English
137
Troubleshooting
Symptom
Cause
Action
The interior light is
dim or does not turn
on.
The door has been left open for
a long time.
The interior light may
automatically turn off when the
Eco function operates. Close
and reopen the door or press
the
CANCEL
button.
The interior light is covered by
foreign matter.
Clean the inside of the oven
and check again.
A beeping sound
occurs during
cooking.
If the Auto Cook function is
being used, this beeping sound
means it's time to turn over the
food during thawing.
After turning over the food,
press the
START
button again to
restart operation.
The oven is not
level.
The oven is installed on an
uneven surface.
Make sure the oven is installed
on flat, stable surface.
There are sparks
during cooking.
Metal containers are used
during oven/thawing functions.
Do not use metal containers.
When power is
connected, the oven
immediately starts
to work.
The door is not properly closed. Close the door and check again.
There is electricity
coming from the
oven.
The power or power socket is
not properly grounded.
Make sure the power and
power socket are properly
grounded.
Water drips.
Steam is emitted
through a door
crack.
Water remains in
the oven.
There may be water or steam
in some cases depending on
the food. This is not an oven
malfunction.
Let the oven cool and then wipe
with a dry dish towel.
The brightness
inside the oven
varies.
Brightness changes depending
on power output changes
according to function.
Power output changes during
cooking are not malfunctions.
Cooking is finished,
but the cooling fan
is still running.
To ventilate the oven, the
cooling fan continues to run for
about 3 minutes after cooking
is complete.
This is not an oven malfunction.
NQ9300M_MOD_DOC30M977D_DE68-04463A-01_EN.indd 137
5/2/2017 4:00:09 PM