31
Troubleshooting
If the appliance should stop working properly,
fi
rst check whether you are able to correct
the problem yourself. Contact the customer service (see the "Customer service" section).
Do not try to repair a faulty appliance yourself!
Problem
Possible cause/solution
The appliance does not
work.
• Is the battery properly inserted and charged?
The appliance does not
react to the remote
control.
• Are you pointing the remote control directly at the appli-
ance? Are there obstructions between the remote control
and the robot vacuum cleaner?
• Is the distance between the remote control and the appli-
ance too great?
• Are the batteries of the remote control too weak or
incorrectly inserted? (See the previous section.)
The battery of the appli-
ance is not charging.
• Is the appliance correctly docked in the charging station?
• Does the blue
POWER
lamp of the charging station light
up?
The blue
POWER
lamp
of the charging station
does not light up.
• Check whether it is correctly connected to the power
supply unit and whether the power supply unit is correctly
connected to the mains socket.
• Is the power supply unit defective? Connect it directly to
the robot vacuum cleaner and check whether the battery
is being charged.
• Is the mains socket defective? Try another mains socket.
• Check the fuse of the main connection.
Low suction force.
• Is the nozzle blocked, the dust container full, or the
fi
lter
dirty?
Ordering replacement parts
Filters can be ordered under
www.service-shopping.com
or from our customer service.
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