ARCHITECTURAL AND ENGINEERING SPECIFICATION, v 2.7
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B. The subcontractor shall have been regularly engaged in the installation and maintenance
of integrated access control systems similar in size and scope to that is outlined herein
for a period of no less than five (5) years.
C. The subcontractor shall supply manufacturer’s documentation attesting to the fact that
his/her firm is a competent factory trained service branch capable of maintaining the
system with reasonable service time.
D. The subcontractor shall provide a minimum of three (3) references whose systems are of
similar complexity and have been installed and maintained by the subcontractor in the
last five (5) years.
E. There shall be a local representative and factory authorized local service organization,
which will carry a complete stock of parts and provide maintenance for these systems.
Local shall be defined as an area in a _____ mile radius of ___________ with a response
time of ____ hours.
1.16. WARRANTY
A. The Access Control System shall be warranted for at least 12 months from the date of
system acceptance.
B. Extended warranty terms at reasonable rates shall be available from the installing dealer.
C. The system integrator shall be the focal point of all service issues or questions (with the
manufacturer's full support). The system integrator shall directly support software for the
selected system product family.
D. Technical support from the manufacturer to the system integrator will not be reliant on a
software maintenance agreement between the system integrator, end user to the
manufacturer.
