Troubleshooting
34
P2260JH | 2019-05
Apex Tool Group
9
EN
9
Troubleshooting
Problem
Possible cause
Measure
No communication between
the controller/service PC
and access point.
IP address and
subnet mask are not in the
same range.
The IP addresses for the access point, controller,
tool ands service PC must be in the same subnet.
1.
Use the same subnet mask for both.
Subnet mask: 255.255.255.0
2.
For the IP address, use the first three identical
numbers, e.g.:
IP address of controller: 192.168.1.xxx
IP address of base station: 192.168.1.xxx
Settings for IP address of
access point unknown.
New delivery or earlier set-
tings needed for other appli-
cation.
Reset access point to default settings:
1.
Press the <Reset> button on the back of the
(Siemens) access point for at least 10 seconds.
2.
The tool can not connect
with the access point.
Indicator:
Signal strength at tool is
always 0.
The tool does not appear in
the list of connected clients.
Encryption settings are not
correct or selected encryp-
tion level too high for older
WLAN tools.
Check that encryption settings agree.
-
Please refer to Access point: Security set-
tings
-
Please refer to LiveWire tool: Encryption
value
Incorrect WLAN channel
Select another channel.