![background image](http://html1.mh-extra.com/html/datacard/cp80-plus/cp80-plus_service-manual_3691139080.webp)
4-18
Troubleshooting
Error Codes
When an unexpected or undesired event occurs, the printer and/or software will
generate an error code to be displayed on the monitor. Many times the error code
is intended to be informational to instruct the operator to perform a required or
routine task. Other times the error code is the result of a non-routine event that
indicates a more serious problem with the system.
Error Code Prefixes
The error messages use the following prefixes to indicate the source of the
problem:
Driver API
AP-008xx
Printer Driver Errors
DR-009xx
Input Errors
IS-012xx
Duplex Errors
DM-007xx
System Errors
SY-013xx
Magnetic Stripe Errors
MS-014xx
Laminator Errors
OP-016xx
Print Errors
PR-017xx
Smart Card Errors
SC-018xx
General Notes
This section is not intended to instruct the user on how to handle routine errors.
For errors considered to be routine, the solution presented is based on the
assumption that the error is repetitive. For example, a simple card jam can occur
periodically without a specific cause. However, a repetitive card jam would
indicate a problem with the printer.
In the tables below, the name of the error handling procedure call is included
under the symptom of the error. This procedure name is never displayed, but
it is included here to provide additional information about the specific error.
For example, the procedure name called when a card is lost in the duplex is
2
ERR_FLP_CARD_LOST.
There is a significant difference between a card being lost versus stuck (or
jammed). A lost card means it was not seen by a sensor. A jammed card
means the sensor never cleared. These two distinctions can be helpful when
determining the cause of an error. For example, if the printer is reporting a
jammed card but the card is not located under the sensor, then the first place
to begin troubleshooting is with the sensor (it is possibly unplugged).
Содержание CP80 Plus
Страница 1: ...Datacard CP80 and CP80 Plus Card Printers Service Manual May 2007 Part No 539490 002 Rev C ...
Страница 14: ...1 4 Introduction ...
Страница 17: ...CP80 and CP80 Plus Service Manual 2 3 Print Engine Functional Block Diagram ...
Страница 18: ...2 4 Theory of Operation Laminator Functional Block Diagram ...
Страница 22: ...2 8 Theory of Operation LCD Service Mode Menu Diagram ...
Страница 52: ...2 38 Theory of Operation ...
Страница 158: ...6 6 Removal and Replacement Print Engine Front Wire Routing Diagram ...
Страница 159: ...CP80 and CP80 Plus Service Manual 6 7 Print Engine Duplex and Printhead Wire Routing Diagram ...
Страница 160: ...6 8 Removal and Replacement Laminator Front Wire Routing Diagram ...
Страница 161: ...CP80 and CP80 Plus Service Manual 6 9 Laminator Rear Wire Routing Diagram ...
Страница 162: ...6 10 Removal and Replacement Power Supply Wire Routing Diagram ...
Страница 163: ...CP80 and CP80 Plus Service Manual 6 11 Print Engine Cable Connection Diagram ...
Страница 164: ...6 12 Removal and Replacement Laminator Cable Connection Diagram ...