Configuring Lines and Extensions
Configuring Lines
Cisco SPA 500 Series and WIP310 IP Phone Administration Guide
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Configuring Call Pickup and Busy Lamp Field
NOTE
You must enable BLF to configure call pickup.
In this example, the assistant Bob (extension 200) has an idle line (line 4) on his
Cisco SPA 508G. He would like to be able to see if his supervisor Stephanie
(extension 300) is on the phone, and pick up calls that are ringing at her extension.
To configure this feature for Bob’s Cisco SPA 508G:
STEP 1
Log in to the web administration interface.
STEP 2
Click Admin Login.
STEP 3
Click advanced.
STEP 4
Click the Phone tab.
STEP 5
Find the first line to configure (line 4 in this example):
a. From the
Extension
drop down list, choose
Disabled
.
b. From the
Share Call Appearance
drop-down list, choose
private
.
c. Enter the following string in the Extended Function field:
fnc=blf+cp;sub=Stephanie@$PROXY;ext=300@$PROXY
Using the following syntax:
fnc=type;sub=stationname@$PROXY;ext=extension#@$PROXY
where:
-
fnc: function
-
blf: busy lamp field
-
cp: call pickup
-
sub: station name
-
ext or usr: extension or user (the usr and ext keywords are
interchangeable)
STEP 6
Click Submit All Changes. After the phone reboots, the phone (in this example)
should show the following color LEDs for the monitored lines: