52
EnGlisH
If a problem occurs first check the following:
1. Are the connections correct?
2. Is the set being operated as described in the owner’s manual?
3. Are the other devices operating properly?
If this unit does not operate properly, check the items listed in the table below.
If the symptom is not covered on the check list, contact your dealer or service centers.
Service centers are listed at
http://www.d-mpro.com
.
G
General
H
Symptom
Cause
Countermeasure
Page
Set does not
operate properly.
•
External noise or interference is
causing the set to malfunction.
•
Reset the microprocessor.
39
Display not lit
and sound not
produced when
power switched
to on.
•
Power cord not plugged in
securely.
•
Check the connections on
the set’s rear panel and the
connection of the power plug to
the power outlet.
8
Display lit but
sound not
produced.
•
Wrong input source selected.
•
Select the appropriate input
source.
9
Display is off.
•
The Dimmer setting is set to
“Off”.
•
Set to something other than
“Off”.
9
Power turns off
suddenly and
POWER indicator
flashes red.
(Flashes at 0.25
second intervals)
•
Set is damaged.
•
Turn off the power and contact
a D&M Professional service
center.
–
“No Network
Connection” is
displayed.
•
The network is not properly set
up.
•
Select a source other than the
network function.
•
Perform “Network First Setup.”
9
28
Troubleshooting
G
Tuner
H
Symptom
Cause
Countermeasure
Page
Continuous noise
is heard when
receiving FM
programs.
•
Antenna cable is not properly
connected.
•
Connect the antenna cable
properly.
•
Connect an outdoor antenna.
6
–
Hissing or
continuous noise
is heard when
receiving AM
programs.
• This may be noise from a TV or
interference from a broadcast
station.
• Turn off the TV.
•
Change the position and
direction of the AM loop
antenna.
–
6
G
Internet radio/Music server/iPod/USB memory device
H
Symptom
Cause
Countermeasure
Page
Music files
are not played
correctly.
• The size of the album artwork
image registered to the music
file is too large.
•
The supported album art image
size for WMA, MP3, WAV, and
FLAC formats is 500 x 500 pixel
or smaller. For m4a format, the
supported image size is 349 x
349 pixel or smaller. If the image
is larger than the supported size,
the audio file may not be played
correctly.
–
When a USB
memory device
is connected,
“USB/iPod” is not
displayed.
• The set cannot recognize a USB
memory device.
•
A USB memory device not
conforming to mass storage
class or MTP standards is
connected.
•
A USB memory device that
the set cannot recognize is
connected.
•
USB memory device is
connected via USB hub.
•
Check the connection.
•
Connect a USB memory device
conforming to mass storage
class or MTP standards.
•
This is not a malfunction. D&M
Professional does not guarantee
that all USB memory devices
will operate or receive power.
•
Connect the USB memory
device directly to the USB port.
25
–
–
–
iPod cannot be
played.
•
The input source is set to
something other than
“USB/iPod”.
•
Cable is not properly connected.
•
The iPod is connected to
this unit using an iPod cable
(commercially available) that is
longer than 2 m (6.6 ft).
•
Switch the input source to
“USB/iPod”.
•
Reconnect.
•
Use a genuine cable or iPod
cable that is shorter than 1 m
(3.3 ft) to connect the iPod to
this unit.
9
23
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