Configuring the Cisco SPA 500S Attendant Console
Setting Up the Cisco SPA 500S Attendant Console
Cisco SPA 500 Series and WIP310 IP Phone Administration Guide
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Configuring the Cisco SPA 9000 for the Cisco SPA 500S
You must still enable Computer Telephony Integration (CTI) on the Cisco SPA 9000
web UI, as shown in the following procedure:
STEP 1
Connect to the web UI for the Cisco SPA 9000.
STEP 2
Click
Admin Login
on the web UI page.
STEP 3
If necessary, enter
admin
and your password, then Advanced.
STEP 4
Click the
SIP
tab.
STEP 5
In the
SIP Parameters
section, select
yes
from the
CTI Enable
drop-down list.
STEP 6
Click Submit All Changes.
Configuring the BroadSoft Server for the Cisco SPA 500S
The BroadSoft server requires you to assign IP phone users to the Busy Lamp
(BLF) Monitor Users List. The BroadSoft server sends updates on the status of
each phone on this list to the Cisco SPA 500S, which subscribes for this service.
To configure the BroadSoft server to support the Cisco SPA 500S:
STEP 1
On the BroadSoft server, in the user profile used by the phone to register with the
BroadSoft server, select
Assign Services
.
STEP 2
On the Assign Services page, from the Available Services column, move
Busy
Lamp
to the User Services column.
STEP 3
Define the List URI used by the Cisco SPA 500S to register for BLF monitoring
service with the BroadSoft server. This value must match the value entered
following the sub = keyword (for example, cisco_list). Select the domain from
the drop-down list to match the Unit Key.
NOTE
If you configure more than one monitored list on the BroadSoft server, use the vid=
keyword in each unit/keyconfiguration script to specify the phone extension to use
for each list.
