
Diagraph - an ITW Company LA/4700 User Manual - Revision B
Troubleshooting
Page 50
Tr
oubleshooting
6.4 Problem - Solution Matrix
COMMON TO ALL SYSTEMS
(Check these first before proceeding to specific system type)
Problem
Cause
Correction
Multiple
labels
are
fed,
without
a
pause
between
labels
Label
gap
sensor
is
not
calibrated
Perform
the
calibration
procedure
for
setting
the
label
gap
sensor
level.
See
page 30
Label
liner
is
not
positioned
inside
label
gap
sensor
Set
the
web
guides
so
that
the
liner
passes
through
the
label
gap
sensor
Label
is
not
within
3/8
of
an
inch
of
the
liner
edge
Change
material
which
has
the
label’s
edge
to
the
liner’s
edge
less
than
3/8
of
an
inch.
Drive
roller
is
turning
backwards,
liner
is
pulled
from
rewind
Unit
is
incorrectly
webbed
Re
‐
web
the
label
liner
as
seen
on
page 24
Unit
is
not
correctly
configured
for
left
‐
hand
or
right
‐
hand
Confirm
that
the
unit
configuration
is
correct.
(
page 35
)
Supply
roll
is
signalling
label
low
too
soon
Label
Low
Sensor
position
incorrect
Unscrew
the
Label
Low
sensor
and
move
it
to
a
position
farther
away
from
the
unwind
supply
roll
core
and
screw
into
position.
Label
Low
Sensor
malfunction
Check
sensor
functionality
in
diagnostics
and
replace
if
necessary.
Calibration
of
Label
Gap
results
in
failure
Liner
is
too
thick
This
material
may
not
be
compatible
with
the
unit’s
standard
sensor
Sensor
is
dirty
Clean
sensor
with
isopropyl
alcohol
once
removed
from
peel
blade
support
Sensor
connection
is
faulty
Check
connector
J6
on
Motor
Controller
Board
4700
‐
350
Sensor
is
damaged
Replace
sensor
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