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H.264 Video Surveillance System Setup Guide

APPENDIX B

Troubleshooting

This basic troubleshooting guide will help you identify general malfunctions and offer steps for a quick resolution. If the failure or
malfunction can’t be solved by following these steps, please contact Security Cameras Direct Support team.

WARNING

!

Removing the cover of your DVR will VOID the warranty.

$

DVR does not power up.

•

Check the power switch.

•

Check the power adaptor input connection.

•

Check the power source. Is it providing about 120 VAC?

•

Check the power On/Off switch.

$

The DVR reboots or stops, then restarts after several minutes.

Check for the following problems:

•

Unstable or low input voltage.

•

The hard disk drive is bad.

•

Power adapter is defective.

•

Environmental factors such as temperature, dust, humidity, etc. are affecting the DVR stability.

•

The DVR internal connectors are loose.

•

The DVR hardware is defective.

$

The DVR crashes during recording or while watching recorded information.

•

Check to see if there are any problems with the hard disk. If one of your hard disks has failed or malfunctioned, replace it and
try again.

$

Updating fails.

•

Verify that the DVR is able to recognize the USB storage device. not able to recognize the USB storage device. Test more than
one USB storage device to ensure compatibility.

•

Updating may fail if the USB port is doesn’t work well due to voltage fluctuation.

$

Mouse doesn’t work.

•

A mouse of a different brand may not work with your DVR. Use the one provided with the system. Wireless mice do not work
with your DVR.

APPENDIX B: TROUBLESHOOTING

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Содержание PDCXX50IR

Страница 1: ...nd Setup Guide Products PDCXX50IR PDCXX54 PDCXX60IR Systems TypicalPDC4060IRSystem PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM and always follow the instructions for safety and proper use Save this manual for future reference SCD_PDCXX60IR_SI ...

Страница 2: ...ission or broadcast of any person s voice without their consent or a court order is strictly prohibited by law Security Cameras Direct makes no representations concerning the legality of certain product applications such as the making transmission or recording of video and or audio signals of others without their knowledge and or consent We encourage you to check and comply with all applicable loc...

Страница 3: ...5 4 1 Login to the DVR 15 4 2 Configuring the system 16 4 2 1 Setting the screen language and video system format 17 4 2 1 Setting the system time 17 4 2 2 Change the Admin and user1 passwords 19 4 2 3 Add users to the system 20 4 2 4 Set HDD overwrite option 21 4 3 Record configuration settings 22 4 4 Video configuration settings 24 4 4 1 Video setup 25 4 5 Network configuration settings 27 4 6 A...

Страница 4: ...DVR 51 7 3 Using KWeye 52 SECTION 8 DVR System Menus 54 8 1 Menu tree 54 8 1 1 Tool Bar 55 8 1 2 Menu options 56 8 2 System menu 57 8 2 1 Language 57 8 2 2 Video System 57 8 2 3 Time Setup 57 8 2 4 User management 58 8 2 5 VOLUME 61 8 2 6 HDD 61 8 2 7 Maintenance 62 8 2 8 Information 63 8 3 Record 63 8 3 1 Record Channel 64 8 3 2 Record 64 8 3 3 Bit rate 64 8 3 4 Resolution 64 8 3 5 Frame Rate 64 ...

Страница 5: ...2 8 6 Alarm 73 8 6 1 OUTPUT 74 8 6 2 DURATION 74 8 6 3 BUZZER 74 8 6 4 PRERECORD 74 8 6 5 EXCEPTION 74 8 6 6 I O Alarm 75 8 6 7 Motion Detection 76 8 7 PTZ 77 8 7 1 Channel 78 8 7 2 Protocol 78 8 7 3 Baud Rate 78 8 7 4 Data Bit 78 8 7 5 Stop Bit 78 8 7 6 Parity 78 8 7 7 Address 78 SECTION 9 Cleaning 79 APPENDIX A Off loadedVideo Files 80 APPENDIX B Troubleshooting 81 APPENDIX C DVR Compatible HDDs...

Страница 6: ...vi www SecurityCamerasDirect com ...

Страница 7: ... space and supports faster data transfer Data stored in the DVR can easily be off loaded via USB or across your network Up to 16 analog cameras Types of cameras and channel number depend on the system option selected Apple iPhone iPad and iPod Touch Google Android Symbian Windows Mobile and Blackberry smartphones apps that let you monitor your home or business on the go from anywhere LCD monitor s...

Страница 8: ...e DVR and for each camera 8 and 16 camera systems USB mouse and remote control LCD Monitor type depends on system option Mini CD with smart phone applications This manual Remove the equipment from its packaging and place it on a flat clean surface Inspect each item If any visible damage is present contact your supplier or Security Cameras Direct for a replacement Verify that your order is complete...

Страница 9: ...ing items not included with your system components Tools to install the cameras and route power and video cables Fasteners to attach the cameras to the mounting surfaces Uninterruptible power supply UPS recommended This device is used to ensure system stability during voltage surges sags and outages If a UPS is not available a power strip with strong surge protection is highly recommended ...

Страница 10: ...sunlight shining on the camera lens or bright reflections from shiny objects in the field of view can diminish video quality and camera performance Mount the camera in shaded areas if possible or where these influences can be minimized Ease of installation The camera must be installable at the location considering mounting hardware requirements temperature dust moisture etc About weatherproof came...

Страница 11: ...ck Ring Extensioncableattachment 3 2 DVR installation 3 2 1 DVR placement Your monitoring and recording equipment is central to constant surveillance and the reliable capture of video evidence Security Cameras Direct strongly suggests that it be installed in a secure location with access limited to authorized personnel DVRs generate heat and should be placed in a ventilated area A high temperature...

Страница 12: ...a on channel 1 2 3 or 4 Enter Press to confirm a menu choice Infrared Sensor Sensor for the remote control MENU Opens the main menu window ESC Press to exit any active window REC Use to start and stop manual recording BACKUP Opens a video search and playback menu u II When a recorded file is selected press this button to play then press it again to pause playback PTZ Used for pan tilt zoom control...

Страница 13: ...RCA audio input to audio channels 1 2 3 and 4 CH1 CH4 VIDEO IN BNC video input to video channels 1 2 3 and 4 MAIN OUT BNC composite video output to display device 75Ω 1V p p MAIN OUT VGA Standard VGA output to a display device such as a computer monitor LAN Standard RJ45 Ethernet 10BaseT 100BaseT port with auto detect ALARM IN ALARM OUT RS422 RS485 Use these connectors to attach external sensor de...

Страница 14: ... Power Off To power off the DVR Enter Press to confirm a menu choice Infrared Sensor Sensor for the remote control Remote control is not provided Status LEDs Status LEDs for power and HDD activity tqpu Use these buttons to navigate through the menu system Generally use the tubuttons to move to selection boxes and use the qpto select submenu parameters MENU Opens the main menu window REC Use to sta...

Страница 15: ... each alarm has one input pin Connect positive output pins of the alarm device to the inputs Alarm In on the DVR Connect ground output pins of the alarm device to the DVR Ground slots G Multiple devices can be connected to one ground slot Alarms out terminations NO COM pins for alarm out normally open N O RS 485 terminations A B pins for connecting to RS 485 network PTZ camera control MAIN OUT BNC...

Страница 16: ...In on the DVR Connect ground output pins of the alarm device to the DVR Ground slots G Multiple devices can be connected to one ground slot Alarms out terminations NO COM pins for alarm out normally open N O RS 485 terminations A B pins for connecting to RS 485 network PTZ camera control MAIN OUT BNC Standard BNC output to a display device such as a computer monitor USB1 USB2 Use these USB ports t...

Страница 17: ... Monitor Power Power Adapter Mouse Camera Drop Cable To UPS 120 VAC TypicalPDC4060IRInterconnectionDiagram NOTE Power cabling shown in the previous diagram is recommended for 4 channel systems with CD33W 2 series cameras 8 and 16 channel systems include a power adapter for each camera and the DVR 1 Connect the system mouse to the USB connector labeled MOUSE 2 Connect the camera video signal cables...

Страница 18: ...ing connectors on the video power extension cables routed to the cameras 5 If you are installing an 8 or 16 channel system a Connect a camera power adapter to the DVR end of each video power extension cable then plug the power adapter into a standard 120 VAC power source through a UPS or surge protector b Connect the DVR power adapter to the DC 12V connector on the back of the DVR then connect the...

Страница 19: ...buttons on the remote control correspond with the buttons on the front panel 2 3 1 8 9 7 5 6 4 11 12 13 10 Item Function 1 Stop Stop playback 2 Play Pause Opens video search and playback menu In playback mode press this button to play pause playback 3 t q p u Move selected item in menu 4 ENTER This button is used as the enter key for most operations 5 Menu MENU ESC Displays exits the main menu 6 L...

Страница 20: ...lues in edit boxes or pull down menus The system supports special symbols numbers and letters Left click the PLAY icon to enter playback mode Left click to control the forward function reverse function I Slow play function I frame play function Play function and X exit function In the VIDEO VIDEO SETUP COLOR SETUP configuration window you can left click to adjust color control bar and screen contr...

Страница 21: ...anneldisplaywillbean8 splitscreen onesplitforeachchannel 4 1 Login to the DVR Initially two access accounts are provided in your system Admin and user1 With the Admin login you can make configuration changes to the system create user accounts and passwords and control the privileges allotted to each account With the factory default user1 account login you cannot make configuration changes or creat...

Страница 22: ...password 888888 click the 8 button six times then click the confirm entry icon 5 Click the a check mark icon in the lower right corner of the window to confirm your entry and enter the login information A tool bar icon strip will appear at the bottom of the screen 4 2 Configuring the system Basic system configuration settings include setting the screen language video system format system time crea...

Страница 23: ...cord Stop Manual Record Auto Sequence Advance Keylock Mute On Off ToolBar 5 Click the Settings button on the Tool Bar 4 2 1 Setting the screen language and video system format 1 In the Settings window SYSTEM tab click the q icon at the right end of the LANGUAGE line Select click the screen language you prefer from the dropdown list 2 If the VIDEO SYSTEM option does not indicate NTSC click the q ic...

Страница 24: ... you prefer 12 hour or 24 hour 5 Click the entry on the TIME line Click the t or u icons to highlight a digit of the current time then click the number value of the digit To complete the entry click the button 6 If you selected a 12 hour time format click the q icon on the line below the TIME entry then select either AM or PM 7 On the DST line click the icon to open the DST ON OFF option window If...

Страница 25: ... passwords are Admin 888888 user1 666666 To change these passwords 1 With the system powered on right click twice on the desktop or press the menu button on the front panel twice then log into the system as the Admin if a password login is required 2 Click the Settings icon on the Tool Bar The SYSTEM tab window will open 1 On the USER line click the icon to open the USER MANAGEMENT window 2 On the...

Страница 26: ...d users to the system 1 On the SYSTEM tab USER line click the icon to open the USER MANAGEMENT window 2 In the USER MANAGEMENT window click the icon on the ADD USER line 3 Click the entry field on the USER NAME line to open a virtual keyboard Click the letters and numbers to enter a username then click the icon to close the keyboard 4 Enter both the PASSWORD and CONFIRM PASSWORD fields with a pass...

Страница 27: ...he Confirm button in the Note window 11 Press the MENU button on the front panel to return to the USER MANAGEMENT window then press the MENU button again to return to the SETTINGS window SYSTEM tab 4 2 4 Set HDD overwrite option 1 On the SYSTEM tab HDD line click the icon to open the HDD MANAGEMENT window 2 Click the q icon at the right end of the OVERWRITE line From the dropdown list select the o...

Страница 28: ...edule for each channel are setup through the Record tab 1 Click the Settings icon on the Tool Bar The SYSTEM tab window will open 2 Click RECORD to open the RECORD settings menu 3 Click the q icon at the right end of the CHANNEL line From the dropdown list select the number of the camera channel you want to setup or select ALL to configure all channels with the same settings 4 Click the q icon at ...

Страница 29: ...ord continuously Selecting SCHEDULE allows you to open a window to configure the DVR to record by the hour of the day and day of the week either by motion sensing continuous recording or not recording See Scheduled recording below 10 If you are configuring the camera channels differently repeat this procedure for the other camera channels Scheduled recording If the RECORD MODE SCHEDULE is selected...

Страница 30: ...ideo on the monitor The configuration can be se setup for each individual camera or the same settings can be applied to all cameras 1 Click the Settings icon on the Tool Bar The SYSTEM tab window will open 2 Click VIDEO to open the VIDEO settings menu 3 Click the q icon at the right end of the CHANNEL line From the dropdown list select the number of the camera channel you want to setup or select A...

Страница 31: ...ATURATION to produce the best picture from the camera 8 Click the confirm icon a in the lower right corner of the screen then click the Confirm button in the Note window 9 If you setup the record schedule for a single channel repeat this procedure to setup the other camera channels 4 4 1 Video setup The VIDEO SETUP menu provides configuration settings for the monitor screen resolution sequential l...

Страница 32: ...ive video from each camera in full screen Video blocking For security or privacy reasons some areas of the video fields of view are blocked To setup the blocking 1 In the VIDEO SETUP menu click the q icon at the right end of the CHANNEL line then select a video channel number from the dropdown list 2 On the VIDEO SETUP AREA COVERED line click the icon Video from the camera will appear in full scre...

Страница 33: ...N for access through the Internet for access from a smartphone and for issuing automated email when alarm conditions occur Refer to the Chapter 4 Networking your DVR for configuring your system for local LAN and Internet access For other network settings including DDNS EMAIL MOBILE and OTHER SETTINGS refer to the chapter DVR System Menus NOTE The defaultIPaddressesandportsettings ofyourDVRmaybedif...

Страница 34: ...list select either OFF or 5 SEC 60 SEC This option sets the buzzer sounding time when the alarm is triggered 5 Click the q icon at the right end of the PRERECORD line From the dropdown list select either OFF or 5 SEC This option disables or enables recording 5 seconds of video before the alarm occurred 6 Click the icon on the EXCEPTION line to open the EXCEPTION ALARM menu 7 Click the icon at the ...

Страница 35: ...ured for each channel individually or you can apply the same settings to all channels at one time 1 On the ALARM tab menu click the icon on the MOTION line to open the MOTION DETECTION menu 2 Click the q icon at the right end of the CHANNEL line From the dropdown list select the camera channel number you want to setup or select ALL to configure all channels 3 Click the q icon at the right end of t...

Страница 36: ...drag a rectangle over areas you want to enable The shading will disappear for areas selected for motion detection To disable an area selected click on it Motion Sensing Disabled Motion Sensing Enabled 6 After the motion sensing areas are selected unshaded right click to return to the MOTION DETECTION SETUP menu 7 Check the box to right of the RECORD label to enable recording when motion is detecte...

Страница 37: ...ide SECTION 4 DVR SETUP 11 After configuring your motion detection settings click the confirm icon a in the lower right corner of the screen then click the Confirm button in the Note window 12 Repeat the steps above for the other camera channels ...

Страница 38: ...s A typical home network includes router one or more computers and a broadband modem for access to an internet service provider ISP and the internet The DVR attaches to the network like a computer except that it has preset IP address settings that must be configured for your network DVR Router Broadband Modem Home Network Computer Web Connected Computer DVR Monitor Home Network Setting up the DVR ...

Страница 39: ...without conflicting with other devices configure the network settings of your DVR before physically connecting it to the network Network conflicts occur when two devices on the network have the same IP address The screens shown here were taken from a Windows XP system 1 Determine the IP address subnet mask and default gateway of your home computer PC and record it in Table 1 To get this informatio...

Страница 40: ... IP address of your PC up to the third last period Using the example shown above in the screen capture of ipconfig this number would be 192 168 1 b After the third period choose any number between 1 and 255 that is different from the one in your PC s IP address 168 As a first try let s choose 100 which will form the IP address 192 168 1 100 c Next use the ping command in the DOS window to see if t...

Страница 41: ...e response to ping test returned a reply as shown above try the ping with another number between 1 and 255 until one is found that responds with the Request timed out message Use this IP address with your DVR and enter it into Table 1 f In table 1 copy the PC s Subnet Mask and Default Gateway entries into the DVR s Subnet Mask and Default Gateway cells 3 At your DVR click the System Settings icon ...

Страница 42: ...nd of the TYPE line From the dropdown list select either DHCP PPPOE or STATIC for the IP network setup If you select DHCP or PPPOE the DVR will acquire its network settings automatically If you select STATIC you can configure your network settings manually by clicking on the entry field and using the virtual keyboard to enter data See the following screen capture ...

Страница 43: ... to the SETTINGS menu 10 At the SETTINGS menu click the SYSTEM tab then click the icon on the MAINTENANCE line 11 Click the icon on the REBOOT line then follow the on screen prompts to reboot your DVR 12 Connect an Ethernet cable between the LAN port on the back of your DVR and any open port on your router 13 At your PC use the ping command with your DVR s IP address to confirm that you can connec...

Страница 44: ...used to verify connectability across the LAN It also increases flexibility for monitoring and configuring your security system Before you can connect to the DVR with IE the default security settings in IE are modified and an additional software is installed 1 At your PC load IE 2 Open the IE Tools pull down menu and select Internet Options Click the Security tab ...

Страница 45: ...ttings to Enable Automatic prompting for ActiveX controls Initialize and script ActiveX controls not marked as safe for scripting Script ActiveX controls marked safe for scripting Binary and script behaviors Download signed ActiveX controls Download unsigned ActiveX controls Run ActiveX controls and plug ins Click OK then click YES in the Warning window ...

Страница 46: ...ckbox thenclickOK Acomputerrestartmayberequired 4 In the IE URL field enter the IP address assigned to your DVR with the WEB PORT number configured in your DVR in the example above the default WEB PORT is 8090 Using the example shown above enter 192 168 1 100 8090 NOTE After sendingthe URL IEmaypromptyoutoloadtheChineseSimplifiedlanguagepack YoucanclickInstallorCancel Ifyouclick Cancel the message...

Страница 47: ... 888888 7 After login the DVR web display will appear To see images from the cameras connected to your DVR click the Open All button in the lower left corner of the screen NOTE The followingsectionsprovideagenericprocedureforsettingupanPDC4060IRsystem Ifyouaresettingupan8 or16 channel system the displaysyouseemaybeslightlydifferent Forexample ifyouhavean8 channelDVR theinitialDVRcamerachannel disp...

Страница 48: ...ctprovidescompletetechnicalsupportforviewingyourDVRwithinyourLAN Howeveroursupportteam cannotassure completetechnicalassistanceforproductsfromothermanufacturers suchasroutersandmodems Refertoyour productdocumentation orcontactyourserviceproviderforsupportonsettingupportforwarding 1 Configure your router for port forwarding to the DVR using the network information included in Table 1 For instructio...

Страница 49: ...ave a dynamic IP address it is convenient and recommended to use a dynamic name server service such as http www dyn com a free service to setup a remote connection with a fixed hostname to your DVR To setup an account follow the instructions on the website 5 Whether you have a static IP address or you set up a Dyn account for a dynamic IP address the following are different ways to view your DVR f...

Страница 50: ...n access it with Microsoft Internet Explorer IE using placing the IP address and Webport of the DVR in the IE URL field For example the URL address HTTP 192 168 1 100 8090 uses an IP address of 192 168 1 100 and a webport number of 8090 If you are accessing your DVR from the internet the network modem router where your DVR is installed is 77 67 214 84 and your DVR is configured on the router port ...

Страница 51: ...ve screen capture only one channel on the screen or expand one channel to fill your monitor screen Stop View Click the Stop View icon to stop viewing live video Snap Click the Snap icon to capture a photo of the selected video channel To select a video channel on a multi channel display click the image The selected channel is framed with a blue border The photo is saved in JPG format at the locati...

Страница 52: ...dow to control the playback To download the video clip to your computer click DOWNLOAD The clip will be saved in the location specified in the LOCAL SETTING screen the download progress will appear at the bottom of the view window and the path and name to the video file will be displayed with the download is complete 4 Click on another file to play or click the Ticon in the upper right corner to c...

Страница 53: ...n this document for more information After making changes to a Remote setting menu click the SETUP button at the bottom of the window to commit the changes Click the Ticon in the upper right corner to close the Remote Setting window before selecting another screen or window 6 5 Local setting In the Local Setting window you can specify the locations on your computer where you want to save the recor...

Страница 54: ...m SECTION 6 ACCESSING YOUR DVR WITH A WEB BROWSER Click the Ticon in the upper right corner to close the Remote Setting window before selecting another screen or window 6 6 Logout Clicking LOGOUT returns you to the USER LOGIN screen ...

Страница 55: ... This guide includes installation and use of KWeye with the Apple and Google smartphones For more information go to iPhone iPad and iPod touch http itunes apple com us app kweye id412413785 Android phones https market android com details id com KWeye For other smartphones contact Security Cameras Direct Support team at 1 800 316 6027 To use this application your DVR network must be setup to allow ...

Страница 56: ...le com itunes A computer restart may be required Open iTunes Click the iTunes Store item in the list on the left then login to your iTunes Store account If you don t have an iTunes Store account follow the on screen instructions to create one In the Search Store field in the upper right corner of the screen enter kweye After KWeye is found click the Free App button then click Buy in the popup wind...

Страница 57: ... kweye When the application is found click on the KWeye icon to display details of the app To install KWeye click Install and follow the on screen instructions 7 2 Set up access to a DVR Usage and functionality of the KWeye app is the same on both iPhone and Android phones However the screens vary slightly between the two systems To use KWeye Tap the KWeye icon to open the app The KWeye splash scr...

Страница 58: ... Password Enter the username and password you use to log into your DVR NOTE You may have to slide the screen up to display the UserName and Password fields After completing the entries in the Settings menu tap the Back button to test the settings and connect to your DVR When connecting to your DVR the Device Info settings will be logged in the History screen for easy retrieval 7 3 Using KWeye If K...

Страница 59: ...ct Channel button for the camera channel If you are connected to an 8 and 16 channel system and the channel button is not shown tap a Switch Channel Group icon next group or previous group to change the Select Channel buttons until the channel number is shown then tap the button for the channel Rotate the phone 1 4 turn for a landscape view of the channel To restore the app control buttons orient ...

Страница 60: ...Audio Color Record Time Margin Video Setup Device ID Password Add Users Change Password Delete User Set Permissions Remote View Network Network DDNS Email Mobile IP Address Other Settings Alarm PTZ Output Duration Buzzer Prerecord Exception Motion I O Alarm Motion Channel Protocol Baud Rate Data Bit Stop Bit Motion Parity Address System Settings Play Manual Record Keylock Mute On Off Auto Sequence...

Страница 61: ...ing Mute On OFF Controls audio mute Keylock If the password is enabled click KEYLOCK to logout of the system Auto Sequence Click to enable auto sequencing the channels with images will be in sequence channel 1 channel 2 channel 3 channel 4 channel 1 Channels without images won t appear in the sequence To interrupt auto sequencing press any button or click the mouse while in auto sequence mode EZoo...

Страница 62: ...s are located on the left and the corresponding changeable or non changeable values are represented in the fields to the right You can Select the values from the list toggling the preset data by pressing the arrows on the side of the field Select the values from the drop down list open the drop down list by clicking the down arrows on the side of the field Input the required data after entering a ...

Страница 63: ...e Setup Click Time System settings System Time to open the Time setup menu DATE Set up system date using the number keypad DATE FORMAT Click the down arrow to switch the date format Options YY MM DD MM DD YY TIME FORMAT Click the down arrow to switch the time format Options 12 HOURS to 24 HOURS TIME Set up the system time using the number keypad on the remote control DST Daylight saving time ON me...

Страница 64: ...ange the system password After turning on password and clicking the check button in the lower right corner of the window exit the system and login again to manage other users DEVICE ID Set Number to identify device The default name is 000000 PASSWORD Change the password The following settings can be configured only by a user with administrative privileges ADD USERS To add new user enter a new user...

Страница 65: ...RD Select the username whose password you want to change then enter the old password the new password and the new password again in the Confirm Password field DELETE USER In this window select the user you want to delete then click the check button in the lower right corner of the window ...

Страница 66: ...Playback Download and Setting If password verification is enabled marked ON i e you must login with a password you can setup seven user passwords and an administrator password Note When Password is enabled login to the system as an admin to manage user settings The administrator s name Admin cannot be changed Initially two users exist Admin and User1 The default password for Admin is 888888 and th...

Страница 67: ...m will restart after the HDD is formatted TOTAL FREE Indicates total space available on the HDD FREE TIME Indicates remaining recording time of the HDD OVERWRITE Includes CLOSE AUTO 1 HOUR 3 HOURS 1 DAY 2 DAYS 7 DAYS 30 DAYS and 90 DAYS CLOSE the recording stops when the hard disk drive is full It will continue recording if overwrite is enabled AUTO the recording continues and overwrites previous ...

Страница 68: ...Copy the update file to the dvrupgrade directory d Eject the thumb drive from the Windows PC 2 Insert the thumb drive into a USB port on the DVR then a Click the icon on the SYSTEM UPDATE line b Wait until the DVR recognizes the thumb drive c Press Enter to upgrade the firmware The progress of the system upgrade will be displayed After completing the upgrade the DVR will restart NOTE The system up...

Страница 69: ...e Information display This display includes device type software version release date import parameter and export parameter Use Export Parameter to save that information to a USB disk Parameter information must be exported before it can be imported restored 8 3 Record To open the Record menu move the cursor to RECORD the icon will be highlighted when selected then press Enter You can use the direc...

Страница 70: ...esolution The resolution of each channel recorded can be adjusted independently 8 3 5 Frame Rate You can set the recording frame rate frames per second fps for the current channel The higher the record frame rate the smoother the movement you will see in playback mode The frame rate of each channel can be adjusted independently For PAL video output format the default system resolution is CIF and t...

Страница 71: ...tected and or an alarm is triggered NOTE Manual recording continues until stopped by the operator It overrides all settings CHANNEL You can select all channels or just one channel There are three modes for recording ALARM NORMAL and NO RECORD Different colors indicate different recording modes Red indicates alarm record green indicates normal record gray indicates no recording To set up weekly sch...

Страница 72: ... save the new settings scroll to the check button in the lower right corner of the window then press ENTER 8 4 Video Move the cursor to VIDEO the icon will be highlighted when selected then press ENTER to enter the video menu You can use the direction keys and cursor to change the options 8 4 1 Video Channel Select the channel to setup 8 4 2 Name You can assign a name to each channel The channel n...

Страница 73: ...n adjust camera color attributes for the best image rendition By default the values are set to a midpoint 31 Press u t key or drag the set bar to adjust the video attributes Clicking DEFAULT button to reset the color parameter values click the check button to save your settings 8 4 7 Record Time You can define which information will be recorded onto the video as the OSD On Screen Display string 8 ...

Страница 74: ...overed options Area Covered Set privacy area Up to four areas of privacy can be configured for each channel Privacy areas appear as black rectangles over portions of the video image that are setup as private 8 5 Network Move the cursor to NETWORK the icon will be highlighted when selected and press ENTER to open the Network configuration window In this window you can configure network DDNS email a...

Страница 75: ...etwork settings When selecting STATIC allocation you must enter the IP address subnet mask gateway and a web port MEDIA PORT Port used to transfer video data from the DVR to a client WEB PORT Sets up the port for the IE browser via HTTP The default web port is 80 SETUP PORT This port number is fixed at 8000 It cannot be changed DNS Press ENTER then enter the domain name sever address SECTION 8 DVR...

Страница 76: ...e the WEB port is changed to 8088 and the DVR IP address is 192 168 15 145 the URL for the DVR across the same subnet is http 192 168 15 145 8088 SETUP PORT This port is fixed and cannot be changed It is set to 8000 MAC ADDRESS The hardware address of the network interface circuitry This address fixed and cannot be changed PPPOE user and password Enter the PPPOE username and password provided by y...

Страница 77: ...is available select ON SERVER Select one of the three providers 3322 dyndns or perfecteyes HOST NAME Enter the name of the host server USER NAME Enter the name of the user establishing the DDNS server account PASSWORD Enter the password associated with the USER NAME 8 5 3 Email Setup Move the cursor to EMAIL SETUP and press ENTER to open the Email Setup menu SECTION 8 DVR SYSTEM MENUS ...

Страница 78: ...ec 10 sec 30 sec 1 min and 3 min SMTP PORT This indicates the SMTP server sender port Usually the SMTP port is 25 but there are exceptions For example the SMTP port of the Gmail server should be 465 SMTP This indicates SMTP server address Example smtp Gmail com SENDER Sender indicates sender s email address The email address should be consistent with the server you use For example when you use the...

Страница 79: ...owing options 3G 2 5G 2 75G and WIFI then click the check button in the lower right corner of the window to commit your settings Connect the DVR to the Internet before setting the DVR port number The port number cannot be the same as the ports specified in other network menus NOTE Youcanonlyviewonecamerachannelatatimefromamobilephone Thespeedofthedisplaydependsonthespeedofthe internetconnection 8 ...

Страница 80: ...minute 8 6 3 BUZZER This function sets the buzzer calling time when the alarm is triggered Options are OFF 5 seconds 10 seconds 30 seconds and 60 seconds 8 6 4 PRERECORD Prerecord sets the time segment recorded before the alarm is activated Options are OFF and 5 seconds 8 6 5 EXCEPTION Click Tool Bar System settings Alarm Exception to open the exception alarm menu In this menu you can set the buzz...

Страница 81: ... O status which means when an alarm is triggered it will activate the corresponding channel to start alarm recording N O Normally open alarm type In the normal state the sensor device is kept at a constant low voltage open circuit If output voltage changes from low to high then the alarm is triggered closed circuit N C Normally closed type also normally connected In the normal state the sensor dev...

Страница 82: ...own menu to select the channel number SWITCH Set the switch to ON to enable motion detection for the channel selected SENSITIVITY Set the sensitivity for the channel selected A sensitivity of 1 indicates highest sensitivity Open the drop down list to select a level appropriate for the channel MD AREA To improve DVR performance use the MD Area feature to select only the areas of a channel video ima...

Страница 83: ...et to ON and the channel is triggered by motion the previous 5 seconds of video from the channel is recorded EMAIL If set to ON and the channel is triggered by motion a picture of the channel will be send with the email notification 8 7 PTZ Click PTZ to open the PTZ menu Each channel can accommodate at most 1 PTZ device The PTZ configuration you setup for the channel must match the configuration s...

Страница 84: ...the actual PTZ cameras installed Options are 1200 2400 4800 9600 8 7 4 Data Bit Select the data bits setting of the PTZ device Options include 5 6 7 and 8 The default setting is 8 8 7 5 Stop Bit Select the stop bit setting of the PTZ device Options include 1 and 2 The default setting is 1 8 7 6 Parity Select the parity setting of the PTZ device Options include NONE ODD EVEN MARK and SPACE The defa...

Страница 85: ...hese may cause damage to the surface over time Dust can be removed from equipment by wiping it with a soft damp cloth To remove stains gently rub the surface with a soft cloth moistened with a mild detergent solution then rinse and dry it with a soft cloth CAUTION Donotuse benzene thinnerorotherchemicalproductsonthecameraassembly thesemaydissolvethepaintand promotedamageofthesurfaces Beforeusingan...

Страница 86: ...layer it may be necessary to install the file format CODEC The CODEC is provided in ZIP format To install the CODEC 1 Copy the CODEC from your flash drive to your Windows computer It is named WMP_Media_Filter 2 Extract the CODEC to new folder 3 Open the folder and run the InstallFilter executable When playing an MP4 file with Windows Media Player for the first time you may be prompted to allow tha...

Страница 87: ...The hard disk drive is bad Power adapter is defective Environmental factors such as temperature dust humidity etc are affecting the DVR stability The DVR internal connectors are loose The DVR hardware is defective The DVR crashes during recording or while watching recorded information Check to see if there are any problems with the hard disk If one of your hard disks has failed or malfunctioned re...

Страница 88: ...ld be defective The SATA port may be not working DVR defective There is no image on the monitor Verify that power is provided to the monitor If the monitor uses a power adapter check all connections Check the brightness setting of the monitor Check the video cable connections at the monitor and at the DVR The image on the monitor isn t clear Check the monitor and cameras for signs of damage or det...

Страница 89: ...back interface The system time is not correct Check the system time configuration settings The wrong setting might be selected Check the motherboard battery The battery may not be installed properly or may be expended dead After right clicking Stop recording on the tool bar the recording does not stop How do I stop recording Check the recording mode The Stop recording button functions for Manual r...

Страница 90: ...ly on the panel Use the ping command ping DVR IP address to verify that you can connect to the DVR Check if the Internet is linked properly Verify that you are using Windows XP or later and the Microsoft IE 6 0 browser or later Verify that the ActiveX control control has not been blocked Check your Internet security settings and the guidelines in this manual Very that you are using DirectX 8 1 or ...

Страница 91: ...t Inc forreplacementandsetup Table 2 DVR Compatible HDDs Manufacturer Model Number Size GB Drive Interface Western Digital WD5001ABYS 500 SATA WD5000AVVS 500 SATA WD7500AACS 750 SATA WD10EADS 1000 SATA WD15EADS 1500 SATA WD20EADS 2000 SATA Hitachi HDS721075KLA330 750 SATA HDT721010SLA360 1000 SATA Maxtor 6V16010 160 SATA Seagate ST3250310SV 250 SATA ST3500320SV ST3500320AS 500 SATA ST31000528AS 10...

Страница 92: ...ERS APPENDIX D DVR Compatible USB DVD Recorders The following portable USB DVD recorders found to be compatible with the DVR Sony DRX S70U R HUGE USB Slim Portable Optical Drive LG GE20LU10 LiteOn eSAU108 Buffalo DVSM P58U2 B Other USB recorder devices may also be compatible ...

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