ARCHITECTURAL AND ENGINEERING SPECIFICATION, v 2.7
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D.
Personnel:
Service personnel shall be qualified to accomplish all work promptly
and satisfactorily. The owner shall be advised in writing of the name of the
designated service representative and of any change in personnel.
E.
Inspections:
The contractor shall perform two inspections at six (6) month
intervals or more often if required by the manufacturers. This work shall be
performed during regular working hours, Monday through Friday, excluding
Federal holidays. These inspections shall include:
1. Visual checks and operational tests of the central processor,
local processors, monitors, keyboards, system printers,
peripheral equipment, ACS equipment, power supplies, and
electrical and mechanical controls.
2. Clean system equipment, including interior and exterior surfaces.
3. Perform diagnostics on all equipment.
4. Check and calibrate each ACS device.
5. Run system software and correct diagnosed problems.
6. Resolve previous outstanding problems.
F.
Emergency Service:
The owner will initiate service calls when the ACS is not
functioning properly. Qualified personnel shall be available to provide service to
the complete ACS. The owner shall be furnished with the telephone number
where the contractor’s service supervisor can be reached at all times. Service
personnel shall be at the site within four (4) hours after receiving a request for
service. The ACS shall be restored to proper operating condition after one (1)
calendar day.