Clockaudio TIM-1000, Руководство пользователя

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V1.4 2019-09 Page 23 of 35
8 Troubleshooting
The following table describes some of the common faults and how to rectify them
1. Unit not powering up
 Ensure that the RJ45 cable is at least Cat5e with all
8 pins connected.

Ensure that the network switch TIM-1000 is
plugged into is powered up and delivering Power
over Ethernet on the connected port.

Ensure that the Cat 5e cable is plugged into the PoE
port on TIM-1000.

If a PoE injector is used, ensure that it is plugged in,
powered and delivering PoE.

Ensure that there is minimum of 42 volts DC
available at the end of the RJ45 cable that plugs
into TIM-1000 and that the PoE switch or Injector is
capable of delivering a minimum of 8W.

Ensure that a correct and tested Cat5e cable is
being used.
2. LED ring on TIM-1000 pulsing RED

Fault on unit.

Please power cycle the unit a couple of times to
ensure that the fault persists.

If fault persists, please contact your dealer for
repair.
3. TIM-1000 not showing up on Dante
network

Check the network settings for the Dante network.

Ensure that the network switch is connected to the
correct network and configured correctly.

TIM-1000 uses Link Local addressing to get its IP
address. Link local negotiates address in the range
of 169.254.x.x.
4. Cannot load the web GUI

If using Microsoft Windows then you should see
TIM-1000 as a network resource on the control IP
network. Right click on the device and open up the
web page.

Ensure that you have access to the same sub-net as
TIM-1000 and that there are no firewalls
preventing connections.

Ensure that you can Ping TIM-1000 over the control
network. If not there may be a network issue and
you’ll have to call your network administrator.

Ensure that there is DHCP server available to
provide the IP address to TIM-1000. As shipped
from the factory, both Data and Control ports
require DHCP addressing.