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CHAIN LUBRICATION
Lubricate chains every 2,000 hours of operation
with light grease. Before lubrication clean the
chain with paint thinner on a toothbrush and then
use toothbrush to spread a light coat of grease
on the side of the chain that contacts the
sprocket.
CHAIN ADJUSTMENT
The frequency of chain adjustment cannot be
accurately predicted. It is a function of total hours
of use, total feet climbed, weight and strength of
people climbing and the level of routine lubri-
cation maintenance.
CLEANLINESS
It is recommended that the VersaClimber be
placed on approximately a five-foot square vinyl
floor mat because users are going to perspire
profusely. To prevent corrosion, it is recommended
that the machine be wiped clean with soap and
water at a “good housekeeping frequency” to
remove salts and other body residues. This
should be done no less than once a week. It is
further recommended that the machine be
cleaned and waxed once a month with any good
quality car wax.
TROUBLE SHOOTING
If a malfunction occurs, please refer to the
following SYMPTOM guide for instruction.
NOTE:
TO RECEIVE HELP OR TO EXPEDITE SERVICE
PLEASE CALL THE FACTORY. RETURN ALL
PARTS TO THE FACTORY WITH A BRIEF NOTE
STATING THE NAME, ADDRESS, PHONE
NUMBER, CONTACT NAME AND A DESCRIP-
TION OF THE SYMPTOM. IF A DESCRIPTION
OF THE PROBLEM IS NOT INCLUDED WITH
THE RETURNED PART, REPAIRS MAY BE SIG-
NIFICANTLY DELAYED.
CALL 1.800.237.2271
SYMPTOM:
ALL ZEROS ARE REGISTERING
ON MODULE
If all zeros register on the display when the
machine is in motion, there could be a faulty
encoder circuit board, broken or loose wire
connectors.
With the top, black, plastic cover removed, slowly
move the handles up and down. A plastic
encoder disc should be seen rotating through a
slot that houses sensors. Check to be sure that
the disc is clean and the encoder circuit board
and the module are in tact. If no mechanical
mal-
function is visible, the encoder circuit board may
be faulty and should be replaced. If necessary,
contact Heart Rate, Inc. for further information.
SYMPTOM:
LCD DIGITS FAIL TO ILLUMINATE
If the display window is ruptured and the glass
top on the LCD is broken, the digits under the
broken area will fail to illuminate. The module will
need to be removed and returned to Heart Rate,
Inc. for LCD replacement and repair. To remove
the module, remove the four screws that mount
the module to the machine and disconnect the
wires from the module. The machine can be used
while the module is out for repair.
SYMPTOM:
MACHINE SQUEAK
A lack of lubrication can cause a squeak in the
foot pedal shaft. If rotating the foot pedal while
standing on the pedal causes a squeak, lubricate
the shaft/pedal interface. If squeak remains,
remove the snap ring from the end of the pedal
shaft with snap ring pliers being careful not to
over extend the ring. Remove the
SODVWLF
foot
pedal and degrease the shaft and pedal hole. If
necessary, use fine sandpaper to smooth the
shaft surface. Apply grease liberally and
reassemble the pedal. Be sure that the snap ring
is fully engaged in the snap ring groove.
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