5 Configurations on Web Interface
UC100-1
V
1S1O User Manual
Copyright©2011-2016 Dinstar
80
Note: All feature codes are enabled by default.
5.8.5
IVR
On the
Call Control
IVR
interface, you can carry out specific configurations for the IVR
which has been uploaded from the
System
Voice
interface.
Figure 5-65 IVR Setting
Table 5-29 Explanation of IVR Parameters
Status
If it is disabled, the IVR cannot be seen in the destination of route.
Timeout
If it is set as ‘10’, it means if no DTMF tone is received during 10
seconds, the IVR will be played repeatedly or the call will be hanged up.
The default value is 10 seconds.
Enable Direct
Extension
Whether to allow direct dialing of extensions during the playing of IVR
Repeat Loops
If it is set as ‘3’, the call will be hanged up after the IVR has been
repeated for three times during timeout.
Menu
DTMF: It can be 0-9 quick-dial numbers, *, #, others or timeout.
Destination: the destination of the IVR; it can be an extension or a trunk.
For example, if DTMF is configured as 1,2,3 and others, and the
telephone key that is pressed is not 1, 2 or 3, the IVR will choose the
destination of ‘others’.
When the the playing of the IVR times out, and user does not press any
telephone key, the IVR will choose the destination of ‘timeout’.
When the destination is a trunk, user does not need to pre-configure the