102
Troubleshooting
Dell MediaDirect Problems
C
HECK
THE
D
ELL
M
EDIA
D
IRECT
HELP
FILE
FOR
INFORMATION
—
Click the
?
icon at the bottom of the Dell
MediaDirect screen to access Help.
T
O
PLAY
MOVIES
WITH
D
ELL
M
EDIA
D
IRECT
,
YOU
MUST
HAVE
A
D V D
DRIVE
AND
THE
D
ELL
D V D P
LAYER
—
If
you purchased a DVD drive with your computer, this software should already be installed.
V
IDEO
Q
UALITY
PROBLEMS
—
Turn off the
Use Hardware Acceleration
option. This feature takes
advantage of the special processing in some graphics cards to reduce processor requirements when
playing DVDs and certain types of video files.
C
ANNOT
PLAY
SOME
MEDIA
FILES
—
Because Dell MediaDirect provides access to media files outside the
Windows XP operating system environment, access to licensed content is restricted. Licensed content is
digital content that has Digital Rights Management (DRM) applied to it. The Dell MediaDirect
environment cannot verify the DRM restrictions, so the licensed files cannot be played. Licensed music
and video files have a lock icon next to them. You can access licensed files in the Windows XP operating
system environment.
A
DJUSTING
THE
COLOR
SETTINGS
FOR
MOVIES
THAT
CONTAIN
SCENES
THAT
ARE
TOO
DARK
OR
TOO
BRIGHT
—
Click
EagleVision
to use a video enhancement technology that detects video content and dynamically
adjusts the brightness/contrast/saturation ratios.
NOTICE:
You cannot reinstall the Dell MediaDirect feature if you reformat the hard drive. Contact Dell for
assistance. See "Contacting Dell" on page 155.
Other Software Problems
C
HECK
THE
SOFTWARE
DOCUMENTATION
OR
CONTACT
THE
SOFTWARE
MANUFACTURER
FOR
TROUBLESHOOTING
INFORMATION
—
•
Ensure that the program is compatible with the operating system installed on your computer.
•
Ensure that your computer meets the minimum hardware requirements needed to run the software.
See the software documentation for information.
•
Ensure that the program is installed and configured properly.
•
Verify that the device drivers do not conflict with the program.
•
If necessary, uninstall and then reinstall the program.
B
ACK
UP
YOUR
FILES
IMMEDIATELY
U
SE
A
VIRUS
-
SCANNING
PROGRAM
TO
CHECK
THE
HARD
DRIVE
,
FLOPPY
DISKS
,
OR
C D
S
S
AVE
AND
CLOSE
ANY
OPEN
FILES
OR
PROGRAMS
AND
SHUT
DOWN
YOUR
COMPUTER
THROUGH
THE
Start
MENU
S
CAN
THE
COMPUTER
FOR
SPYWARE
—
If you are experiencing slow computer performance, you
frequently receive pop-up advertisements, or you are having problems connecting to the Internet, your
computer might be infected with spyware. Use an anti-virus program that includes anti-spyware
protection (your program may require an upgrade) to scan the computer and remove spyware. For more
information, go to
support.dell.com
and search for the keyword
spyware
.
Содержание INSPIRON PP05XB
Страница 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell XPS M1710 Owner s Manual Model PP05XB ...
Страница 28: ...28 A Tour of Your Computer ...
Страница 36: ...36 Setting Up Your Computer ...
Страница 50: ...50 Dell QuickSet Features ...
Страница 77: ...Using Cards 77 1 smart card slot 2 smart card 3 ExpressCard slot 1 2 3 ...
Страница 78: ...78 Using Cards ...
Страница 116: ...116 Troubleshooting ...
Страница 144: ...144 Specifications ...
Страница 172: ...172 Contacting Dell ...
Страница 184: ...184 Glossary ...
Страница 190: ...90 Index 190 Index ...