Reference
103
Troubleshooting Tables
Hearing A Program
Locks
Ordering a Pay-Per-View Program
What Is Happening
Possible Reason
What to Do
The receiver front panel power light is
on and there is a good picture on the
TV set, but you do not hear any
sound.
• You may have muted the
sound, or set the volume so
low that you cannot hear it.
• The audio connections may
not be properly connected.
• You have selected
Dolby
Digital/PCM
when there is no
Dolby digital soundtrack
.
• Check the volume level on the TV or
audio device. Turn off the mute or
turn up the volume, as required.
• Check the audio connectors and
cables from the receiver to the TV or
the sound system.
• Check the TV speakers or the sound
system.
• In the Dolby Digital menu, select
Dolby Digital/PCM
for the audio
output. If your decoder/amplifier will
not accept Linear PCM digital input,
use the analog connections instead.
You hear a foreign language with a
program.
You may have set the receiver to
select an alternate audio
language. The program may be
in a foreign language.
Press the MENU button on your remote.
From the Main Menu, select
Preferences
, then
Alternate Audio
,
and choose the language that you
prefer.
What Is Happening
Possible Reason
What to Do
You set a lock (for example, a lock on
programs by ratings), but the lock
does not take effect.
You may not have locked the
receiver.
You must lock the receiver to apply any
lock that you have set.
You forgot the password, so that you
are unable to unlock the receiver.
N/A
Visit the
mydish.com
website or call the
Customer Service Center at 1-800-333-
DISH (3474). You must be able to verify
your account informationto unlock your
receiver.
What Is Happening
Possible Reason
What to Do
Someone orders a Pay-Per-View
program without your permission.
You may have been away from
the receiver, and someone else
used it.
Lock the purchase of Pay-Per-View
programs. Remember that you are
responsible for all Pay-Per-View
purchases, whether or not you
authorize such purchases. If you lock
Pay-Per-View purchases, then anyone
who wants to order a Pay-Per-View
program must enter the password.
You find that you are not able to order
a Pay-Per-View program.
The receiver may not be
connected to an active
broadband Internet connection.
Connect each receiver to a broadband
Internet connection for Pay-Per-View
ordering using the remote control.
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Страница 6: ...Safety viii Notes ...
Страница 18: ...Chapter 1 8 Notes ...
Страница 38: ...Chapter 4 28 Notes ...
Страница 53: ...Accessing Your Information 43 What you ll find in this chapter CUSTOMER SUPPORT Your DISH Account ...
Страница 76: ...Chapter 9 66 Notes ...
Страница 88: ...Chapter 10 78 Notes ...
Страница 102: ...Chapter 11 92 Notes ...
Страница 116: ...106 Remote Control Device Codes Reference ...
Страница 117: ...107 LIMITED WARRANTY RESIDENTIAL CUSTOMER AGREEMENT FCC COMPLIANCE ...
Страница 128: ...Appendix 118 FCC Compliance ...
Страница 132: ...Index 122 ...
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Страница 154: ...Page 19 HEIGHT OF OBSTRUCTION APPROXIMATE MINIMUM DISTANCE TO EDGE OF ANTENNA UNIT ANTENNA UNIT LOCATION ...
Страница 163: ...Page 28 NOTES ...
Страница 164: ...11200 Hampshire Avenue South Bloomington MN 55438 PH 952 922 6889 FAX 952 922 8424 kingconnect com 21955 Rev B ...
Страница 169: ...GO ONLINE TO REGISTER YOUR PRODUCT Simply better by design Visit kingconnect com to register KING 22066 Rev A ...
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