Common Questions and Answers
Q.
The heater on/off switch is not lit?
A.
Make sure the Electrical Cord (9) is plugged in. Check the outlet breaker, or use another outlet.
Q.
The vapor has a bad odor or is not clear?
A.
Empty the water tank.
Q.
Steam is leaking from the cap for water tank?
A.
Make sure the Cap for Water Tank (1) has been screwed on tightly, and the gasket on the Cap for
Water Tank (1) is intact and not cracked due to over-tightening.
If these steps do not solve your problems, and you require additional assistance, please call our technical
line (866)783-2600 ext. 3.