Cisco WAE-674-K9 - Wide Area Application Engine 674, Руководство по установке оборудования

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Chapter 6 Troubleshooting the System Hardware
Using the System Diagnostic Programs
6-10
Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide
OL-15012-02
Note
The WAAS software does not support USB peripheral devices, but
you can use these devices with the diagnostic programs.
• You can view device configuration information (such as system
configuration, memory contents, interrupt request [IRQ] use, direct memory
access [DMA] use, device drivers, and so on) by choosing
Hardware Info
from the top of the window.
If the diagnostic programs do not detect any hardware errors but the problem
persists during normal device operations, a software error might be the cause. If
you suspect a software problem, see the Cisco WAAS software documentation.
Viewing the Test Log
When the tests are completed, you can view the test log by choosing Utility >
View Test Log .
Note
You can view the test log only while you are in the diagnostic programs. When
you exit the diagnostic programs, the test log is cleared. To save the test log to a
file on the hard disk, click
Save Log on the diagnostic programs screen and
specify a location and name for the saved log file.
Viewing Error Logs
Start the diagnostic programs. Choose Hardware Info > System Error Log, and
then follow the instructions in the window.
Viewing Diagnostic Error Message Tables
For descriptions of the error messages that might appear when you run the
diagnostic programs, see the
“Diagnostic Error Codes” section on page 6-33 .