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Troubleshooting
file:///T|/htdocs/systems/prn948/en/en/d0e10686.html[10/10/2012 11:05:40 AM]
Clearing Paper Jams
Paper jam in the paper path
1. Pull the paper firmly to remove it. If you cannot reach the paper because it is too far into the printer, lift the printer unit
to open the printer.
2. Pull the paper out.
3. Close the printer unit.
4. Resend your print job to print any missing pages.
Paper jam not visible
1. Turn off the printer.
2. Lift the printer unit.
3. Firmly grasp the paper, and gently pull it from the printer.
4. Close the printer unit.
5. Turn on the printer, and print the document again.
Paper jam in the duplex unit
1. Remove the duplex unit cover.
Some photos removed from
card by computer.
A photo selected by the user on the proof sheet
has been deleted or removed from the memory
card.
Reprint the proof sheet, select your
options, and scan it again.
Error NNNN.
If the display shows
Error
followed by a four-digit
number, an advanced error has occurred.
Contact Customer Support. For more
information, go to
http://support.dell.com/support
.