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TalkMasterFOCUSAdminConsoleReferenceManual

Support Central Menu options:



File --> Open Current Folder

- To copy tracking information, select this menu option, then open

either the

iEnterprise Support Database

or the

IP7 Support Database

folder and copy the

selected day's activity. Email the data to Digital Acoustics Technical Support



File --> Clear Database

- This option will clear the current day's activity for either iEnterprise or

IP7 Endpoints



File --> Export Records

- This option will export a specific day's activity for either iEnterprise or

IP7 Endpoints



Edit--> Find

- Enter a text string to search on the currently displayed data



Edit--> Find Next

- This will find the next instance of a text string



Tools --> Save Window Size / Position

- Click this option to always open the Support Central

console window to the same position

Содержание TalkMaster FOCUS

Страница 1: ...TalkMaster FOCUS Admin Console Reference Manual...

Страница 2: ......

Страница 3: ...d Overview 9 TalkMaster FOCUS Status ICON 10 Administrator Console Overview 11 Using Endpoint Security 11 Logon 13 Common Buttons 14 Setup Tab 15 Setup 15 Settings 15 Defaults 17 File Locs 20 Paging O...

Страница 4: ...ages Tab 59 Messages 59 Paging Groups Tab 63 Paging Groups 63 Endpoint Members 64 Message List 65 Operators Tab 67 Operators 67 Information 67 Queue Management 69 Group List 70 Audit Tab 71 Audit 71 S...

Страница 5: ...Table of Contents v Contacting Technical Support 89 About Us 89 Glossary 91 Index 93...

Страница 6: ......

Страница 7: ...option is available on the IP Endpoints Opt 3 tab Device needs to be configured as call button and no call queue entries Fixed an issue where the IP Endpoint list would be disabled when creating a ne...

Страница 8: ...S Server and IP7 Endpoints with Firmware Version V7 3 or greater If Paging Group audio is sent via Multicast and the Endpoints support RTP the Server will send audio to the Endpoint using standard 160...

Страница 9: ...e ability to password protect IP Endpoints using the IP Endpoint Security option IP Endpoint Security implements a Challenge Response Authentication process between an IP Endpoint and any software pro...

Страница 10: ...oint Added the Shared RTP Port for Operator Console Audio Added the Automatic Return option for IP7 Fail Forward on the Options 1 tab Added the Audio Profile settings for new AEC enabled IP Endpoints...

Страница 11: ...ed IP Endpoints Added support for using a shared RTP Listening port for IP Endpoints Version 2 0 Release October 2009 Administrator Console Changes and Corrections Added the ability to define pre reco...

Страница 12: ...to be used when the IP7 s Talk switch is engaged Server Corrections and Enhancements Added support for server based Groups and Messages Added support for Text to Speech Enhanced usage memory used for...

Страница 13: ...tional integrated services The Server manages the connections between IP Endpoints Operator Consoles and Integrated services The TalkMaster FOCUS Server software is available either without a license...

Страница 14: ...or display in TalkMaster FOCUS Operator Console The associated video is displayed in a separate window when the IP Endpoint is answered Multiple IP cameras can be monitored as a group in a separate wi...

Страница 15: ...il Forward improve the availability of critical communications In order for Fail Forward to work properly the Primary Server and Fail Forward Server should have the same settings Operators Paging Grou...

Страница 16: ...FOCUS Admin Console Restart Service Restarts the TalkMaster FOCUS Server This option is disabled if the FOCUS Services Status is enabled FOCUS Services Status Opens the TalkMaster FOCUS Restart utilit...

Страница 17: ...options IP Endpoint Options the Queues Messages Paging Groups Operators and Video Sources that work together is the system It can also be used to track IP Endpoint events play any recorded audio and...

Страница 18: ...ding or updating an IP Endpoint This will automatically add the default security code on the IP Endpoints General Options 1 tab for the endpoint A different Security code can also be entered for each...

Страница 19: ...ode to set the Security code for the device and then click the FIND ALL button The Endpoint should automatically reconnect within 60 seconds Restore the Admin Console settings from a previous backup b...

Страница 20: ...using the Logon ID and Password that was previously entered Once logged on change the Administrator password and create at least one additional Operator with Administrator rights Common Buttons Three...

Страница 21: ...ngs Defaults File Locs and Paging Options After all changes have been made press the Update Now button on the bottom of the screen to send changes that have been made in the Administrator Console to t...

Страница 22: ...Calls Waiting List on the Operator Console Archive all audio When checked all audio between an Operator Console and an IP Endpoint is recorded by the Server The audio archive location is specified on...

Страница 23: ...perator Console always establishes a TCP connection for sending receiving commands to from the Server Enable IP Endpoint Security Check this option in order to use IP Endpoint Security Please review t...

Страница 24: ...the Endpoint s second Fail Forward Server Fail Forward IP 3 Determines the IP Address of the Endpoint s third Fail Forward Server Enable Automatic Return to Primary Available for IP Endpoints with Fi...

Страница 25: ...gistrar Specifies the IP Address or DNS of the primary SIP Server Secondary SIP Server Specifies the IP Address or DNS of the Secondary SIP Server Local SIP Port Specifies the port to be used by the I...

Страница 26: ...The File Locs sub tab of the Setup tab specifies the file locations for several Server settings Play File at Intercom Connect check this box to have all IP Endpoints play the associated wav file when...

Страница 27: ...tion is checked the audio clips will be created in the iArchive directory Each day a new sub directory is created to store the audio archives The sub directory name is formatted as YYYYMMDD where YYYY...

Страница 28: ...ntercoms Paging Endpoints via the UBAM software This is typically used for older ii3 IP Endpoints If this option is selected the Send Pages via UDP Broadcast must also be checked and the UBAM Software...

Страница 29: ...his box audio will be sent to each device in the group via UDP Multicast Multicast capable devices subscribe to a single audio stream sent by the Server UDP Multicast must be properly configured on th...

Страница 30: ......

Страница 31: ...tab The Unassigned Queue is the system defined default Queue that will be used if no Queues are created If an IP Endpoint is not assigned to a specific queue it belongs to the Unassigned Queue A Queue...

Страница 32: ...t will set the Overflow condition Priority Intercoms Overflow to all Consoles Sets an overflow condition for any Intercom that has a defined priority in this queue If a call is received from a Priorit...

Страница 33: ...Address and Tools Save Device By IP Address to discover and configure the device If the IP Endpoint was not discovered and the IP Address is not known install TalkMaster on a laptop or PC in the same...

Страница 34: ...ndpoint is Authorized and that it is currently connected to this Server Note that if the Save button is pressed the ICON will change to Red till the device reconnects Red Indicates that the IP Endpoin...

Страница 35: ...int and Server and forces the device to reconnect Save Configuration Saves the IP Endpoint s configuration This is the same as pressing the SAVE button in the lower right hand corner of the screen Del...

Страница 36: ...t with a new IP Endpoint that is not yet configured When a IP Endpoint that is not yet configured is selected the Replace button becomes available Pressing the Replace button opens a dialog containing...

Страница 37: ...onfigured as an extension on a SIP based VOIP Phone system This provides the ability for a call initiated from an IP7 to appear as an incoming call on the TalkMaster FOCUS Operator Console and if it i...

Страница 38: ...f the analog music source as either Microphone or Line In o On the General Options 2 tab check the Play Multicast Background Music option o Enter the Multicast IP Address and Port that the audio is to...

Страница 39: ...Mode a pair of IP7 Endpoints can communicate with each other without any software running An IP7 configured as a Client will connect to it Refer to the Application Note on Direct Mode Configuration fo...

Страница 40: ...a Server other than this one do not check this option Server IP Port Configures the Intercom to connect to the IP address and port of the machine that the TalkMaster FOCUS Server is running on The Ser...

Страница 41: ...is not available specify 0 0 0 0 Please note that DNS is only available in IP7 running V7 or greater firmware Alt Network Set The wireless adapter creates an internal bridge using IP Address 192 168...

Страница 42: ...ls with an integrated Relay Dry Contact GPIO 4 is used to activate the Relay The following options are available in the drop down list Factory Default Controls the Monitor function in Direct Mode on D...

Страница 43: ...on File Export Settings to save all configuration information to a secure location so it can be restored using the File Import Settings Make sure to review the Using Endpoint Security topic before sel...

Страница 44: ...must be unique Supports Full Duplex Audio Check this box if the IP7 Endpoint will be used in Full Duplex mode Please Note Most IP7s are capable of utilizing full duplex audio but only the latest model...

Страница 45: ...that can be used to play an audio page while the Handset is still in the cradle IP7 Tracking Enabled Allows IP7 status information to be sent to a unicast or multicast IP Address Use only under the su...

Страница 46: ...ain Control The Microphone s AGC attempts to amplify soft sounds and soften loud sounds In certain environments it may be necessary to turn this feature off When the AGC is turned off a fixed amount o...

Страница 47: ...ints Tab 41 To clear the audio profile select None then press the Done button Options 3 The Queue Assignment sub tab of the Intercoms tab assigns the Intercom to a Queue and allows a priority to be sp...

Страница 48: ...Calls from intercoms are sorted in Priority sequence in the Operator Console Calls Waiting List in the following Sequence Highest Values 1 9 1 is highest in the range Normal If the Queue is set for Pr...

Страница 49: ...is repeated based on the frequency specified below Consult local laws governing the recording of audio conversations to determine if this option must be checked Enable Recording Warning Check this op...

Страница 50: ...ID drop down arrow Passphrase Enter the passphrase associated with the SSID WPA2 Enterprise Not currently supported Test Pressing the test button forces the IP Endpoint to verify that it can reach any...

Страница 51: ...e signal strength of the connection IPw MAC Displays the MAC Address of the Wireless Adapter Query APs Press this button to display a list of SSIDs their relative signal strength and the Encryption me...

Страница 52: ...Out Dial Extension will be dialed and sent to the SIP Server Dial a SIP Extension on PTT The SIP Protocol will be used This device can be called from another SIP Extension and will automatically dial...

Страница 53: ...d to prevent an echo from being heard by the device calling the IP7 If this option is not checked calls will be in half duplex mode The phone operator will be able to speak and the user at the IP Endp...

Страница 54: ...e call eSIP Options 2 The eSIP Options 2 sub tab of the IP Endpoints tab is used to specify some less common SIP Settings When eSIP Endpoints behind a NAT d firewall communicate with a SIP Server outs...

Страница 55: ...varies the retry period based upon the number of failed attempts Default to Listen For Half Duplex SIP calls this option enables the Phone Operator to automatically listen to the user at the IP Endpo...

Страница 56: ...ridden by specifying a different number here This can be helpful if the IP7 MZC is being pre configured and the ZX4L expansion boards are not connected Zone Controller has handset Check this box if an...

Страница 57: ...e Group Check the associated Speaker and Microphones that should be activated for the group Continue to define groups by selecting a new group from the drop down Zone Group 0 is reserved for deactivat...

Страница 58: ...the Server The Server receives the signal The Server places an entry in the Calls Waiting Queue of the Operator Console The Server sends a signal to play a dual tone beep on the Intercom No audio is c...

Страница 59: ...t for the IP Endpoint If the IP7 s onboard relay will be used to open a door enable the Door Code option and enter the 1 to 4 digit value to be entered through the Phones keypad to activate the relay...

Страница 60: ...ults button at the bottom of the right hand pane to copy the IP Endpoint and eSIP default values Optionally enter a Location Name This will only be displayed in the Administrator Console The name that...

Страница 61: ...box if the IP7 supports full duplex with acoustic echo cancelling or if a handset headset is connected to it Out Dial on Queue Overflow this option does not apply to SIP Standalone configuration Out D...

Страница 62: ...LC Enabled IP Endpoints listening on the same Port number for Multicast Address 224 0 23 59 receive information from the detector and adjust their volume level immediately Once an ALC Enabled IP Endpo...

Страница 63: ...t Noise Level will be automatically saved as Custom 99 where 99 is the ambient noise value that was detected Open the Admin Console select the IP Endpoints General Options 1 tab and press the FIND ALL...

Страница 64: ......

Страница 65: ...ges must be associated with one or more Groups on the on the Message List sub tab of the Paging Groups tab The files sent to the Intercoms must be encoded in either 8khz 8 bit PCM or 16 bit uLaw wave...

Страница 66: ...that will be used to identify this message on the Operator Console File Name Press the Change button to open a File List to select a different wav file Priority Select a priority to be assigned to th...

Страница 67: ...bottom of the right hand panel enter in the name of the wav file to create Then use the record icon to record the file Enter in all of the other fields and click Save To maintain Messages select the...

Страница 68: ......

Страница 69: ...box to make the Paging Group available to all Operators If this box is not checked the Paging Group must be assigned to Operators using the Operators Paging Group List tab Delivery Method The deliver...

Страница 70: ...Delete A confirmation dialog will be presented to verify the action Press the Update Now button on the bottom of the screen to send any changes that have been made in the Administrator Console to the...

Страница 71: ...ist sub tab of the Groups tab shows all Messages that have been defined on the Server and allows the selected entries to be associated with this Group Place a check in the Sel column for each Message...

Страница 72: ......

Страница 73: ...n make changes in the Information Queue Management and Group List sub tabs then click Save To delete an Operator select the Operator from above and then click Delete A confirmation dialog will be pres...

Страница 74: ...the Server settings Also when logged on as a Console Operator the menu option View Preferences becomes visible so Preferences can be set for the current Windows user applies to all operators using th...

Страница 75: ...y or Overflow responsibility for one or more Queues Intercoms in Primary Queues are always listed in the top window of the Operator Consoles display Intercoms in Overflow Queues will only be listed wh...

Страница 76: ...the Operator Console Place a check mark in the Member column to include the Group on the Operator Console for this Operator Click the Information or Queue Management sub tabs to make more changes or...

Страница 77: ...hecked Door Open Commands sent to IP Endpoints Sensor inputs sent from IP Endpoints Use the IP Endpoint and Operator drop down lists to limit the amount of information being displayed Use the Calendar...

Страница 78: ......

Страница 79: ...the screen shows the connection status of all IP Endpoints that have been configured on the server The right hand side shows all Operators that have been configured and whether they are currently sign...

Страница 80: ......

Страница 81: ...eo Source can also be setup for continuous monitoring in the Operator Console The IP Video Sources tab is divided into two halves The left side of the screen shows the name and IP addresses of the cam...

Страница 82: ...ra feed Click New Enter the cameras name type and address Enter the Camera s User name and Password Click Save Click Preview to view the feed in the window just below Once the Video Sources have been...

Страница 83: ...his Server o Clean Install Clears all of the settings on this Server and replaces them with the settings created using the Export Settings menu option This option should be used when restoring a Serve...

Страница 84: ...n Name the IP Address and the ICOM ID On the Status tab the search will look for a match anywhere within the IP Endpoint Location Name Enter the string to search for and click either the FIND PREV or...

Страница 85: ...n be used to discover the configuration for an IP Endpoint that is in a subnet that does not have Multicast enabled The device must be reachable by UDP on Port 1459 and be able to respond by UDP on Po...

Страница 86: ...n Disable Software License Key if entered If a software license key has been entered this box must be unchecked License Key Entry Box Used to enter the software license key supplied by Digital Acousti...

Страница 87: ...re License Key Once you receive the license file from the Digital Acoustics save it on the machine that TalkMaster FOCUS EE is installed on Open the Licensing Manage menu and select Load License File...

Страница 88: ...nd Audit tabs to playback messages and recorded audio Video Source Types Select this option to add support for IP Cameras that use either HTTP or RTSP to access a live video feed Support for Axis Came...

Страница 89: ...ce different camera resolutions can be specified and Operators who will be viewing the camera can select the resolution they want to use The following variables can be used to represent the UserName P...

Страница 90: ...FOCUSAdminConsoleReferenceManual 84 If no License Key is detected the system will be licensed for 1 Console Operator and 250 IP Endpoints Otherwise the settings and information for the license key is...

Страница 91: ...S Server and writing to the daily log files To start recording selected IP7 tracking information in the TalkMaster FOCUS Support Service Open the Administrator Console to the IP Endpoints Options 2 an...

Страница 92: ...k on the Calendar ICON and select a date Auto Scroll When checked the display is locked and will automatically scroll to the most recent activity To manually scroll through the log uncheck this option...

Страница 93: ...opdown If multiple IP7s are being tracked a specific IP Address can be selected from the Filter dropdown Filters button Displays a set of filters that can be used to select or deselect SIP information...

Страница 94: ...oustics Technical Support File Clear Database This option will clear the current day s activity for either iEnterprise or IP7 Endpoints File Export Records This option will export a specific day s act...

Страница 95: ...n Contacting Technical Support For information on contacting Technical Support please visit our web site at www digitalacoustics com support About Us Digital Acoustics LLC www digitalacoustics com Dig...

Страница 96: ......

Страница 97: ...many IP Based Phone Systems This enables IP7 IP Endpoints to connect directly to SIP based IP Phone Systems U USB License Key The USB License Key is inserted into the TMEE Server PC and determines the...

Страница 98: ......

Страница 99: ...67 Intercoms 27 32 35 38 IP Address 32 IP Endpoints 27 L License Key 79 Logon 13 Low Priority Pages 38 63 M Message List 65 Messages 59 Microphone 35 38 45 MP3 Files 59 Multicast 22 O Operators 67 69...

Страница 100: ...inConsoleReferenceManual 94 Status 73 STUN 48 Support Console 15 85 System Overview 7 T TTS 20 U UBAM 27 Unicast 22 Update Now 14 USB License Key 79 83 V Video 15 41 75 W Wav Files 59 Welcome 1 Z Zone...

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