Chapter 6 Troubleshooting the System Hardware
Error Symptoms
6-12
Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide
OL-17738-01
Table 6-8
Power Problems
Symptom
FRU or Action
The power-control button does
not work, and the reset button
does not work (the appliance
does not start).
Note
The power-control
button will not
function until 20
seconds after the
appliance has been
connected to power.
1.
Verify the following items:
a.
The power cables are properly connected to the appliance.
b.
The electrical outlet functions properly.
c.
The type of memory installed is correct.
2.
If you just installed a hardware option, remove it, and restart the
appliance.
3.
See the
“Undetermined Problems” section on page 6-7
.
The appliance does not power
down.
1.
Turn off the appliance by pressing the power-control button for 5
seconds.
2.
Restart the appliance.
3.
If the appliance fails POST and the power-control button does not
work, disconnect the power cord for 20 seconds. Reconnect the
power cord and restart the appliance.
The appliance unexpectedly
shuts down, and the LEDs on
the operator information panel
are not lit.
See the
“Undetermined Problems” section on page 6-7
.
Table 6-9
Console Port Problems
Symptom
FRU or Action
A serial appliance does not
work. For more information
about the console port, see the
“Console Port Serial
Connector” section on
page 1-8
.
1.
Verify the following items:
a.
The appliance is compatible with the WAVE appliance.
b.
The serial port is enabled and is assigned a unique address.
c.
The appliance is connected to the correct port (see the
“Hardware Features” section on page 1-2
).
2.
Check for a failing serial appliance.
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