S
ELECT
A
LOWER
QUALITY
FROM
THE
PRINTER
SOFTWARE
M
ANUALLY
SELECT
A
PAPER
TYPE
THAT
MATCHES
THE
TYPE
OF
PAPER
YOU
ARE
USING
R
EMOVE
AND
REINSTALL
THE
PRINTER
SOFTWARE
Computer slows down when printing
These are possible solutions. Try one of the following:
I
F
YOU
ARE
USING
A
USB
CONNECTION
,
THEN
TRY
A
DIFFERENT
USB
CABLE
I
F
YOU
ARE
ON
A
NETWORK
,
THEN
RESET
THE
POWER
OF
THE
ACCESS
POINT
(
ROUTER
)
1
Unplug the power cord from the access point.
2
Wait ten seconds, and then insert the power cord.
Copy and scan troubleshooting
•
“Copier or scanner does not respond” on page 127
•
“Scanner unit does not close” on page 127
•
“Poor copy or scanned image quality” on page 128
•
“Partial copies or scans of documents or photos” on page 128
•
“Scan was not successful” on page 128
•
“Scanning takes too long or freezes the computer” on page 129
•
“Cannot scan to a computer over a network” on page 129
Copier or scanner does not respond
If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following:
S
ET
YOUR
PRINTER
AS
THE
DEFAULT
PRINTER
R
EMOVE
AND
REINSTALL
THE
PRINTER
SOFTWARE
Scanner unit does not close
1
Lift the scanner unit.
2
Remove any obstruction keeping the scanner unit open.
3
Lower the scanner unit.
Troubleshooting
127
