR PRODUCT Simply better by design Visit kingconnect com to register KING 22066 Rev A ...
Страница 171: ......
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