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The driver does not detect the USB-connected printer
Problem
Solution
The Printer Properties >
Status tab shows the
printer is available, but
Message 500 appears
after you send a card
to print.
Make sure you are using the same type of data
cables – USB or network – that were used when
installing the printer. You cannot switch the type of
data cables after installing.
Make sure both ends of the data cable are
connected. See
“Data Cable”
.
Replace a defective USB cable if needed.
Message 505 appears
after you send a card
to print.
The Bonjour software is disabled or not installed.
Check the Windows Add/Remove Programs list to
see if Bonjour is installed. If Bonjour is not installed and
the printer is connected using a USB cable, the driver
must be removed and the printer must be installed
again.
A user with administrator (Windows XP) or Owner/
Creator (Windows Vista and 7) permissions is required
to remove and install the printer. See the Quick Install
Guide, available through My XPS Card Printer, for the
required sequence.
The SD260 device was
removed from the
Safely Remove
Hardware list.
Power off the printer. Wait a minute. Power on the
printer. The device should be detected again.
The device always
appears in the Safely
Remove Hardware
list.
Unexpected messages appear
When using the XPS Card Printer Driver on a PC with some older card printers
installed, the older printer driver can display message DR00914 “The printer
driver was not started successfully.” naming the XPS Card Printer as a printer
that did not get installed correctly.
Clear the message. The printer works as designed.
Содержание SD260
Страница 1: ...Datacard XPS Card Printer Installation and User Guide October 2011 Part No 539957 001 Rev B...
Страница 13: ...3 Printer with Input Hopper Inside a single feed or hopper equipped printer...
Страница 14: ...4 Welcome to Card Printer Information Printer with Duplex Option Inside a printer with a duplex option...
Страница 18: ...8 Welcome to Card Printer Information...
Страница 32: ...22 Install the Printer 8 The installer will prompt you to connect the printer to the PC using a USB cable...
Страница 45: ...35 10 Plug in and power on the printer...
Страница 102: ...92 Using the Printer...
Страница 124: ...114 Printer Driver...
Страница 130: ...120 Removing a Printer from a Windows PC...
Страница 148: ...138 Troubleshooting...
Страница 158: ...148 Supplies and Parts...
Страница 216: ...206 Legal Notices...