Dell Dimension 5100, Руководство по обслуживанию

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7. Type
2
to start the Dell Diagnostics.
8. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer.
9. When the Dell Diagnostics Main Menu appears, select the test you want to run .
Dell Diagnostics Main Menu
1. After the Dell Diagnostics loads and the Main Menu screen appears, click the button for the option you want.
2. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and
problem description and follow the instructions on the screen.
If you cannot resolve the error condition, contact Dell (see your computer Owner's Manual for information about how to contact Dell) .
3. If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.
4. When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD , remove the CD.
5. Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
System Lights
Your power button light and hard-drive activity light may indicate a computer problem.
Option Function
Express Test Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to
increase the possibility of tracing the problem quickly.
Extended
Test Performs a thorough check of devices. This test typically takes 1 hour or more and requires you to answer questions periodically.
Custom Test Tests a specific device. You can customize the tests you want to run.
Symptom
Tree Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having.
NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.
Your computer's Service Tag is listed in the system information option in system setup .
Tab Function
Results Displays the results of the test and any error conditions encountered.
Errors Displays error conditions encountered, error codes, and the problem description.
Help Describes the test and may indicate requirements for running the test.
Configuration Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all devices from system setup, memory, and various internal tests, and it displays
the information in the device list in the left pane of the screen. The device list may not display the names of all the components installed on
your computer or all devices attached to your computer.
Parameters Allows you to customize the test by changing the test settings.
Power Light Problem Description Suggested Resolution
Solid green Power is on, and the computer is operating
normally. No corrective action is required.
Blinking green The computer is in the suspended state
(Microsoft
® Windows ® 2000 and Windows
XP).
Press the power button, move the mouse, or press a key on the keyboard to
wake the computer.
Blinks green several times and
then turns off A configuration error exists. Check the diagnostic lights to see if the specific problem is identified.
Solid amber The Dell Diagnostics is running a test, or a
device on the system board may be faulty
or incorrectly installed. If the Dell Diagnostics is running, allow the testing to complete.
Check the diagnostic lights to see if the specific problem is identified.
If the computer does not boot, contact Dell for technical assistance (see your
computer
Owner's Manual for information about how to contact Dell).