Table of Contents
Kangaroo™ Joey Enteral Feed and Flush Pump with Pole Clamp
25
Section IX — Error/Warning/Informational Screens and Troubleshooting
For operational errors, the Kangaroo Joey enteral feed and flush pump with pole clamp display will show the error indicator icon,
with specific information regarding the error condition, and will sound the alarm.
The following conditions will trigger error conditions and will activate audible and visible alarms:
• Feed or flush containers are empty
• Feed or flush tube becomes occluded between bag and pump
• Tube becomes occluded between pump and patient
• Battery low (alarm beeps continuously, about 15 minutes before shut-off)
• Unit is left in HOLD mode longer than 10 minutes without input
• Pump set tubing is improperly loaded around the rotor
• System errors, see below
• Feeding complete
• The MISTIC connector is removed during
AUTOPRIMING
or
RUNNING
The Error, Warning, and Information Screens are described below:
System Error
(Fixed Audible Volume)
Figure 24. General System
Error screen. See Customer
Service section.
The system error screen is the most general form of error, Figure 24. The only way to exit from a
System Error is to power down. No
CONTINUE
option is allowed because of the severity of the
error. An error number is also displayed on the screen, for reference purposes. This number should
be reported when calling the Customer Service Support Line.
Error # Related Sub-system
0
Internal timer stopped.
1
Flash Chip missing OR version incompatible.
2
Too many graphic screens in memory.
4
Never got a ADC ISR for motor current.
5
Never got a ADC ISR for battery level.
6
Never got a ADC ISR for battery temperature.
7
Never got a ADC ISR for Ultrasonic Upstream
Occlusion or Bag-Empty checks.
8
Never got a ADC ISR for Ultrasonic during
Downstream Occlusion.
10
Flash Write Error.
11
Flash Read Error.
12
General Stopcock Time Out.
Error # Related Sub-system
13
Time Out for Buzzer Test.
16
Flash Screen Read Error.
18
Battery Unplugged or Other Error.
19
Flash Languages Read Error.
20
Could not find Stop Cock Flush Position during
prime routine.
21
Could not find Stop Cock Feed Position during
prime routine.
22
Motor Error during Tubing AutoLoad.
23
Motor Failsafe Time Out Error. Possible damaged
gearbox encoder or flex cable.
25
Display Lockup Time Out Error.
33
Motor Control Failure.
Turn the power off and back on to try to clear the error. If the error cannot be resolved in a timely manner, press
POWER
to stop
operation of the pump and put a different pump into service.
