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7 Troubleshooting

                                                                                                                                                   

76

FX-DS540-AP, FX-DS540-APP

Check the peripheral environment and place of installation

-

A nearby source of electromagnetic interference can prevent communication.  In general locations

(excluding factories) the following may be sources of electromagnetic emissions.

-

5GHz band wireless networks not compatible with IEEE 802.11a.

< When the FX-DS110-CFC is in the CF1 slot >

-

2.4GHz band wireless networks not compatible with IEEE 802.11b.

-

Microwave ovens

-

Security gates

-

Copiers

-

Elevator motors

Most electromagnetic sources other than wireless networks are local and not continuous, and therefore

by moving the location of the unit and waiting briefly, communication may be possible.

-

Sometimes communication is hindered by attenuation of electric waves.  Attenuation occurs

naturally as distance from the source of transmission increases, but may also be caused by objects in

the path of the transmission.  The objects primarily responsible for attenuation are the following.

-

Concrete walls

-

Metallic surfaces around antennas

When You Cannot Perform Setup Using a Browser

-

Check that you are using the correct IP address for the AP.

-

Check that the IP address of your PC is in the same network group as the IP address of the AP.

-

Use a recommended browser (Microsoft Internet Explorer 5.01 or later, Netscape Navigator 6 or

later)

-

You cannot use a browser to communicate with the AP if the TCP/IP protocol is not installed on

your PC.

When the AP Will Not Start

Check the power LED

-

Check whether the “POWER” LED is illuminated.  If not, check the power cable and confirm that

the power plug and mains plug are correctly connected.

-

Check whether the Power LED is flashing.  If the power LED is still flashing more than 5 minutes

after the power is switched on, the problem may be an APL firmware failure.  In this case, you will

need to perform a forcible firmware upgrade.  Check whether the firmware has been programmed

correctly in the CF card.

Содержание FX-DS540-AP

Страница 1: ...LAN HELPER WirelessLAN 5GHz FLEXLAN DS540 Series AccessPoint FX DS540 AP FX DS540 APP User s Manual CONTEC CO LTD...

Страница 2: ...ver for the connector of the antenna 2 Spacer Used when the main unit is installed for example on a wall 4 Installation diagram Used when the main unit is installed 1 Magnet for mounting on metallic s...

Страница 3: ...on metallic surfaces 4 CF card Clip 1 Used to prevent CF card falling out when inserted in the FX DS540 APP Front seal for dust ingress protection 1 The CF1 slot can be used if it is difficult to use...

Страница 4: ...in this document nor for results obtained by the user as a result of using this product Trademarks FLEXLAN is a registered trademark of CONTEC CO LTD MS Microsoft Windows Windows NT and MS DOS are re...

Страница 5: ...to Obtain Service 7 Liability 7 Safety Precautions 8 Safety Information 8 Precautions for Use 8 Precautions Related to Electromagnetic Interference 8 Precautions Related to Service 8 Handling Precaut...

Страница 6: ...5 Ground the FX DS540 AP APP 36 Installation in a Network 37 Features of the Wireless Network 37 Operating Environment and Radio Waves 38 Constructing a Network 39 4 SETUP PREPARATION 43 Setup Methods...

Страница 7: ...Using FTP to Get the Log File 68 Saving the Settings File 69 Using CF card to Backup the Settings File 69 Using FTP to Backup the Settings File 70 Restoring the Software Settings 71 Using CF card to...

Страница 8: ...pecifications 78 Software Specifications 80 Environmental Specifications for Installing the FX DS540 AP APP 80 LEDs 81 FX DS540 AP APP 81 During Normal Operation 82 Others 83 Input Output Interface 84...

Страница 9: ...viii FX DS540 AP FX DS540 APP...

Страница 10: ...wer supply unit POW CB20 or POW CBM4 It can also be powered from a wall outlet 100 VAC through the AC adapter This document explains how to use the FX DS540 AP APP Be sure to read it carefully so that...

Страница 11: ...r without making any changes to network configuration SNMP agent feature integrated 1 enabling network management using SNMP supported network management software such as CONTEC SNMPc MIBII and privat...

Страница 12: ...eries will also support IEEE 802 1x specifying the latest protocol for security Capable of using 11 Mbps and 54 Mbps systems at the same time You can install a 54 Mbps wireless LAN system while mainta...

Страница 13: ...n feature 1 Two wired LANs can be interconnected between an access point and a station 1 IP tunneling will be supported in the near future The latest versions of software including firmware can be dow...

Страница 14: ...LAN card for a wired LAN it is plugged into a PC for use The FX DS540 PCC PCC2 is available as a PC Card CardBus type FX DS540 PCC FX DS540 PCC2 Figure 1 1 User unit Access point FX DS540 AP APP The...

Страница 15: ...the wireless LAN standard specification IEEE 802 11b You can construct a wireless LAN environment with the FLEXLAN DS110 series by plugging the FX DS110 CFC in the FLEXLAN DS110 2 4 GHz band wireless...

Страница 16: ...harge only when this device is returned freight prepaid with a copy of the original invoice and a Return Merchandise Authorization to the distributor or the CONTEC group office from which it was purch...

Страница 17: ...ta transmissions systems under the Wireless Telegraphy Act and does not require a radio transmission license The law prohibits modification of the interior of this product Precautions Related to Elect...

Страница 18: ...e Do not use or store this device near strong magnetic fields or devices emitting electromagnetic radiation Otherwise the board may malfunction overheat or cause a failure If an unusual smell or overh...

Страница 19: ...cally as follows to use it safely Front Back Check that the connector of the unit and its cable have been plugged correctly The ventilation slits are not covered and neither dust nor alien substance i...

Страница 20: ...ss LAN is to be available the user unit can be used from anywhere When the wireless link mode of a FLEXLAN DS540 user unit is Standard Infrastructure or Compatible Infrastructure it is designed to con...

Страница 21: ...1 0 10 0M WTX WR X MGM T POW ER WLI NK O N O FF LINK ACT FDX CO L CF2 10 10 0M WTX WR X MGMT POW ER WLI NK O N O FF LINK ACT FDX CO L CF2 AP Unit type AP FX DS540 AP APP UU User unit FX DS540 PCC PCC...

Страница 22: ...how user unit UU1 which belongs to network group A can connect via a router to terminal PC1 also in network group A despite UU1 being connected to the LAN via AP2 which belongs to network group B The...

Страница 23: ...ress filtering The example assumes that the MAC addresses of UU1 and UU2 are registered in the MAC address filtering list for the AP while UU3 s MAC address is not registered in the list In this case...

Страница 24: ...cted to the Internet UU1 UU2 and UU3 can access the Internet while they cannot communicate directly with each other 1 0 1 0 0M WTX WR X M GMT POW ER WLI NK O N O FF LIN K ACT FDX CO L CF2 10 10 0M WTX...

Страница 25: ...I NK O N O FF LINK ACT FDX CO L CF2 10 1 00 M WTX WRX M GMT POW ER WLINK O N OFF LIN K ACT FDX C OL CF2 1 0 10 0M WTX WR X MGM T POW ER WLI NK O N O FF LINK ACT FDX CO L CF2 UU2 FS AP Unit type AP FX...

Страница 26: ...P APP UU1 User unit wireless system card of the other companion for Wi Fi UU2 User unit FX DS540 PCC PCC2 FS File server Wireless connection Wired connection AP Network A ST UU1 UU2 PC 1 0 1 0 0 M WTX...

Страница 27: ...FDX COL C F2 UU2 UU1 UU2 AP Unit type AP FX DS540 AP APP ST Unit type station FX DS540 AP APP UU1 User unit wireless system card of the other companion for Wi Fi UU2 User unit FX DS540 PCC PCC2 FS Fil...

Страница 28: ...UU stands for user unit 2 AP UU indicates communications between a unit type AP and user unit 3 ST indicates an AP managed by logged in to another AP which operates in the same way as a user unit See...

Страница 29: ...vailable between the devices in Compatible Infrastructure mode 2 IP tunneling will be supported in the near future Roaming The roaming function which allows mobile user units to switch log in between...

Страница 30: ...s are available WSL Wireless Security Link proprietary cryptography and WEP Wired Equivalent Privacy WSL and WEP can be used at the same time Note however that devices using WSL and those not using it...

Страница 31: ...2 Functions and Wireless Link Mode 22 FX DS540 AP FX DS540 APP...

Страница 32: ...Flash 2 slot CF2 DIP Switches LED Indicator LED Indicator Power cable 1 1 No power cable is bundled with the FX DS540 APP Figure 3 1 FX DS540 AP APP Front 1 No power cable is bundled with the FX DS540...

Страница 33: ...n connected LINK Off Indicates that a wired LAN has been unconnected TX RX Flashing Indicates that wired LAN data is being transmitted received On Indicates that a user unit 5 GHz has been logged in W...

Страница 34: ...Number OFF OFF OFF ch34 OFF OFF ON ch38 OFF ON OFF ch42 3 CHANNEL2 OFF ON ON ch46 4 CHANNEL3 Channels 34 38 42 and 46 can be set with the above switch settings Channels 34 38 42 and 46 can also be se...

Страница 35: ...nnects to a 10BASE T or 100BASE TX LAN Ground terminal Grounds the AP via the ground terminal Power supply jack 5VDC power supply input jack When no AC power supply is available supply the power using...

Страница 36: ...MAC Address Attaching the Antenna The FX DS540 AP APP uses a diversity antenna Two antennas are fitted and the unit selects the antenna that gives the best reception CAUTION Always attach both antenn...

Страница 37: ...d 2 If the firmware storage CF card has been plugged in the CF2 slot move that card from the CF2 slot to the CF1 slot on the back Attach the CF card clip to prevent the card from being detached The AP...

Страница 38: ...operating range Also as locating the unit antenna too close to concrete or metal walls including steel frames causes a reduction in communication quality ensure a gap of at least 30cm The ventilation...

Страница 39: ...ast 30cm from the wall 115mm 103 4mm 94mm Wall mount holes The provided wall mount fittings Screws Figure 3 6 Wall Installation To mount the unit on a wall obtain the required number of screws to fit...

Страница 40: ...lar surface can cause paint scratching Units cannot be stacked if attached by a magnet Attaching and removing magnets To mount the unit using a magnet push the magnet into the magnet mounting hole in...

Страница 41: ...me off easily Select a location that gives good radio reception For better receiving sensitivity mount the antenna against the steel surface Figure 3 9 Mounting on Steel Desks WARNING The FX DS540 AP...

Страница 42: ...more than 100m in length Use UTP cable or STP cable having category 3 4 or 5 specifications When connecting with a personal computer NIC or hub up link port use a UTP cross cable TP X 1 Connect the U...

Страница 43: ...h FX DS540 AP FX DS540 APP Figure 3 11 Power Supply Earth Connection Securing the DC jack of the AC adapter on the FX DS540 APP Using the attached clamp and cable tie prevents the DC jack from coming...

Страница 44: ...ower destination UTP 10 100 M SmartMed ia BU SY POW ER WLI NK CO M FX DS540 AP Power destination UTP 10 100 M SmartMed ia BUSY POW ER WLI NK CO M OUT UPLINK 8X 7X 6X 5X 4X 3X 2X 1X AP HUB AP HUB Figur...

Страница 45: ...the rubber plug from the ground terminal on the main unit and connect a ground wire to the terminal using the bundled external toothed screw 1 Remove the rubbing plug 2 Fasten the ground wire using th...

Страница 46: ...prominent feature of the wireless network is that it uses radio waves as its medium eliminating the need for cabling The wireless network thus requires no cabling cost and has other advantages as lis...

Страница 47: ...se the RSSI value it indicates radio wave attenuation either to the distance or by an obstacle Pay attention to radio interference Radio interference means the reception of radio waves in the frequenc...

Страница 48: ...g to the Wireless Telegraphy Act 4 If a pair of wireless terminals are communicating via a particular channel no other communications can use that channel within the range of the radio signal the exce...

Страница 49: ...cess the server and as the concrete walls of the meeting room block radio signals and result in a low RSSI value another AP is also located in the meeting room Each of the APs has a wired connected to...

Страница 50: ...Figure 3 16 Medium Sized Wireless LAN This example constructs a wireless LAN operating over three floors of a building A different department is located on each floor and these are separated by route...

Страница 51: ...3 Setup 42 FX DS540 AP FX DS540 APP...

Страница 52: ...use graphical interface Setup can be performed remotely via a LAN or modem Independent of PC platform type of OS etc Requires that the network IP address of the AP be the same as the network IP addre...

Страница 53: ...the AP from a web browser but this requires that you change the IP address of the PC to be in the same network group as the AP s IP address when finished set the IP address back to its original value...

Страница 54: ...40 AP APP To connect the web browser to the AP the IP address of the PC on which you run the web browser must be in the same network group as the IP address of the AP The factory default IP address se...

Страница 55: ...ect a terminal or a PC running terminal software such as the HyperTerminal provided with Windows 98 Date xxxx xx xx Time xx xx xx TOP 1 Exit 2 ConFigure 3 Write Configuration 4 Reboot 5 Updata System...

Страница 56: ...belong to the same network group The IP address factory set for the AP belongs to the class A network group beginning with 10 such as 10 xxx xxx xxx For the PC to be used for setup therefore assign an...

Страница 57: ...located on the rear panel UTP 10 100 M CF1 POW ER WLI NK CO M FX DS540 AP APP RS 232C Cable PC or Terminal Figure 4 4 Connecting the Terminal 2 Connect the other end D SUB 9 pin male plug of the RS 2...

Страница 58: ...munication speed bits sec 9600 Data bit 8 Parity none Stop bit 1 Flow control Hardware Use the following procedure to connect to the console program The examples below use the HyperTerminal program pr...

Страница 59: ...n then click OK You can enter whatever you wish in the Name field Enter a meaningful name such as FLEXLAN Figure 4 7 Selection of an Icon 4 Select Connection Type and click OK Select the COM port to w...

Страница 60: ...ey without entering anything FLEXLAN Firmware Version 1 00 Password Figure 4 9 Password Entry Screen This displays the TOP menu Date xxxx xx xx Time xx xx xx TOP 1 Exit 2 Configure 3 Write Configurati...

Страница 61: ...ent operation M Return to previous menu GO Jump to the specified category JP Change to Japanese mode SHIFT JIS US Change to English mode W Save settings BYE OFF End H Display a list of commands Help s...

Страница 62: ...date 6 Download Download the settings file and firmware from the AP 7 Upload Send the settings file or firmware from the PC terminal to the AP and update on the AP 8 Default Restore all AP settings to...

Страница 63: ...or return to the top menu and select 3 Writing to save the settings then enter BYE or return to the top menu and select 1 Exit to disconnect the terminal This completes network setup You can now use...

Страница 64: ...ing Method Setup contains Basic Setup and other detailed settings You can make these settings in the same way as when you use the WWW browser to connect to and work with the Internet To change the set...

Страница 65: ...includes the firmware version IP address Interface information The browser displays information about the Ethernet wireless LAN and series interfaces Wireless link information The browser displays wi...

Страница 66: ...sic setting Host name O O O IP address O O O Subnet mask O O O Default gateway O O O Language setting O O O Password O O O Ethernet Port speed O O O Link down sense O O O Wireless LAN 5GHz 2 4GHz Wire...

Страница 67: ...O Function O O O IP address O O O Network time Time zone O O O SNMP SNMP agent function O O O Community name O O O Trap destination IP address O O O Device name O O O Device location O O O Administrat...

Страница 68: ...lish Password Set a password Enter a string of up to 31 single byte alphanumeric characters The password is case sensitive No password has been entered by factory default At the password input prompt...

Страница 69: ...e access point can be used in both of the Standard Infrastructure and Compatible Infrastructure modes This mode is a mixture of the two Unit type Select either AP or Station AP means the AP manages us...

Страница 70: ...n Specify the number of the WEP key to use for data transmission in the default transmit key setting Enter WEP keys in hexadecimal format 0 9 and a to f or A F Enter 10 digits for a 64 bit key and ent...

Страница 71: ...to be retransmitted for broadcasting between 0 and 10 The factory default setting is 0 The item is available when the wire LAN mode setting is standard infrastructure ANY ID reject Enabling the ANY ID...

Страница 72: ...ed for communication with the RADIUS server Shared secret Enter a shared secret value Extensions Bridge packet control Enabling the bridge packet control function can restrict communication between cl...

Страница 73: ...the AP If the network contains more than one AP it is advisable to register the same IP address so that all the APs can be managed on one machine Up to three destination IPs can be registered No IP a...

Страница 74: ...fies whether or not to enable logging The collected log data is stored in internal memory Overwrite setting This specifies whether or not to overwrite old data when the number of log entries reaches t...

Страница 75: ...isconnected from the AP Login NG Indicates that the filter function rejected an attempt to log in by an unregistered wireless terminal Roaming Indicates the MAC address of the wireless terminal roamin...

Страница 76: ...s file for the access point Log file collection Storing firmware When inserting the CF card into the CF1 or CF2 slot make sure in advance that the AP power supply is off and plug the CF card as illust...

Страница 77: ...stored the CF card with the following file name File name LOGFILE Using CF card to Get the Log File 1 Turn off the AP power supply then unplug the CF card 2 Load the log file from the unplugged CF car...

Страница 78: ...s stored the CF card with the following file name File name CONFIG If the MAC address filtering and bridge packet control functions are used their settings files should also be saved The settings file...

Страница 79: ...e MACFLIST LOGFLIST and BRGFLIST are also transferred 3 Exit FTP The following example shows how to get the log file using the FTP command coming standard with Windows Invoke the MS DOS prompt or comm...

Страница 80: ...is started with the restored settings the next time it is turned on CAUTION Do not plug or unplug the CF card with the AP power supply on The CF card adapter is required for the PC to read from or wri...

Страница 81: ...ransferred along with CONFIG When the bridge packet control function is in use BRGFLIST must be transferred along with CONFIG If both of the functions are in use the above example is replaced by the f...

Страница 82: ...he updated version of firmware the next time the AP is turned on CAUTION Do not plug or unplug the CF card with the AP power supply on The CF card adapter is required for the PC to read from or write...

Страница 83: ...ser and access and log in to the AP 2 Open the Maintenance page click the Browse button under Upgrade Firmware then select the desired firmware 3 Click the Update button under Upgrade Firmware to tran...

Страница 84: ...designed to handle a variety of operating formats and requires software setting for each type of operation Check that the settings are appropriate for the type of operation and check the format in whi...

Страница 85: ...by objects in the path of the transmission The objects primarily responsible for attenuation are the following Concrete walls Metallic surfaces around antennas When You Cannot Perform Setup Using a B...

Страница 86: ...dix FX DS540 AP FX DS540 APP 77 8 Appendix Factory Default Settings List Hardware Setup FX DS540 AP APP switch1 OFF switch 2 OFF switch 3 OFF switch 4 OFF switch 5 OFF switch 6 OFF switch 7 OFF switch...

Страница 87: ...Full Duplex Wired LAN unit Number of ports 1 10BASE T 100BASE TX Transmission format IEEE802 11a standard OFDM Orthogonal Frequency Division Multiplexing Channel 4 channel 34 38 42 46 Data transmissi...

Страница 88: ...ry ISM Baud 2 400 2 497GHz Aerial power 10mW MHz or less 2 4 GHz wireless LAN section with optional wireless card plugged Security WEP 64 128Bit WSL Wireless Security Link Correspondence schedule MAC...

Страница 89: ...0 60Hz DC supply voltage 5VDC 5 1 6A Max Operating temperature 0 50 C Operating humidity 10 90 RH non condensation Airborne dust Not extreme Corrosive gases None Permitted transient power failure 17ms...

Страница 90: ...AP FX DS540 APP 81 LEDs FX DS540 AP APP Front Back POW ER WLI NK TX RX CF LINK WLINK WTX RX CF2 Figure 8 1 Front back FX DS540 AP Front Back POW ER WLI NK TX RX CF LINK WLINK WTX RX CF2 Figure 8 2 Fro...

Страница 91: ...at wired LAN data is being transmitted received On Indicates that a user unit 5 GHz has been logged in WLINK Off Indicates that no user unit 5 GHz has been logged in WTX RX Flashing Indicates that use...

Страница 92: ...us Indicator POWER Front back WLINK WTX WRX Flashing simulta neously Writing firmware is in progress Table 8 7 Error Display The POWER LED blinks twice Name Status Indicator WLINK Flashing Wired LAN e...

Страница 93: ...put Interface Pin Assignment for UTP Port Table 8 8 UTP Port Pin Assignments Pin No Signal 1 TD 2 TD 3 RD 4 Not used 5 Not used 6 RD 7 Not used 8 Not used COM Port Table 8 9 COM Port Pin No Signal 1 D...

Страница 94: ...RS 232C cable For terminal connection Cross cable Figure 8 3 Cross Cable For modem connection Straight cable Figure 8 4 Straight Cable CAUTION If the opposing connector is a D SUB 25 pin purchase a ca...

Страница 95: ...parison to FLEXLAN DS110 series terminology The table below compares terms used for the FLEXLAN DS540 series and those for the FLEXLAN DS110 series Table 8 10 FLEXLAN DS540 DS110 terminology compariso...

Страница 96: ...by immunity to fading and multipath MIB Management Information Base The value of a MIB is determined by the Internet standard control information structure SNMP Simple Network Management Protocol A f...

Страница 97: ...h Collision Avoidance CSMA is a method of avoiding collision by which wireless terminals listen before transmitting and do not transmit if they can year transmissions from other wireless terminals CSM...

Страница 98: ...a protocol used by routers to exchange routing information automatically This unit supports the RIP1 version ESSID Extended Service Set ID In the FLEXLAN DS110 series the ESS ID is like a name assigne...

Страница 99: ...November 2005 Edition 3 9 31 Himesato Nishiyodogawa ku Osaka 555 0025 Japan Japanese http www contec co jp English http www contec com Chinese http www contec com cn No part of this document may be co...

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