Cisco CRS-1 - Carrier Routing System Router, Руководство администратора

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GL-13
Cisco Customer Response Solutions Administration Guide, Release 4.1(1)
Glossary
Prompts
A message from a computer that asks the operator to do something, such as enter
a command, enter a password, or enter data, or that indicates that the computer is
ready to accept input.
Publisher
The source of data across all servers in the Cisco CRS cluster. The Publisher is
the main CRS database. It includes configuration as well as call-flow data. All
data is written to this database, with the subscriber database(s) getting the data
from the publisher and synchronizing that data with the publisher data.
If the publisher fails, then data is written directly to the subscriber(s) database.
When the publisher comes back online, it synchronizes its data with the data
currently in the subscriber(s). When done, it takes over again as publisher.
Purge
To delete both a set of data and all references to the data.
Real-Time Transport Protocol
See RTP.
Record (also database record)
In a database, a group of fields that make up one complete entry. For example,
record about a customer might contain fields for name, address, and telephone
number.
Repository
The subdirectory in the LDAP directory where Unified IP IVR scripts are stored.
You manage Unified IP IVR scripts with the Repository Manager.
Resource
Agent enabled to handle Unified CCX calls.
Resource group
A set of related resources.