Dell Inspiron 1200, Руководство пользователя

Страница: 87 / 164

Troubleshooting
87
2 Click the COM port for your modem
→
Properties
→
Diagnostics
→
Query
Modem to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows Vista :
1 Click Start
→
Control Panel
→
Hardware and Sound
→
Phone and
Modem Options
→
Modems .
2
Click the COM port for your modem
→
Properties
→
Diagnostics
→
Query Modem to verify that the modem is communicating with
Windows.
If all commands receive responses, the modem is operating properly.
E
N SU R E T H A T YO U A R E C O N N E CT E D T O T H E
I
N T E RN E T
—
Ensure that you have
subscribed to an Internet provider. With the Outlook Express e-mail program
open, click File . If Work Offline has a checkmark next to it, click the
checkmark to remove it and connect to the Internet. For help, contact your
Internet service provider.
Error Messages
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the
Product Information Guide
.
If the error message is not listed, see the documentation for the operating
system or the program that was running when the message appeared.
A
F I L E N A M E C A N N O T C O N T A I N A N Y O F T H E F O L L O W I N G C H A R A C T E R S
: \ / : * ? “ <
> | —
Do not use these characters in filenames.
A
R E Q U I R E D
.DLL
F I L E WA S N O T F O U N D
—
The program that you are trying to
open is missing an essential file. To remove and then reinstall the program:
Windows XP :
1 Click Start
→
Control Panel
→
Add or Remove Programs
→
Programs and
Features .
2 Select the program you want to remove.
3 Click Uninstall .
4 See the program documentation for installation instructions.
book.book Page 87 Wednesday, December 12, 2007 10:32 AM