Troubleshooting
Table 4-1. System Troubleshooting
(continued)
Problem
Possible Cause
Action
System does not boot.
Operating system
software is not installed
on the hard disk drive.
System cannot find the
boot device.
Environment variables
incorrectly set.
Install the appropriate operating
system.
Check the system configuration for
correct device parameters.
OSF/1 and OpenVMS: Use the
SRM show config and show device
commands. (See Appendix A,
Console Commands.) Use gathered
information to identify target
devices for boot command and
verify that the system sees all
installed devices.
Windows NT: Use the ARC
console to display the available
boot devices. First, from the Boot
menu select Supplementary
menu..., then select List available
boot devices. Verify that the target
boot device is listed.
Check and set the environment
variables, if necessary.
OSF/1 and OpenVMS:
Use the SRM console show envar
and set envar commands to check
and set the values assigned to boot-
related variables such as
auto_action, bootdef_dev, and
boot_osflag. (See Appendix A,
Console Commands.)
4-3
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