Data Flow Systems Hyper SCADA HSS001, Быстрый старт

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HSS001 Quick Start Guide
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STEP 3: Place the function module(s) individually in an electrostatic discharge
bag and then wrap with foam or bubble wrap. Pack the wrapped module(s) in
a sturdy box filled with popcorn-type or bubble wrap packing material.
Include a packing slip with the following information:

Module(s) model, serial number, probable cause of failure, and the RA
number

Shipping address

Shipping instructions (shipping costs greater than UPS ground are
charged to the customer)
STEP 4: Address the box to:
RA Department # {the RA number you received here}
Data Flow Systems, Inc.
605 N. John Rodes Blvd.
Melbourne, FL 32934-9105
STEP 5: Ship the box to DFS using any typical shipping carrier (for example,
UPS, FedEx, etc.). NOTE: DFS employees are not permitted to hand carry RMA
materials.
Modules are typically repaired and shipped back to the customer within a 2-
week period starting at the time the module reaches the RA Department. If
additional information is required during the repair of the module(s), the DFS
service department will contact you.
To get information on the progress of any of your equipment in for repair,
contact the DFS - RA Department at rma@dataflowsys.com or 321-259-5009 ext.
1142.
Replacement of equipment may be necessary in the event that the equipment
and/or parts are unrepairable. Warranty equipment will be replaced with out
prior notification as warranty replacement. The customer will be notified by
phone, if equipment not under warranty cannot be repaired, with information
of available options.
DFS reserve the right to return any material received without an RA# or not
conforming to the requirements of this RA process.