Chapter 6 Troubleshooting the System Hardware
Symptoms and Solutions
6-34
Cisco Wide Area Application Engine 7341, 7371, and 674 Hardware Installation Guide
OL-15012-02
For all remaining error codes, the solution is to check the component or take the
action indicated.
Table 6-9
lists all the diagnostic error codes. Use this table to
identify a faulty component, and then call your customer service representative
for assistance.
Table 6-9
Error Code Definitions
Error Code
Problem
Action
001-XXX-000
Failed core tests.
Check the system board.
001-XXX-001
Failed core tests.
Check the system board.
001-250-000
Failed system board ECC.
Check the system board.
001-250-001
Failed system board ECC.
Check the system board.
005-XXX-000
Failed video test.
1.
Reseat the video adapter.
2.
Check the system board.
011-XXX-000
Failed COM1 serial port test.
Check the system board.
011-XXX-001
Failed COM2 serial port test.
Check the system board.
014-XXX-000
Failed parallel port test.
Check the system board.
015-XXX-001
USB
1
interface not found; board
damaged.
Not applicable. The USB interface is not
supported in the WAAS software.
015-XXX-015
Failed USB
1
external loopback
test.
Not applicable. The USB interface is not
supported in the WAAS software.
015-XXX-198
USB
1
device connected during
USB test.
Not applicable. USB peripheral devices are not
supported in the WAAS software.
020-XXX-000
Failed PCI interface test.
1.
Reseat the riser-card assembly.
2.
Check the system board.
030-XXX-099
Failed internal SCSI interface
test.
Check the system board.
035-285-001
Adapter Communication Error.
1.
Update the ServeRAID SAS controller
firmware.
2.
Reseat the ServeRAID SAS controller.
3.
Replace the ServeRAID SAS controller.
Содержание WAE-674-K9 - Wide Area Application Engine 674
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